Sociotechnical walkthrough: A means for knowledge integration

Learning Organization

Volumn 14, Issue 5, 2007, Pages 450-464

  Herrmann, Thomas ^a   Loser, Kai Uwe ^a   Jahnke, Isa ^a  

^a RUHR UNIVERSITY BOCHUM   (Germany)

Author keywords

Information systems; Integration; Knowledge management

Indexed keywords

EID: 34547118153     PISSN: 09696474     EISSN: None     Source Type: Journal    
DOI: 10.1108/09696470710762664     Document Type: Article

References (31)

1. Avison, D., Lau, F., Myers, M. and Nielsen, P.A. (1999), "Action research", Communications of the ACM, Vol. 42 No. 1, pp. 94-7.
2. Avison, D.E. and Wood-Harper, A.T. (1990), Multiview: An Exploration in Information Systems Development, Blackwell Scientific Publications, Oxford.
3. Bygstad, B. (2006), "Managing socio-technical integration in iterative information system development projects", International Journal of Technology and Human Interaction, Vol. 2 No. 4 (forthcoming).
4. Carell, A., Herrmann, Th., Kienle, A. and Menold, N. (2005), "Improving the coordination of collaborative learning with process models", in Koschmann, T., Suthers, D. and Chan, T.W. (Eds), Proceedings of CSCL 2005. The Next 10 Years, LEA, Mahwah, NJ, pp. 18-27.
5. Cherns, A.B. (1976), "The principles of sociotechnical design", Human Relations, Vol. 9 No. 8, pp. 783-92.
6. Cherns, A.B. (1987), "Principles of sociotechnical design revisited", Human Relations, Vol. 40 No. 3, pp. 153-62.
7. Clark, H. (1996), Using Language, University Press, Cambridge.
8. Coakes, E. (2002), "Knowledge management: A sociotechnical perspective", in Coakes, E., Willis, D. and Clarke, S. (Eds), Knowledge Management in the Sociotechnical World. The Graffiti Continues, Springer, London, pp. 4-14.
9. Crawford, A. (1994), Advancing Business Concepts in a JAD Workshop Setting, Yourdon Press, Englewood Cliffs, NJ.
10. Eason, K. (1988), Information Technology and Organisational Change, Taylor and Francis, London.
11. Emery, F.E. and Trist, E.L. (1960), "Sociotechnical systems", in Churchman, C.W. and Verhulst, M. (Eds), Management Sciences Models and Techniques, Proceedings of the Sixth International Meeting of the Institute of Management Science, Oxford, London, New York, Paris, Pergamon Press, Oxford, pp. 83-97.
12. Fischer, G. and Giaccardi, E. (2006), "Meta-design: A framework for the future of end user development", in Lieberman, H., Paternò, F. and Wulf, V. (Eds), End User Development: Empowering People to Flexibly Employ Advanced Information and Communication Technology, Kluwer Academic Publishers, Dordrecht, pp. 427-57.
13. Herrmann, T. (2003), "Learning and teaching in socio-technical environments", in Van Weert, T.J. and Munro, R.K. (Eds), Informatics and the Digital Society. Social, Ethical and Cognitive Issues, Kluwer, Boston, MA, pp. 59-72.
14. Herrmann, T. (2006), "SeeMe in a nutshell", available at: www.imtm-iaw.rub.de/imperia/md/content/seeme/seeme_in_a_nutshell.pdf.
15. Herrmann, T. and Loser, K.-U. (1999), "Vagueness in models of socio-technical systems", Behavior & Information Technology (Special Issue on Analysis of Cooperation and Communication) Vol. 18 No. 5, pp. 313-23.
16. Herrmann, T., Hoffmann, M., Kunau, G. and Loser, K.-U. (2004), "A modeling method for the development of groupware applications as socio-technical systems", Behaviour & Information Technology, Vol. 23 No. 2, pp. 119-35.
17. Holtzblatt, K. (2002), "Contextual design", in Jacko, J.A. and Sears, A. (Eds), The Human-Computer Interaction Handbook, Mahwah, NJ, pp. 941-63.
18. Kensing, F., Simonsen, J. and Bødker, K. (1996), "MUST - a method for participatory design", in Blomberg, J., Kensing, F. and Dykstra-Erickson, E.A. (Eds), Proceedings of the PDC 1996, Palo Alto, CA, Vol. 1996, pp. 129-40.
19. Kunau, G. (2006), "Facilitating computer supported cooperative work with socio-technical self-descriptions", PhD thesis, University of Dortmund, Dortmund, available at: http://hdl.handle.net/2003/22226.
20. Loser, K.-U. (2005), "Unterstützung der Adoption kommerzieller Standardsoftware durch Diagramme", dissertation, Universität Dortmund, Dortmund, available at: http://hdl.handle.net/2003/21659.
21. Luhmann, N. (1995), Social Systems, Stanford University, Stanford, CA.
22. Maturana, H.R. and Varela, F.J. (1980), Autopoiesis and Cognition: The Realization of the Living, D. Reidel, Dordrecht.
23. Menold, N. (2006), "Wissensintegration als eine Voraussetzung des Handelns in Gruppen und ihre Förderung im Kontext der computergestützten Kooperation", PhD thesis, DUV, Wiesbaden.
24. Moreland, R.L. (1999), "Transactive memory: Learning who knows what in work groups and organizations", in Thompson, L., Levine, J. and Messick, D. (Eds), Shared Cognition in Organizations: The Management of Knowledge, Erlbaum, Mahwah, NJ, pp. 3-31.
25. Mumford, E. (1995) Effective Systems Design and Requirements Analysis: The ETHICS Approach, Macmillan Press, London.
26. Nonaka, I. (1991), "The knowledge-creating company", Harvard Business Review, November-December, pp. 96-104.
27. Pinelle, D. and Gutwin, C. (2002), "Groupware walkthrough: Adding context to groupware usability evaluation", CHI Letters, Vol. 4 No. 1, pp. 455-62.
28. Polson, P.G., Lewis, C., Rieman, J. and Wharton, C. (1992), "Cognitive walkthrough: A method for theory-based evaluation of user interfaces", International Journal of Man-Machine Studies, Vol. 36, pp. 741-73.
29. Roschelle, J. and Teasley, S.D. (1995), "The construction of shared knowledge in collaborative problem solving", in O'Malley, C. (Ed.), Computer Supported Collaborative Learning, (Ed.), Springer, Berlin, pp. 69-97.
30. Stasser, G. and Titus, W. (1987), "Effects of information load and percentage of shared information on the dissemination of unshared information during group discussion", Journal of Personality and Social Psychology, Vol. 52, pp. 700-9.
31. Strauss, A. and Corbin, J. (1998), Basics of Qualitative Research - Techniques and Procedures for Developing Grounded Theory, 2nd ed., Sage Publications, Thousand Oaks, CA.