Assessing asymmetric effects in the formation of employee satisfaction

Tourism Management

Volumn 28, Issue 4, 2007, Pages 1093-1103

  Matzler, Kurt ^a   Renzl, Birgit ^b  

^a JOHANNES KEPLER UNIVERSITY LINZ   (Austria)

^b INNSBRUCK UNIVERSITY SCHOOL OF MANAGEMENT   (Austria)

Author keywords

Employee satisfaction; Herzberg's two factor theory; Prospect theory; Three factor theory of customer satisfaction

Indexed keywords

SERVICE SECTOR; TOURISM ECONOMICS;

EID: 33947591303     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2006.07.009     Document Type: Article

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