Challenges of developing the complex socio-technical system: Realising the present, acknowledging the past, and envisaging the future of vessel traffic services

Applied Ergonomics

Volumn 38, Issue 5, 2007, Pages 513-524

  Nuutinen, Maaria ^a   Savioja, Paula ^a   Sonninen, Sanna ^a  

^a VTT TECHNICAL RESEARCH CENTRE OF FINLAND   (Finland)

Author keywords

Core task analysis; Maritime traffic safety and security authorities; Methods; Vessel traffic services; Work practices

Indexed keywords

COMPUTER SIMULATION; ECONOMIC AND SOCIAL EFFECTS; ERGONOMICS; PROBLEM SOLVING; SECURITY SYSTEMS; STANDARDIZATION;

CORE TASK ANALYSIS; MARITIME TRAFFIC SAFETY; SECURITY AUTHORITIES; VESSEL TRAFFIC SERVICES; WORK PRACTICES;

NAVAL VESSELS;

ARTICLE; ECONOMIC DEVELOPMENT; ERGONOMICS; PROBLEM IDENTIFICATION; RISK ASSESSMENT; SHIP; SHIPPING; STANDARDIZATION; TRAFFIC AND TRANSPORT; TRAFFIC SAFETY;

EID: 34249675788     PISSN: 00036870     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.apergo.2006.10.004     Document Type: Article

References (31)

1. Beyer H., and Holtzblatt K. Contextual Design: Defining Customer-centered Systems (1998), Morgan Kaufman, San Francisco
2. Carayon P., and Smith M.J. Work organization and ergonomics. Appl. Ergon. 31 (2000) 649-662
3. Charmaz K. Grounded theory. In: Smith J.A., Harré R., and Van Langehove L. (Eds). Rethinking Methods in Psychology (1995), Sage, London
4. Clegg C.W. Sociotechnical principles for system design. Appl. Ergon. 31 (2000) 463-477
5. Dekker S. Failure to adapt or adaptations that fail: constructing models on procedures and safety. Appl. Ergon. 34 (2003) 233-238
6. Engeström Y. Activity theory and individual and social transformation. In: Engeström Y., Miettinen R., and Punamäki R.-L. (Eds). Perspectives in Activity Theory (1999), Cambridge University Press, Cambridge 19-38
7. Engeström Y. Ekspansiivinen oppiminen ja yhteiskehittely työssä (2004), Tampere, Vastapaino
8. Engeström Y., and Miettinen R. Introduction. In: Engeström Y., Miettinen R., and Punamäki R.-L. (Eds). Perspectives in Activity Theory (1999), Cambridge University Press, Cambridge
9. Gauthereau, V., 2003. Work practice, safety and heedfulness. Studies of Organisational Reliability in Hospitals and Nuclear Power Plants Report 842. University of Linköping, Linköping.
10. Hammersley M. Reading Ethnographic Research: A Critical Guide (1990), Longmans, London
11. Hollnagel, E., 2002. Understanding accidents-from root causes to performance variability. IEEE Seventh Human Factors Meeting. Scottsdale, Arizona.
12. Hughes T. Vessel traffic services (VTS): are we ready for the new millennium?. J. Navigat. 3 (1998) 404-420
13. Hukki K., and Norros L. Subject-centered and systemic conceptualization as a tool of simulator training. Le Travail Humain 4 (1998) 313-331
14. Klemola U.-M., and Norros L. Analysis of the clinical behaviour of anaesthetists: recognition of uncertainty as a basis for practice. Med. Educ. 31 (1997) 449-456
15. Kirwan B. Soft systems, hard lessons. Appl. Ergon. 31 (2000) 663-678
16. MacLeod I.S. Real-world effectiveness of ergonomic methods. Appl. Ergon. 34 (2003) 465-477
17. McCarthy J., Wright P., and Cooke M. From information processing to dialogical meaning making: an experimental approach to cognitive ergonomics. Cognit. Technol. Work 6 (2004) 107-116
18. Norros, L., 2004. Acting under uncertainty. The core-task analysis in ecological study of work. VTT Publications 546, Espoo, 〈http://virtual.vtt.fi/inf/pdf/publications/2004/P546.pdf〉.
19. Norros L., and Klemola U. Methodological considerations in analysing anaesthetists' habits of action in clinical situations. Cognit. Sci. Approaches Process Control (Ergonomics Special Issue) 42 11 (1999) 1521-1530
20. Norros L., and Nuutinen M. The concept of the core task and the analysis of working practices. In: Boreham N., Samurcay R., and Fischer M. (Eds). Work Process Knowledge (2002), Routledge, London 25-39
21. Nuutinen M. The change of personnel generation as a challenge of safety critical work: operator trainee as an apprentice or an inquiring learner?. Työ ja ihminen 17 2 (2003) 173-189 (in Finnish, English abstract)
22. Nuutinen M. Contextual assessment of working practices in changing work. Int. J. Ind. Ergon. 35 10 (2005) 905-930
23. Nuutinen, M., Norros, L., in press. Core Task Analysis in accident investigation-analysis of maritime accidents in piloting situations. Cognition, Technology and Work, in press.
24. Oedewald P., and Reiman T. Core task modelling in cultural assessment. A case study in nuclear power plant maintenance. Cognit. Technol. Work 5 (2003) 283-293
25. Rasmussen J. Information Processing and Human-Machine Interaction (1986), North-Holland, Amsterdam
26. Smith J.A. Semi-structured interviewing and qualitative analysis. In: Smith J.A., Harre R., and Van Langenhove L. (Eds). Rethinking Methods in Psychology (1995), Sage Publications, London
27. Smith J.A., Harre R., and Van Langenhove L. Introduction. In: Smith J.A., Harre R., and Van Langenhove L. (Eds). Rethinking Methods in Psychology (1995), Sage Publications, London
28. Sonninen S., Hautala R., and Bäckström R. Development of an operational model for maritime incident management (2005), 12th World Congress on Intelligent Transport Systems, San Francisco, USA
29. Strauss A., and Corbin J. Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. second ed. (1998), Sage Publications, Thousand Oaks, CA
30. Vicente K.J. Cognitive Work Analysis. Toward a Safe, Productive, and Healthy Computer-Based Work (1999), Lawrence Erlbaum Publishers, Mahwah NJ
31. Wilson J.R. Fundamentals of ergonomics in theory and practice. Appl. Ergon. 31 (2000) 557-567