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Volumn 11, Issue 1, 2005, Pages 17-24

Ensuring customer delight: A quality approach to excellence in management education

Author keywords

Education; Management; Quality; Satisfaction; Students

Indexed keywords


EID: 27944498982     PISSN: 13538322     EISSN: None     Source Type: Journal    
DOI: 10.1080/13538320500078874     Document Type: Review
Times cited : (35)

References (13)
  • 1
    • 27944511280 scopus 로고    scopus 로고
    • New Delhi, AICTE
    • ALL INDIA COUNCIL FOR TECHNICAL EDUCATION (AICTE), 2002, Norms & Standards (New Delhi, AICTE).
    • (2002) Norms & Standards
  • 9
    • 84986047363 scopus 로고    scopus 로고
    • Modelling module evaluation in marketing education
    • PALIHAWADANA, D., 1999, 'Modelling module evaluation in marketing education', Quality Assurance in Education, 7(1), pp. 41-6.
    • (1999) Quality Assurance in Education , vol.7 , Issue.1 , pp. 41-46
    • Palihawadana, D.1
  • 10
    • 84986047363 scopus 로고    scopus 로고
    • Modelling module evaluation in marketing education
    • PALIHAWADANA, D. & HOLMES, G., 1999, 'Modelling module evaluation in marketing education', Quality Assurance in Education, 7(1), pp. 41-6.
    • (1999) Quality Assurance in Education , vol.7 , Issue.1 , pp. 41-46
    • Palihawadana, D.1    Holmes, G.2
  • 11
    • 27944508096 scopus 로고    scopus 로고
    • Ensuring customer delight - A quality approach to excellence in Management Education
    • paper presented, Melbourne, Australia, 29-30 November
    • POPLI, S., 2002, 'Ensuring customer delight-a quality approach to excellence in Management Education', paper presented at the 7th Quality in Higher Education Seminar, Melbourne, Australia, 29-30 November.
    • (2002) 7th Quality in Higher Education Seminar
    • Popli, S.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.