Performance measurement systems for knowledge management in high technology industries: A balanced scorecard framework

International Journal of Technology Management

Volumn 39, Issue 1-2, 2007, Pages 158-176

  Lee, Chia Ling ^a   Lai, Sun Quae ^b,c  

^a NATIONAL CHUNG CHENG UNIVERSITY   (Taiwan)

^b NATIONAL TAIPEI UNIVERSITY OF TECHNOLOGY   (Taiwan)

^c NATIONAL TAIPEI UNIVERSITY   (Taiwan)

Author keywords

Balanced Scorecard (BSC); Knowledge Management (KM); Performance measurement system; Reward; Strategy

Indexed keywords

COMPETITIVE INTELLIGENCE; DECISION MAKING; PROCESS ENGINEERING; SOCIETIES AND INSTITUTIONS; STRATEGIC PLANNING;

BALANCED SCORECARD (BSC); BUSINESS PROCESS PERSPECTIVES; INTERNAL BUSINESS PROCESS; PERFORMANCE MEASUREMENT SYSTEMS;

KNOWLEDGE MANAGEMENT;

EID: 34547456686     PISSN: 02675730     EISSN: None     Source Type: Journal    
DOI: 10.1504/IJTM.2007.013444     Document Type: Article

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