Adoption of supply chain management-enabling technologies in SMEs: The view from the top vs. the view from the middle

International Journal of Value Chain Management

Volumn 1, Issue 1, 2006, Pages 64-93

  Power, Damien ^a  

^a UNIVERSITY OF MELBOURNE   (Australia)

Author keywords

E commerce; Information technology; Innovation; SMEs

Indexed keywords

EID: 34447635204     PISSN: 17415357     EISSN: 17415365     Source Type: Journal    
DOI: 10.1504/IJVCM.2006.009024     Document Type: Article

References (83)

1. Abcede, A. (1997) 'EDI, internet connect as data goes electronic', National Petroleum News, Vol. 89, No. 11, pp. 110-114.
2. Adams, E.J. (1997) 'Second coming for electronic data interchange', World Trade, Vol. 10, No. 11, pp.36-38.
3. Ballou, R.H., Gilbert, S.M. and Mukherjee, A. (2000) 'New managerial challenges from supply chain opportunities', Industrial Marketing Management, Vol. 29, No. 1, pp.7-18.
4. Barber, N.F. (1997) 'Will EDI survive?', Transportation and Distribution, Vol. 38, No. 9, pp.39-45.
5. Barua, A. and Lee, B. (1997) 'An economic analysis of the introduction of an electronic data interchange system', Information Systems Research, Vol. 8, No. 4, pp.398-422.
6. Baum, D. (1997) 'Transcending EDI', Info World, Vol. 19, No. 12, pp.67-68.
7. Belyea, K. (2000) 'How electrolux takes cost out of the chain', Journal of Purchasing, Vol. 128, No. 5, pp.59-65.
8. Bianchi, C. and Bivona, E. (2000) 'Commercial and financial policies in family firms: the small business growth management flight simulator', Simulation and Gaming, Vol. 31, No. 2, pp. 197-229.
9. Bovel, D. and Martha, J. (2000) 'From supply chain to value net', Journal of Strategic Management, July-August, Vol. 21, No. 4, pp.24-28.
10. Bowman, R.J. (1997) 'The state of the supply chain', Distribution, Vol. 96, No. 1, p.28.
11. Burnell, J. (1998) 'Technology tames logistics', Automatic ID News, March, pp.40-42.
12. Bytheway, A. and Braganza, A. (1992) 'Corporate information, EDI and logistics', Logistics Information Management, Vol. 5, No. 4, pp. 10-18.
13. Cachon, G.P. and Fisher, M. (2000) 'Supply chain inventory management and the value of shared information', Management Science, Vol. 46, No. 8, pp. 1032-1048.
14. Cash, J.I. and Konsynski, B.R. (1985) 'IS redraws competitive boundaries', Harvard Business Review, March-April, Vol. 63, No. 2, pp. 134-142.
15. Chan, C. and Swatman, P.M.C. (2000) 'From EDI to internet commerce: the BHP steel experience', Internet Research - Electronic Networking Applications and Policy, Vol. 10, No. 1, pp.72-82.
16. Coleman, P.V., Barrett, B. and Austrian, B. (2000) E-logistics: The Back Office of the New Economy, Banc of America Securities Equity Research, 17 October, Vol. 2000, http://www.bofasecurities.com/ featuredresearch/content/research.asp.
17. Croom, S. (2001) 'Restructuring supply chains through information channel innovation', International Journal of Operations and Production Management, Vol. 21, No. 4, pp.504-515.
18. Crum, M.R. and Allen, B.J. (1997) 'A longitudinal assessment of motor carrier-shipper relationship trends, 1990 vs. 1996', Transportation Journal, Vol. 37, No. 1, pp.5-17.
19. Cunningham, M. (1998) The Dormant Intranet, The Harvard Computing Group, Boston.
20. Department of Trade and Industry (DTI) (1999) Benchmarking Study: Moving into the Information Age, London.
21. Downs, G.W. and Mohr, L.B. (1976) 'Conceptual issues in the study of innovations', Administrative Science Quarterly, Vol. 21, No. 4, pp.700-714.
22. Drury, D.H. and Farhoomand, A. (1996) 'Innovation adoption of EDI', Information Resources Management Journal, Vol. 9, No. 3, pp.5-13.
23. Elliman, A. and Orange, G. (2000) 'Electronic commerce to support construction design and supply chain management: a research note', International Journal of Physical Distribution and Logistics Management, Vol. 30, Nos. 3-4 pp.345-360.
24. Fernie, J. (1995) 'International comparisons of supply chain management in grocery retailing', Service Industries Journal, Vol. 15, No. 4, pp. 134-147.
25. Forrester, J. (1958) 'Industrial dynamics, a major breakthrough for decision makers', Harvard Business Review, July-August, Vol. 36, No. 4, pp.37-66.
26. Forrester, JW. (1961) Industrial Dynamics, Cambridge, MA: MIT Press.
27. Froehlich, G., Hoover, H.J., Liew, W. and Sorenson, P.G. (1999) 'Application framework issues when evolving business applications for electronic commerce', Information Systems, Vol. 24, No. 6, pp.457-473.
28. Di Gregorio, J., De Montis, F. and King, G. (2000a) The Current State of Play - July 2000, National Office of the Information Economy (NOIE), 17 September, http://www.noie.gov.au
29. Di Gregorio, J., De Montis, F. and King, G. (2000b) The Current State of Play - November 2000, National Office for the Information Economy, 2 December, www.noie.gov.au
30. Handfield, R.B. and Nichols, E.L. (1999) Introduction to Supply Chain Management, New Jersey: Prentice Hall.
31. Handfield, R.B., Krause, D.R., Scannell, T.V. and Monczka, R.M. (2000) 'Avoid the pitfalls in supplier development', Sloan Management Review, Vol. 41, No. 2, pp.37-49.
32. Hewitt, F. (1999) 'Information technology mediated business process management: lessons from the supply chain', International Journal of Technology Management, Vol. 17, Nos. 1-2, pp.37-53.
33. Hicks, D.A. (1999) 'The state of supply chain strategy', IIE Solutions, Vol. 31, No. 8, pp.24-29.
34. Johnston, R.B. and Mak, H.C. (2000) 'An emerging vision of internet-enabled supply-chain electronic commerce', International Journal of Electronic Commerce, Vol. 4, No. 4, pp.43-59.
35. Lancioni, R.A., Smith, M.F. and Oliva, T.A. (2000) 'The role of the internet in supply chain management', Industrial Marketing Management, Vol. 29, No. 1, pp.45-56.
36. Larkins, M. and Luce, K. (2000) 'Business & IT work together to plan and support supply chain management initiatives - implementing a supply chain management process does not need to be difficult or complicated', Pulp and Paper, Canada, Vol. 101, No. 4, pp. 12-14.
37. Lee, H.G. and Clark, T.L. (1999) 'Business value of electronic data interchange: the critical role of organizational process innovations', Proceedings of the 5th International Conference of the Decision Sciences Institute, Athens, Greece: New Technologies Publications, pp.358-360.
38. Lee, H.L. and Whang, S. (2000) 'Information sharing in a supply chain', International Journal of Technology Management, Vol. 20, Nos. 3-4, pp.373-387.
39. Lee, H.L., Padmanabhan, V. and Whang, S.J. (1997a) 'Information distortion in a supply chain: the bullwhip effect', Management Science, Vol. 43, No. 4, pp.546-558.
40. Lee, H.L., Padmanabhan, V. and Whang, S.J. (1997b) 'The bullwhip effect in supply chains', Sloan Management Review, Vol. 38, No. 3, pp.93-102.
41. Lee, H.L., So, K.C. and Tang, C.S. (2000) 'The value of information sharing in a two-level supply chain', Management Science, Vol. 46, No. 5, pp.626-643.
42. Lockett, N.J. and Brown, D.H. (2000) 'eClusters: the potential for the emergence of digital enterprise communities enabled by one or more intermediaries in SME's', Knowledge and Process Management, Vol. 7, No. 3, pp. 196-206.
43. Lummus, R.R., Okra, R.J. and Abler, K.L. (1998) 'Strategic supply chain planning', Production and Inventory Management Journal, Vol. 39, No. 3, pp.49-58.
44. McCormack, K. (1999) 'What really works', IIE Solutions, Vol. 31, No. 8, pp.30-32.
45. McCutcheon, D. and Stuart, I.F. (1999) 'Issues in the choice of supplier alliance partners', Journal of Operations Management, Vol. 18, No. 3, pp.279-301.
46. McIntyre, P. (2000) Australian CPA, Vol. 70, No. 10, pp.52-53.
47. Magretta, J. and Dell, M. (1998) 'The power of virtual integration: an interview with Dell computers' Michael Dell', Harvard Business Review, March-April, Vol. 76, No. 2, pp.72-84.
48. Manasco, B. (2000) 'The emergence of networked markets', American Productivity and Quality Centre (APQC), 16 October, www.apqc.org/ free/articles/NetMarkets.htm
49. Min, H. and Galle, W.P. (1999) 'Electronic commerce usage in business-to-business purchasing', International Journal of Operations and Production Management, Vol. 19, Nos. 9-10, pp.909-921.
50. Mohta, P. (1997) 'Conducting EDI over the internet', AS/400 Systems Management, September, pp.46-48.
51. Monczka, R.M., Petersen, K.J., Handfield, R.B. and Ragatz, G.L. (1998) 'Success factors in strategic supplier alliances: the buying company perspective', Decision Sciences, Vol. 29, No. 3, pp.553-577.
52. Narasimhan, R. and Jayaram, J. (1998) 'Causal linkages in supply chain management: an exploratory study of North American manufacturing firms', Decision Sciences, Vol. 29, No. 3, pp.579-605.
53. National Office for the Information Economy (NOIE) (2000a) Survey of Technology and E-commerce in Australian Small and Medium Business, Telstra Corporation Limited, 10 September, http://www.noie.gov.au/ publications
54. National Office for the Information Economy (NOIE) (2000b) Taking the Plunge 2000 - Sink or Swim - Small Business Attitudes to Electronic Commerce, Department of Communications, Information Technology and the Arts, Canberra, Australia.
55. New, S.J. (1996) 'A framework for analyzing supply chain improvement', International Journal of Operations and Production Management, Vol. 16, No. 4, pp. 19-35.
56. Parnell, C. (1998) 'Supply chain management in the soft goods industry', Apparel Industry Magazine, Vol. 59, No. 6, p.60.
57. Power, D.J. (2002) 'Application of established and emerging B2B e-commerce technologies: Australian empirical evidence', Integrated Manufacturing Systems - Special Issue on Enabling Supply Chain Integration Using Internet Technologies, Vol. 13, No. 8, pp.573-585.
58. Power, D.J. and Sohal, A.S. (2002) 'Implementation and usage of electronic commerce in managing the supply chain: a comparative study of ten Australian companies', Benchmarking - An International Journal, Vol. 9, No. 2, pp. 190-208.
59. Radjou, N. (2000) 'Manufacturing deconstructed', Forrester Research, 17 October, www.forrester.com.
60. Ramamurthy, K., Premkumar, G. and Crum, MR. (1999) 'Organizational and inter-organizational determinants of EDI diffusion and organizational performance: a causal model', Journal of Organizational Computing and Electronic Commerce, Vol. 9, No. 4, pp.253-285.
61. Rogers, E.M. (1983) Diffusion of Innovations, 3rd edition, New York: Free Press.
62. Segev, A., Porra, A. and Roldan, M. (1997) 'Internet-based EDI strategy', Decision Support Systems, Vol. 21, No. 3, pp. 157-170.
63. Shin, H., Collier, D.A. and Wilson, D.D. (2000) 'Supply management orientation and supplier/buyer performance', Journal of Operations Management, Vol. 18, No. 3, pp.317-333.
64. Sim, S. (2000) 'The evolution of the internet', Journal of the Institution of British Telecommunications Engineers, Part 1, Vol. 1, pp.31-39.
65. Staw, B.M. and Epstein, L.A. (2000) 'What bandwagons bring: effects of popular management techniques on corporate performance, reputation and CEO pay', Administrative Science Quarterly, Vol. 45, No. 3, pp.523-556.
66. Sterman, J. (1989) 'Modelling managerial behaviour: misperception of feedback in a dynamic decision making environment', Management Science, Vol. 35, No. 3, pp.321-339.
67. Stuart, F.I. (1997) 'Supplier alliance success and failure - a longitudinal dyadic perspective', International Journal of Operations and Production Management, Vol. 17, Nos. 5-6, pp.539-557.
68. Stuart, F.I. and McCutcheon, D. (1996) 'Sustaining strategic supplier alliances: profiling the dynamic requirements for continued development', International Journal of Operations and Production Management, Vol. 16, No. 10, pp.5-21.
69. Suzuki, Y. and Williams, L.R. (1998) 'Analysis of EDI resistance behaviour', Transportation Journal, Vol. 37, No. 4, pp.36-44.
70. Tait, D. (1998) 'Make strong relationships a priority', Canadian Manager, Vol. 23, No. 1, pp.21-28.
71. Tan, K.C., Kannan, V.R., Handfield, R.B. and Ghosh, S. (1999) 'Supply chain management: an empirical study of its impact on performance', International Journal of Operations and Production Management, Vol. 19, Nos. 9-10, pp. 1034-1052.
72. Tornatzky, L.G. and Fleischer, M. (1990) The Process of Technological Innovation, Lexington, Massachussetts: Lexington Books.
73. Tornatzky, L.G. and Klein, K.J. (1982) 'Innovation characteristics and innovation adoption-implementation: a meta-analysis of findings', IEEE Transactions on Engineering Management, Vol. 29, No. 1, pp.28-45.
74. Truman, G. (2000) 'Integration in electronic exchange environments', Journal of Management Information Systems, Vol. 17, No. 1, pp.209-244.
75. Tucker, D. and Jones, L. (2000) 'Leveraging the power of the internet for optimal supplier sourcing', International Journal of Physical Distribution and Logistics Management, Vol. 30, Nos. 3-4, pp.255-267.
76. Upin, E.B., Beckwith, M.J., Jennings, C.L., Chen, B.Y. and Schaeffer, K.B. (2000) 'B2B: building technology bridges outside the four walls of the enterprise', Robertson Stephens Research, 20 September, www.rsco.com
77. Walker, W.T. (2001) 'Synchronizing supply chain operations', The Journal of Enterprise Resource Management, First Quarter, Vol. 5, No. 1, pp. 15-21.
78. Westhead, K., Mortenson, C., Moore, J. and Rice, A.W. (2000) 'New economy: forget the WEB, make way for the GRID', Deutsche Bank Global Technology Research, 15 August, www.db.com
79. Weston, R. (1997) 'Manufacturers turn to net for improved supply chain', Computerworld, Vol. 31, No. 44, p. 12.
80. Whipple, J.M. and Frankel, R. (2000) 'Strategic alliance success factors', The Journal of Supply Chain Management, Vol. 36, No. 3, pp.21-28.
81. Wolfe, R.A. (1994) 'Organizational innovation: review, critique and suggested research directions', Journal of Management Studies, Vol. 31, No. 3, pp.405-431.
82. Wood, A. (1997) 'Extending the supply chain: strengthening links with IT', Chemical Week, Vol. 159, No. 25, p.26.
83. Yates, S., Rustein, C., Howe, C.D., Schadler, E. and Khawaja, S. (2000) 'B2B integration road map', Forrester Research, 14 September, http://www.forrester.com/ER/Research/Report/0,1338,9511,FF.html