Internet retailing quality: One size does not fit all

Managing Service Quality

Volumn 17, Issue 3, 2007, Pages 341-355

  Francis, Julie E ^a  

^a UNIVERSITY OF WOLLONGONG   (Australia)

Author keywords

Customer requirements; Customer services quality; Electronic commerce; Internet marketing; Internet shopping

Indexed keywords

EID: 34249319091     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520710744335     Document Type: Article

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