Predicting information systems outsourcing success using a hierarchical design of case-based reasoning

Expert Systems with Applications

Volumn 26, Issue 3, 2004, Pages 435-441

  Hsu, Chi I ^a   Chiu, Chaochang ^b   Hsu, Pei Lun ^c  

^a KAINAN UNIVERSITY   (Taiwan)

^b YUAN ZE UNIVERSITY   (Taiwan)

^c CHING YUN UNIVERSITY   (Taiwan)

Author keywords

Case based reasoning; Genetic algorithm; Information systems outsourcing

Indexed keywords

DATABASE SYSTEMS; DECISION MAKING; FEEDBACK CONTROL; GENETIC ALGORITHMS; INFORMATION RETRIEVAL; INFORMATION TECHNOLOGY; OUTSOURCING; PROBLEM SOLVING; REGRESSION ANALYSIS;

CASE BASED REASONING (CBR); INFORMATION SYSTEMS (IS) OUTSOURCING; KNOWLEDGE SHARING;

KNOWLEDGE BASED SYSTEMS;

EID: 0348231931     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2003.10.002     Document Type: Article

References (31)

1. Ang S., Cummings L. Strategic response to institutional influences on information systems outsourcing. Organization Science. 8:(3):1997;235-256.
2. Aubert B., Rivard S., Patry M. Development of measures to asses dimensions of IS operation transactions. Omega. 24:(6):1996;661-680.
3. Bradley P. Case-based reasoning: business applications. Communication of ACM. 17:(3):1994;40-43.
4. Chiu C. A case-based customer classification approach for direct marketing. Expert Systems with Applications. 22:(2):2002;163-168.
5. Collins J., Millen R. Information systems outsourcing by large American industrial firms: choices and impacts. Information Resources Management Journal. Winter:1995;5-13.
6. Curt O., Elliott J. Understanding transfer pricing: a case-based reasoning approach. European Journal of Information Systems. 1997;97-106.
7. Earl M. The risks of outsourcing IT. Sloan Management Review. Spring:1996;26-32.
8. Emam K., Benlarbi S., Goel N., Rai S. Comparing case-based classifiers for predicting high risk software components. Journal of Systems and Software. 2001;301-320.
9. Grover V., Cheon M., Teng J. The effect of service quality and partnership on the outsourcing of information systems functions. Journal of Management Information Systems. 12:(4):1996;89-116.
10. Jeng B.C., Liang T.P. Fuzzy indexing and retrieval in case-based systems. Expert Systems with Applications. 8:(1):1995;135-142.
11. Jurison J. The role of risk and return in information technology outsourcing decisions. Journal of Information Technology. 10:1995;239-247.
12. Kelly J.D., Davis L. A hybrid genetic algorithm for classification. International Joint Conference on Artificial Intelligence. 1991;645-650.
13. Kesh S. Case based reasoning. Journal of Systems Management. 57:1995;14-19.
14. Kohavi R., Langley P., Yun Y. Heuristic search for feature weights in instance-based learning. 1995;. http://citeseer.nj.nec.com/context/324914/0,2001/8/2.
15. Kolodner J.L. Retrieving events from a case memory. Proceedings of the case-based reasoning workshop. 1988;Morgan Kaufmann, San Mateo, CA. pp. 233-249.
16. Kolodner J.L. An introduction to case-based reasoning. Artificial Intelligence Review. 6:(1):1992;3-34.
17. Kolodner J.L. Case-based reasoning. 1993;Morgan Kaufmann, Los Altos, CA.
18. Lacity M., Hirschheim R. Beyond the information systems outsourcing bandwagon. 1995;Wiley, New York.
19. Lee J.N. The impact of knowledge sharing, organizational capability and partnership quality on IS outsourcing success. Information and Management. 2001;323-335.
20. Loh, L (1994). An organizational-economic blueprint for information technology outsourcing: concepts and evidence. One chapter of doctoral theses, MIT Press, Cambridge, MA.
21. Loh L., Venkatraman N. Diffusion of information technology outsourcing: influence sources and the kodak effect. Information Systems Research. 3:(4):1992;258-334.
22. McLellan K., Marcolin B. Information technology outsourcing. Business Quarterly. Autumn:1994;95-104.
23. Nam K., Rajagopalan S., Rao H., Chaudhury A. A two-level investigation of information systems outsourcing. Communications of the ACM. 39:(7):1996;36-44.
24. Pal K., Palmer O. A decision-support system for business acquisitions. Decision Support Systems. 2000;411-429.
25. Quinlan J.R. Induction of decision trees. Machine Learning. 1:(1):1986;81-106.
26. Quinn J., Hilmer F. Strategic outsourcing. Sloan Management Review. Summer:1994;43-55.
27. Seifert C.M. A retrieval model for case-based memory. Proceedings of the AAAI workshop. 1988;Morgan Kaufmann, San Mateo, CA. pp. 120-125.
28. Sobol M., Apte U. Domestic and global outsourcing practices of America's most effective IS users. Journal of Information Technology. 10:1995;269-280.
29. Srinivas M., Patnaik L. Genetic algorithms: a survey. Computer. 27:(6):1994;17-26.
30. Utgoff P.E. Incremental induction of decision trees. Machine Learning. 4:1989;161-186.
31. Ville B. Intelligent tools for marketing research: case-based reasoning. Marketing Research. 1997;38-40.