eHealth Research from the User's Perspective

American Journal of Preventive Medicine

Volumn 32, Issue 5 SUPPL., 2007, Pages

  Hesse, Bradford W ^a   Shneiderman, Ben ^b  

^a NATIONAL CANCER INSTITUTE   (United States)

^b University of Maryland ^*  (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMMUNITY CARE; COMPUTER; DOCTOR PATIENT RELATION; ENGINEERING; HEALTH CARE; HEALTH CARE DELIVERY; HEALTH CARE UTILIZATION; HUMAN COMPUTER INTERACTION; INFORMATION TECHNOLOGY; MEDICAL LITERATURE; MEDICAL RECORD; MEDICAL RESEARCH; UNITED STATES;

HUMANS; INTERNET; MEDICAL INFORMATICS; RESEARCH; UNITED STATES; USER-COMPUTER INTERFACE;

EID: 34247387634     PISSN: 07493797     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.amepre.2007.01.019     Document Type: Article

References (94)

1. Shortliffe E.H. Medical informatics: computer applications in health care and biomedicine. 2nd ed. (2001), Springer, New York
2. Shortliffe E.H. Strategic action in health information technology: why the obvious has taken so long. Health Aff (Millwood) 24 (2005) 1222-1233
3. Wears R.L., and Berg M. Computer technology and clinical work: still waiting for Godot. JAMA 293 (2005) 1261-1263
4. Malhotra Y., and Galletta D.F. Building systems that users want to use. Commun ACM 47 (2004) 88-94
5. Heeks R. Health information systems: failure, success and improvisation. Int J Med Inform 75 (2006) 125-137
6. Kaplan B. Addressing organizational issues into the evaluation of medical systems. J Am Med Inform Assoc 4 (1997) 94-101
7. Coiera E. Four rules for the reinvention of health care. BMJ 328 (2004) 1197-1199
8. Buchanan B.G., and Shortliffe E.H. Rule-based expert systems: the MYCIN experiments of the Stanford Heuristic Programming Project (1984), Addison-Wesley, Reading MA
9. Warner Jr. H.R., and Bouhaddou O. Innovation review: Iliad-a medical diagnostic support program. Top Health Inform Manag 14 (1994) 51-58
10. Haug P.J., Gardner R.M., Tate K.E., Evans R.S., East T.D., Kuperman G., et al. Decision support in medicine: examples from the HELP system. Comput Biomed Res 27 (1994) 396-418
11. Miller R., Masarie F.E., and Myers J.D. Quick medical reference (QMR) for diagnostic assistance. MD Comput 3 (1986) 34-48
12. Miller R.A. Medical diagnostic decision support systems-past, present, and future: a threaded bibliography and brief commentary. J Am Med Inform Assoc 1 (1994) 8-27
13. Zuboff S. In the age of the smart machine: the future of work and power (1988), Basic Books, New York
14. In: Stork D.G. (Ed). HAL's legacy: 2001's computer as dream and reality (1997), MIT Press, Cambridge MA
15. Shneiderman B. Leonardo's laptop: human needs and the new computing technologies (2002), MIT Press, Cambridge MA
16. Hesse B.W. Harnessing the power of an intelligent health environment in cancer control. Stud Health Technol Inform 118 (2005) 159-176
17. Balas E.A., Weingarten S., Garb C.T., Blumenthal D., Boren S.A., and Brown G.D. Improving preventive care by prompting physicians. Arch Intern Med 160 (2000) 301-308
18. Kuperman G.J., Bobb A.M., Payne T., et al. Medication-related clinical decision support in computerized provider order entry systems: a review. J Am Med Inform Assoc 14 (2007) 29-40
19. Brailer D. Action through collaboration: a conversation with David Brailer. Health Aff (Millwood) 24 (2005) 1150-1157
20. Hesse B.W., Sproull L., Kiesler S.B., and Walsh J.P. Returns to science: computer networks in oceanography. Commun ACM 36 (1993) 90-101
21. Sproull L., and Kiesler S. Connections: new ways of working in the networked organization (1991), MIT Press, Cambridge MA
22. Oh H., Rizo C., Enkin M., and Jadad A. What is eHealth?. A systematic review of published definitions. World Hosp Health Serv 41 (2005) 32-40
23. Eysenbach G. What is e-health?. J Med Internet Res 3 (2001) E20
24. Yasnoff W.A., Humphreys B.L., Overhage J.M., et al. A consensus action agenda for achieving the national health information infrastructure. J Am Med Inform Assoc 11 (2004) 332-338
25. Eysenbach G., and Kummervold P.E. "Is cybermedicine killing you?"-The story of a Cochrane disaster. J Med Internet Res 7 (2005) e21
26. Office of Disease Prevention and Health Promotion. Communicating health: priorities and strategies for progress (2003), U.S. Department of Health and Human Services, Rockville MD
27. Hesse B.W., Nelson D.E., Kreps G.L., Croyle R.T., Arora N.K., Rimer B.K., et al. Trust and sources of health information. The impact of the Internet and its implications for health care providers: findings from the first Health Information National Trends Survey. Arch Intern Med 165 (2005) 2618-2624
28. Madden M. Online pursuits: the changing picture of who's online and what they do (2003), Pew Research Center, Washington DC
29. Pew Research Center. Trends 2005: information for the public interest (2005), Pew Research Center, Washington DC
30. Rice R.E. The Internet and health communication: a framework of experiences. In: Rice R.E., and Katz J.E. (Eds). The Internet and health communication: experiences and expectations (2001), Sage, Thousand Oaks CA 5-46
31. Gustafson D.H., Robinson T.N., Ansley D., Adler L., and Brennan P.F. Consumers and evaluation of interactive health communication applications: the Science Panel on Interactive Communication and Health. Am J Prev Med 16 (1999) 23-29
32. Eng T.R., and Gustafson D.H. Wired for health and well-being: the emergence of interactive health communication (1999), Science Panel on Interactive Communication and Health, U.S. Dept. of Health and Human Services, Washington DC
33. Berland G.K., Elliott M.N., Morales L.S., et al. Health information on the Internet: accessibility, quality, and readability in English and Spanish. JAMA 285 (2001) 2612-2621
34. Shenk D. Data smog: surviving the information glut (1997), Harper Edge, San Francisco
35. Arora NK, Hesse BW, Rimer BK, Viswanath K, Clayman M, Croyle RT. The informed patient: struggling to stay afloat in a sea of cancer-related information. J Gen Internal Med. Accepted for publication.
36. Han P., Moser R.P., and Klein W.M. Perceived ambiguity about cancer prevention recommendations: relationship to perceptions of cancer preventability, risk, and worry. J Health Commun 11 suppl 1 (2006) 51-69
37. Hesse B.W. Identifying consumer needs for health information (2006) Paper presented at MedNet conference, Toronto, Canada, October
38. National Library of Medicine. Fact sheet Medline (2005), National Institutes of Health, Bethesda MD
39. Shaneyfelt T.M. Building bridges to quality. JAMA 286 (2001) 2600-2601
40. Institute of Medicine, and Committee on Quality of Health Care in America. Crossing the quality chasm: a new health system for the 21st century (2001), National Academy Press, Washington DC
41. Culliton B.J. Extracting knowledge from science: a conversation with Elias Zerhouni. Health Aff (Millwood) 25 (2006) w94-w103
42. National Cancer Policy Board, Hewitt M.E., Greenfield S., and Stovall E. From cancer patient to cancer survivor: lost in transition (2006), National Academies Press, Washington DC
43. Conn J. IT systems survive Katrina. Hospitals with EMRs able to retrieve patient data. Mod Healthcare 35 (2005) 12-14
44. Leape L.L., and Berwick D.M. Five years after To Err Is Human: what have we learned?. JAMA 293 (2005) 2384-2390
45. Leyden W.A., Manos M.M., Geiger A.M., et al. Cervical cancer in women with comprehensive health care access: attributable factors in the screening process. J Natl Cancer Inst 97 (2005) 675-683
46. Chantler C. The role and education of doctors in the delivery of health care. Lancet 353 (1999) 1178-1181
47. Ortiz E., Meyer G., and Burstin H. The role of clinical informatics in the Agency for Healthcare Research and Quality's efforts to improve patient safety (2001) 508-512 Proceedings of AMIA Symposium, Washington DC, November
48. Savitz L. Envisioning safer healthcare. Healthc Pap 5 (2004) 69-74 discussion 82-4
49. Pava C.H.P. Managing new office technology: an organizational strategy (1983), Collier Macmillan, New York: Free Press; London
50. Berwick D.M. A user's manual for the IOM's "Quality Chasm" report. Health Aff (Millwood) 21 (2002) 80-90
51. James B.C. Making it easy to do it right. N Engl J Med 345 (2001) 991-993
52. Nielsen J. Usability engineering (1993), Academic Press, Boston
53. Cimino J.J., Patel V.L., and Kushniruk A.W. Studying the human-computer-terminology interface. J Am Med Inform Assoc 8 (2001) 163-173
54. Epstein R.M. The science of patient-centered care. J Fam Pract 49 (2000) 805-807
55. Epstein R.M., Franks P., Fiscella K., et al. Measuring patient-centered communication in patient-physician consultations: theoretical and practical issues. Soc Sci Med 61 (2005) 1516-1528
56. Schweikhart S.B. Reengineering the work of caregivers: role redefinition, team structures, and organizational redesign. Hosp Health Serv Adm 41 (1996) 19-36
57. Gustafson D.H., McTavish F.M., Boberg E., et al. Empowering patients using computer based health support systems. Qual Health Care 8 (1999) 49-56
58. Gustafson D. Engineering the patient and family into the patient care team. In: Proctor P.R., Compton W.D., Grossman J.H., and Fanjiang G. (Eds). Building a better delivery system: a new engineering/health care partnership (2005), National Academies of Science, Washington DC 125-128
59. Arora N.K. Interacting with cancer patients: the significance of physicians' communication behavior. Soc Sci Med 57 (2003) 791-806
60. Parker R.M., and Gazmararian J.A. Health literacy: essential for health communication. J Health Commun 1 suppl 8 (2003) 116-118
61. Weed L. Opening the black box of clinical judgment-an overview. BMJ 319 (1999) 1279
62. Norman D.A., and Draper S.W. User-centered system design: new perspectives on human-computer interaction (1986), L. Erlbaum Associates, Hillsdale NJ
63. Norman D.A. The design of everyday things (2002), Basic Books, New York
64. James B.C. Implementing practice guidelines through clinical quality improvement. Front Health Serv Manag 10 (1993) 3-37 discussion 54-6
65. James B. E-Health: steps on the road to interoperability (2005), Health Aff (Millwood)
66. Bederson B., and Shneiderman B. The craft of information visualization: readings and reflections (2003), Morgan Kaufmann, Amsterdam, Boston
67. Card S.K., Mackinlay J.D., and Shneiderman B. Readings in information visualization: using vision to think (1999), Morgan Kaufmann Publishers, San Francisco
68. Plaisant C., Mushlin R., Snyder A., Li J., Heller D., and Shneiderman B. LifeLines: using visualization to enhance navigation and analysis of patient records (1998) Paper presented at American Medical Informatic Association Annual Fall Symposium, Orlando FL
69. Lipkus I.M., and Hollands J.G. The visual communication of risk. J Natl Cancer Inst Monogr (1999) 149-163
70. Lipkus I.M., Klein W.M., and Rimer B.K. Communicating breast cancer risks to women using different formats. Cancer Epidemiol Biomarkers Prev 10 (2001) 895-898
71. Gail M.H., Brinton L.A., Byar D.P., et al. Projecting individualized probabilities of developing breast cancer for white females who are being examined annually. J Natl Cancer Inst 81 (1989) 1879-1886
72. Rimer B.K., Conaway M., Lyna P., Glassman B., Yarnall K.S., Lipkus I., et al. The impact of tailored interventions on a community health center population. Patient Educ Couns 37 (1999) 125-140
73. Veenstra T.D., Conrads T.P., Hood B.L., Avellino A.M., Ellenbogen R.G., and Morrison R.S. Biomarkers: mining the biofluid proteome. Mol Cell Proteomics 4 (2005) 409-418
74. Ross J.S., Schenkein D.P., Pietrusko R., et al. Targeted therapies for cancer 2004. Am J Clin Pathol 122 (2004) 598-609
75. Kreuter M.W., and Wray R.J. Tailored and targeted health communication: strategies for enhancing information relevance. Am J Health Behav 27 suppl 3 (2003) S227-S232
76. Suggs L.S. A 10-year retrospective of research in new technologies for health communication. J Health Commun 11 (2006) 61-74
77. Iezzoni L.I. Toward universal design in assessing health care experiences. Med Care 40 (2002) 725-728
78. Hesse B.W. Curb cuts in the virtual community: telework and persons with disabilities. Proceedings of 28th Annual Hawaii International Conference on System Sciences (1995) 418-425 Maui HI
79. Chiang M.F., and Starren J. Evaluation of consumer health website accessibility by users with sensory and physical disabilities. Medinfo 11 (2004) 1128-1132
80. Rudd R.E., Comings J.P., and Hyde J.N. Leave no one behind: improving health and risk communication through attention to literacy. J Health Commun 8 suppl 1 (2003) 104-115
81. Rudd R.E., Kaphingst K., Colton T., Gregoire J., and Hyde J. Rewriting public health information in plain language. J Health Commun 9 (2004) 195-206
82. Koyani S., Bailey R.W., and Nall J.R. Research-based web design and usability guidelines (2003), National Institutes of Health, Bethesda MD (NIH publication 03-5424)
83. Shneiderman B., and Plaisant C. Designing the user interface: strategies for effective human-computer interaction. 4th ed. (2004), Pearson/Addison Wesley, Boston
84. Kaphingst K.A., Zanfini C.J., and Emmons K.M. Accessibility of web sites containing colorectal cancer information to adults with limited literacy (United States). Cancer Causes Control 17 (2006) 147-151
85. Landauer T.K. The trouble with computers: usefulness, usability, and productivity (1995), MIT Press, Cambridge MA
86. Hesse B.W., Werner C.M., and Altman I. Temporal aspects of computer-mediated communication. Computers Hum Behav 4 (1988) 147-165
87. Poissant L., Pereira J., Tamblyn R., and Kawasumi Y. The impact of electronic health records on time efficiency of physicians and nurses: a systematic review. J Am Med Inform Assoc 12 (2005) 505-516
88. Zuboff S., and Maxmin J. The support economy: why corporations are failing individuals and the next episode of capitalism (2002), Viking, New York
89. Eng T.R. Emerging technologies for cancer prevention and other population health challenges. J Med Internet Res 7 (2005) e30
90. Detmer D.E. Building the national health information infrastructure for personal health, health care services, public health, and research. BMC Med Inform Decis Mak 3 (2003) 1
91. Deering M.J. Developing the health information infrastructure in the United States. Stud Health Technol Inform 80 (2002) 121-128
92. Abrams D.B. Applying transdisciplinary research strategies to understanding and eliminating health disparities. Health Educ Behav 33 (2006) 515-531
93. Shneiderman B. Software psychology: human factors in computer and information systems (1980), Winthrop Publishers, Cambridge MA
94. Gladwell M. The tipping point: how little things can make a big difference (2002), Back Bay Books, Boston