Using a hybrid multi-criteria decision aid method for information systems outsourcing

Computers and Operations Research

Volumn 34, Issue 12, 2007, Pages 3691-3700

  Wang, Jian Jun ^a   Yang, De Li ^a  

^a DALIAN UNIVERSITY OF TECHNOLOGY   (China)

Author keywords

AHP; Information systems outsourcing; Multi criteria decision; PROMETHEE; Sensitivity analysis

Indexed keywords

ANALYTIC HIERARCHY PROCESS; DECISION MAKING; ECONOMICS; INFORMATION SYSTEMS; QUALITY ASSURANCE; RESOURCE ALLOCATION; RISK MANAGEMENT; SENSITIVITY ANALYSIS; STRATEGIC PLANNING;

AHP; INFORMATION SYSTEMS OUTSOURCING; MULTI-CRITERIA DECISION; PROMETHEE;

OUTSOURCING;

EID: 34247511479     PISSN: 03050548     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.cor.2006.01.017     Document Type: Article

References (35)

1. Ang S., and Straub D.W. Production and transaction economies and IS outsourcing: a study of the US banking industry. MIS Quarterly 22 4 (1998) 535-552
2. Aubert B.A., Riverd S., and Patry M. A transaction cost model of IT outsourcing. Information & Management 41 (2004) 921-932
3. Lacity M.C., and Willcock L. An empirical investigation of information system sourcing practice, lesson form the experience. MIS Quarterly 22 3 (1998) 363-408
4. Oh W. Why do some firms outsource IT more aggressively than other? The effects of organizational characteristics on IT outsourcing decisions. HICSS, vol. 38, 2005.
5. King W.R. Developing a sourcing strategy for IS: a behavioral decision process and framework. IEEE Transactions on Engineering Management 48 1 (2001) 15-24
6. Wu F., and Li H.Z. The effect of knowledge management on the successful outsourcing of IT/IS. Science Research Management 25 2 (2004) 82-87
7. Lacity M.C., Willcocks L.P., and Feeny D.F. The value of IT sourcing. Sloan Management Review 37 3 (1996) 13-25
8. Venkatraman N. Beyond outsourcing: management IT resources as a value center. Sloan Management Review 38 3 (1997) 51-64
9. Buck-lew M. To outsource or not. International Journal of Information Management 12 1 (1992) 3-20
10. Grover V., Joong M., Cheon, and Teng J.T. A descriptive study on the outsourcing of information systems functions. Information & Management 27 1 (1994) 33-44
11. Ketler K., and Walstrom J. The outsourcing decision. International Journal of Information Management 13 (1993) 449-459
12. McFarlan F.W., and Nolan R.L. How to manage an IT outsourcing alliance. Sloan Management Review 36 2 (1995) 9-23
13. Yang C., and Huang J. A decision model for IS outsourcing. International Journal of Information Management 20 3 (2000) 225-239
14. Roy V., and Aubert B. A resources-based analysis of IT sourcing. ACM SIGMIS Database 33 2 (2002) 29-40
15. Hsu C.I., Chiu C., and Hsu P.L. Predicting information systems outsourcing success using a hierarchical design of case-based reasoning. Expert Systems with Applications 26 3 (2004) 435-441
16. Aubert B.A., Riverd S., and Patry M. A transaction cost model of IT outsourcing. Information & Management 41 (2004) 921-932
17. Saaty T.L. The analytic hierarchy process (1980), McGraw-Hill, New York
18. Schniederjans M.J., and Garvin T. Using the analytic hierarchy process and multi-objective programming for the selection of cost drivers in activity-based costing. European Journal of Operational Research 100 (1997) 72-80
19. Macharis C., Springael J., De Brucher K., and Verbeke A. PROMETHEE and AHP: the design of operational synergies in multicriteria analysis. Strengthening PROMETHEE with ideas of AHP. European Journal of Operational Research 153 2 (2004) 307-317
20. Brans J.P., Vincke Ph., and Mareschal B. How to select and how to rank projects: The PROMETHEE method. European Journal of Operational Research 24 (1986) 228-238
21. Goumas M., and Lygerou V. An extension of the PROMETHEE method for decision making in fuzzy environment: ranking of alternative energy exploitation. European Journal of Operational Research 123 (2000) 606-613
22. Brans J.P., and Vincke Ph. A preference ranking organization method. Management Science 6 31 (1985) 647-656
23. Brans J.P., and Marechal B. The PROMCALC & GAIA decision support system for multicriteria decision aid. Decision Support Systems 12 (1994) 297-310
24. Kamenetzky R. The relationship between the analytic hierarchy process and the additive value function. Decision Sciences 13 (1982) 702-713
25. Dryer J.S. Remarks on the analytic hierarchy process. Management Science 36 3 (1990) 249-258
26. Mclellan K., Marcolin B., and Beamish P. Financial and strategic motivations behind IS outsourcing. Journal of Information Technology 10 (1995) 299-321
27. Collins J., Millen R., and Beamish P. Information systems outsourcing by large American industrial firms: choice and impact. Information Resources Management Journal 8 1 (1995) 5-13
28. Avgerou C., and Cornford T. Developing information systems: concepts, issues and practice. 2nd ed. (1998), Macmillan, Basingstoke
29. Quinn J.B., and Hilmer F.B. Strategic outsourcing. Sloan Management Review 35 4 (1994) 43-55
30. Quinn J.B. Strategic outsourcing. Sloan Management Review 40 4 (1999) 23-26
31. Gilley KM, Rasheed A. Making more by doing less: analysis of outsourcing and its effects on firm performance. Journal of Management 2000;(26):763-90.
32. Clark T., Zmud R., and McCray G. The outsourcing of information services: transforming the nature of business in the information industry. Journal of Information Technology 10 4 (1995) 221-237
33. Earl M.J. The risks of outsourcing IT. Sloan Management Review 37 3 (1996) 26-32
34. Grover V., Joong M., Cheon, and Teng J.T. The effect of service qualify and partnership on the outsourcing of information systems functions. Journal of Management Information Systems 12 4 (1996) 89-116
35. Entani T., Ichihashi H., and Tanaka H. Evaluation method based on interval AHP and DEA. Central European Journal of Operation Research 12 (2004) 25-34