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Volumn 13, Issue 1, 2007, Pages 19-29

Knowing your 'lemons': Quality uncertainty in UK higher education

Author keywords

Commodification of learning; Informational asymmetry; Marketing of higher education; Quality uncertainty

Indexed keywords


EID: 34147186319     PISSN: 13538322     EISSN: 14701081     Source Type: Journal    
DOI: 10.1080/13538320701272698     Document Type: Article
Times cited : (29)

References (15)
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  • 2
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    • Education for sale! The commodification of everything?
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    • Ball, S. J. (2004) Education for sale! The commodification of everything?. The annual education lecture. Institute of Education, University of London
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  • 3
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    • The assault on the professions and the restructuring of academic and professional identities: A Bernsteinian analysis
    • Beck, J. and Young, M. F. D. (2005) The assault on the professions and the restructuring of academic and professional identities: A Bernsteinian analysis. British Journal of Sociology of Education, 26:2, pp. 183-197.
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    • Beck, J.1    Young, M.F.D.2
  • 4
    • 27944438504 scopus 로고    scopus 로고
    • The value of student engagement for higher education quality assurance
    • Coates, H. (2005) The value of student engagement for higher education quality assurance. Quality in Higher Education, 11:1, pp. 25-36.
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    • Coates, H.1
  • 5
    • 34147165683 scopus 로고    scopus 로고
    • The gift of education: An anthropological perspective on the commoditization of learning
    • Cooper, P. (2004) The gift of education: An anthropological perspective on the commoditization of learning. Anthropology Today, 20:6, pp. 5-9.
    • (2004) Anthropology Today , vol.20 , Issue.6 , pp. 5-9
    • Cooper, P.1
  • 6
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    • As doctors, we see the cancer that eats away at the NHS
    • Davis, J. (2005) As doctors, we see the cancer that eats away at the NHS. Guardian, p. 18.
    • (2005) Guardian , pp. 18
    • Davis, J.1
  • 8
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    • Ensuring customer delight: A quality approach to excellence in management education
    • Popli, S. (2005) Ensuring customer delight: A quality approach to excellence in management education. Quality in Higher Education, 11:1, pp. 17-24.
    • (2005) Quality in Higher Education , vol.11 , Issue.1 , pp. 17-24
    • Popli, S.1
  • 9
    • 33749149728 scopus 로고    scopus 로고
    • I'm a patient, not a consumer
    • Russell, J. (2004) I'm a patient, not a consumer. Guardian, p. 21.
    • (2004) Guardian , pp. 21
    • Russell, J.1
  • 11
    • 0000236747 scopus 로고    scopus 로고
    • Audit culture and anthropology: Neo-liberalism in British higher education
    • Shore, C. and Wright, S. (1999) Audit culture and anthropology: neo-liberalism in British higher education. Journal of the Royal Anthropological Institute, 5, pp. 557-575.
    • (1999) Journal of the Royal Anthropological Institute , vol.5 , pp. 557-575
    • Shore, C.1    Wright, S.2
  • 14
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    • Service quality in higher education using an enhanced SERVQUAL approach
    • Tan, K. C. and Kek, S. W. (2004) Service quality in higher education using an enhanced SERVQUAL approach. Quality in Higher Education, 10:1, pp. 17-24.
    • (2004) Quality in Higher Education , vol.10 , Issue.1 , pp. 17-24
    • Tan, K.C.1    Kek, S.W.2
  • 15
    • 34147105601 scopus 로고    scopus 로고
    • The market's the devil and we're about to sell our soul
    • Thacker, L. (2005) The market's the devil and we're about to sell our soul. Times Higher Education Supplement, p. 22.
    • (2005) Times Higher Education Supplement , pp. 22
    • Thacker, L.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.