Perceived service quality and shopping motivations: A dynamic relationship

Services Marketing Quarterly

Volumn 29, Issue 1, 2007, Pages 1-21

  McCabe, Deborah Brown ^a   Rosenbaum, Mark S ^b   Yurchisin, Jennifer ^c  

^a ARIZONA STATE UNIVERSITY   (United States)

^b NORTHERN ILLINOIS UNIVERSITY   (United States)

^c IOWA STATE UNIVERSITY   (United States)

Author keywords

Consumption setting; Motivation; Service quality; Shopping

Indexed keywords

EID: 34547369618     PISSN: 15332969     EISSN: 15332977     Source Type: Journal    
DOI: 10.1300/J396v29n01_01     Document Type: Review

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