Values-based service quality for sustainable business

Managing Service Quality

Volumn 17, Issue 4, 2007, Pages 385-403

  Enquist, Bo ^a,b   Edvardsson, Bo ^b   Petros Sebhatu, Samuel ^b  

^a UNIVERSITY OF GOTHENBURG   (Sweden)

^b KARLSTAD UNIVERSITY   (Sweden)

Author keywords

Ecology; Economic sustainability; Service levels; Sustainable development; Value added

Indexed keywords

EID: 34447517124     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520710760535     Document Type: Article

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