Seven reasons why health professionals search clinical information- retrieval technology (CIRT): Toward an organizational model

Journal of Evaluation in Clinical Practice

Volumn 13, Issue 1, 2007, Pages 39-49

  Pluye, Pierre ^a   Grad, Roland M ^a   Dawes, Martin ^a   Bartlett, Joan C ^a  

^a MCGILL UNIVERSITY   (Canada)

Author keywords

Computerized practice guidelines; Databases; Family medicine; Information retrieval; Information services; Organizational routines

Indexed keywords

ARTICLE; EDUCATIONAL MODEL; GENERAL PRACTICE; HEALTH PRACTITIONER; HUMAN; INFORMATION RETRIEVAL; INFORMATION SCIENCE; INTERVIEW; LITERATURE; MEDICAL INFORMATION SYSTEM; MEDICAL RESEARCH; PRIORITY JOURNAL; THEMATIC ANALYSIS;

CANADA; COMPUTERS, HANDHELD; FAMILY PRACTICE; HEALTH PERSONNEL; HUMANS; INFORMATION STORAGE AND RETRIEVAL; SOFTWARE;

EID: 33846907864     PISSN: 13561294     EISSN: 13652753     Source Type: Journal    
DOI: 10.1111/j.1365-2753.2006.00646.x     Document Type: Article

References (98)

1. Criswell, D. & Parchman, M. (2002) Handheld computer use in U.S. family practice residency programs. Journal of the American Medical Informatics Association, 9 (1), 80-86.
2. Cullen, R. J. (2002) In search of evidence: family practitioners' use of the Internet for clinical information. Journal of the Medical Library Association, 90 (4), 370-379.
3. Rothschild, J. M., Lee, T. H., Bae, T. & Bates, D. W. (2002) Clinician use of a palmtop drug reference guide. Journal of the American Medical Informatics Association, 9 (3), 223-229.
4. Schwartz, K., Northrup, J., Israel, N., Crowell, K., Lauder, N. & Neale, A. V. (2003) Use of on-line evidence-based resources at the point of care. Family Medicine, 35 (4), 251-256.
5. Westbrook, J. I., Gosling, A. S. & Coiera, E. W. (2004) Do clinicians use online evidence to support patient care? A study of 55,000 clinicians. Journal of the American Medical Informatics Association, 11 (2), 113-120.
6. Hersh, W. R. (2003) Information Retrieval: A Health and Biomedical Perspective. New York: Springer.
7. Pluye, P. & Grad, R. M. (2004) How information retrieval technology may impact on physician practice: an organizational case study in family medicine. Journal of Evaluation in Clinical Practice, 10 (3), 413-430.
8. Pluye, P., Grad, R., Dunikowski, L. & Stephenson, R. (2005) Impact of Clinical Information-Retrieval Technology on physicians: a literature review of quantitative, qualitative and mixed methods studies. International Journal of Medical Informatics 74, 745-768.
9. Griffiths, J. M. & King, D. W. (2002) US information retrieval system evolution and evaluation (1945-1975). IEEE Annals of the History of Computing, 24 (3), 35-55.
10. Humphreys, B. & McCutcheon, D. (1994) Growth patterns in the National Library of Medicine's serials collection and in Index Medicus journals, 1966-1985. Bulletin of the Medical Library Association, 82 (1), 18-24.
11. Kagolovsky, Y. & Moehr, J. R. (2003) Terminological problems in information retrieval. Journal of Medical Systems, 27 (5), 399-408.
12. Wyatt, J. C. & Liu, J. L. (2002) Basic concepts in medical informatics. Journal of Epidemiology and Community Health, 56 (11), 808-812.
13. Case, D. O. (2002) Looking for Information. London: Academic Press.
14. Covell, D. G., Uman, G. C. & Manning, P. R. (1985) Information needs in office practice: are they being met? Annals of International Medicine, 103 (4), 596-599.
15. Dorsch, J. L. (2000) Information needs of rural health professionals: a review of the literature. Bulletin of the Medical Library Association, 88 (4), 346-354.
16. Ebell, M. H. & Shaughnessy, A. (2003) Information mastery: integrating continuing medical education with the information needs of clinicians. Journal of Continuing Education in Health Professions, 23 (Suppl. 1), S53-S62.
17. Ely, J. W., Burch, R. J. & Vinson, D. C. (1992) The information needs of family physicians: case-specific clinical questions. Journal of Family Practice, 35 (3), 265-269.
18. Ely, J. W., Osheroff, J. A., Gorman, P. N., Ebell, M. H., Chambliss, M. L., Pifer, E. A. & Stavri, P. Z. (2000) A taxonomy of generic clinical questions: classification study. British Medical Journal, 321 (7258), 429-432.
19. Ely, J. W., Osheroff, J. A., Chambliss, M. L., Ebell, M. H. & Rosenbaum, M. E. (2005) Answering physicians' clinical questions: obstacles and potential solutions. Journal of the American Medical Association, 12 (2), 217-224.
20. Hersh, W. R. & Hickam, D. H. (1998) How well do physicians use electronic information retrieval systems? A framework for investigation and systematic review. Journal of the American Medical Association, 280 (15), 1347-1352.
21. Hunt, D. L., Jaeschke, R. & McKibbon, K. A. for the Evidence-Based Medicine Working Group (2000) Users' guides to the medical literature. XXI. Using electronic health information resources in evidencebased practice. Journal of the American Medical Association, 283 (14), 1875-1879.
22. Jerome, R. N., Giuse, N. B., Gish, K. W., Sathe, N. A. & Dietrich, M. S. (2001) Information needs of clinical teams: analysis of questions received by the Clinical Informatics Consult Service. Bulletin of the Medical Library Association, 89 (2), 177-184.
23. Langley, C., Faulkner, A., Watkins, C., Gray, S. & Harvey, I. (1998) Use of guidelines in primary care: practitioners' perspectives. Family Practice, 15 (2), 105-111.
24. Osheroff, J. A., Forsythe, D. E., Buchanan, B. G., Bankowitz, R. A., Blumenfeld, B. H. & Miller, R. A. (1991) Physicians' information needs: analysis of questions posed during clinical teaching. Annals of International Medicine, 114 (7), 576-581.
25. Shaughnessy, A. F., Slawson, D. C. & Bennett, J. H. (1994) Becoming an information master: a guidebook to the medical information jungle. Journal of Family Practice, 39 (5), 489-499.
26. Williamson, J. W., German, P. S., Weiss, R., Skinner, E. A. & Bowes, F. (1989) Health science information management and continuing education of physicians: a survey of U.S. primary care practitioners and their opinion leaders. Annals of International Medicine, 110 (2), 151-160.
27. Wyatt, J. C. (2000) Clinical questions and information needs. Journal of the Royal Society of Medicine, 93 (4), 168-171.
28. Forsythe, D. E., Buchanan, B. G., Osheroff, J. A. & Miller, R. A. (1992) Expanding the concept of medical information: an observational study of physicians' information needs. Computer Biomedical Research, 25 (2), 181-200.
29. Ely, J. W., Osheroff, J. A., Ebell, M. H., Chambliss, M. L., Vinson, D. C., Stevermer, J. J. & Pifer, E. A. (2002) Obstacles to answering doctors' questions about patient care with evidence: qualitative study. British Medical Journal, 324 (7339), 1-7.
30. Gorman, P. N. & Helfand, M. (1995) Information seeking in primary care: how physicians choose which clinical questions to pursue and which to leave unanswered. Medical Decision Making, 15 (2), 113-119.
31. Collen, M. F. & Flagle, C. D. (1985) Full-text medical literature retrieval by computer: a pilot test. Journal of the American Medical Association, 254 (19), 2768-2774.
32. King, D. N. (1987) The contribution of hospital library information services to clinical care: a study in eight hospitals. Bulletin of the Medical Library Association, 75 (4), 291-301.
33. Markert, R. J., Parisi, A. J., Barnes, H. V., Cohen, S., Goldenberg, K., Mieczkowski, L. E., Dunn, M. & Siervogel, R. M. (1989) Medical student, resident, and faculty use of a computerized literature searching system. Bulletin of the Medical Library Association, 77 (2), 133-138.
34. Wilson, S. R., Starr-Schneidkraut, N. & Cooper, M. D. (1989) Use of the Critical Incident Technique to Evaluate the Impact of MEDLINE: Final Report. Bethesda: National Library of Medicine, Office of Health Information Programs Development. Available at: http://www.nlm.nih.gov/archive/20040721/od/ope/cit. html (retrieved from 7 December 2004).
35. Haynes, R. B., McKibbon, K. A., Walker, C. J., Ryan, N., Fitzgerald, D. & Ramsden, M. F. (1990) Online access to MEDLINE in clinical settings: a study of use and usefulness. Annals of International Medicine, 112 (1), 78-84.
36. Silver, H. & Dennis, S. (1990) Monitoring patron use of CD-ROM databases using Sign-In-Stat. Bulletin of the Medical Library Association, 78 (3), 252-257.
37. Wallingford, K. T., Humphreys, B. L., Sellinger, N. E. & Siegel, E. R. (1990) Bibliographic retrieval: a survey of individual users of MEDLINE. MD Computing, 7 (3), 166-171.
38. Haynes, R. B., Ramsden, M. F., McKibbon, K. A. & Walker, C. J. (1991) Online access to MEDLINE in clinical settings: impact of user fees. Bulletin of the Medical Library Association, 79 (4), 377-381.
39. Hsu, P. P. (1991) MEDLINE end-user survey: the University of Florida experience. Medical Reference Services Quarterly, 10 (1), 49-64.
40. Veenstra, R. J. (1992) Clinical medical librarian impact on patient care: a one-year analysis. Bulletin of the Medical Library Association, 80 (1), 19-22.
41. Gorman, P. N., Ash, J. & Wykoff, L. (1994) Can primary care physicians' questions be answered using the medical journal literature? Bulletin of the Medical Library Association, 82 (2), 140-146.
42. Chambliss, M. L. & Conley, J. (1996) Answering clinical questions. Journal of Family Practice, 43 (2), 140-144.
43. Haux, R., Grothe, W., Runkel, M., Schackert, H. K., Windeler, H. J., Winter, A., Wirtz, R., Herfarth, C. & Kunze, S. (1996) Knowledge retrieval as one type of knowledge-based decision support in medicine: results of an evaluation study. International Journal of Biomedical Computing, 41 (2), 69-85.
44. Jousimaa, J., Kunnamo, I. & Makela, M. (1998) Physicians' patterns of using a computerized collection of guidelines for primary care. International Journal of Technology Assessment in Health Care, 14 (3), 484-493.
45. Sackett, D. L. & Straus, S. E. (1998) Finding and applying evidence during clinical rounds: the 'evidence cart'. Journal of the American Medical Association, 280 (15), 1336-1338.
46. D'Alessandro, M. P., Nguyen, B. C. & D'Alessandro, D. M. (1999) Information needs and information-seeking behaviors of on-call radiology residents. Academic Radiology, 6 (1), 16-21.
47. Ely, J. W., Levy, B. T. & Hartz, A. (1999) What clinical information resources are available in family physicians office? Journal of Family Practice, 48 (2), 135-139.
48. Hayward, J. A., Wearne, S. M., Middleton, P. F., Silagy, C. A., Weller, D. P. & Doust, J. A. (1999) Providing evidence-based answers to clinical questions: a pilot information service for general practitioners. Medical Journal of Australia, 171 (10), 547-550.
49. Eberhart-Phillips, J., Hall, K., Herbison, G. P., Jenkins, S., Lambert, J., Nicholson, M. & Rankin, L. (2000) Internet use amongst New Zealand general practitioners. New Zealand Medical Journal, 113 (1108), 135-137.
50. Scott, I., Heyworth, R. & Fairweather, P. (2000) The use of evidence-based medicine in the practice of consultant physicians: results of a questionnaire survey. Australian and New Zealand Journal of Medicine, 30 (3), 319-326.
51. Wilson, R. G., Purves, I. N. & Smith, D. (2000) Utilisation of computerised clinical guidance in general practice consultations. Studies in Health Technology and Informatics, 77, 229-233.
52. Freeth, D. S., Weist, A. & Roberts, C. M. (2001) Provision of an electronic library at the clinical frontline: evaluation of impact on hospital medical staff. Hospital Medicine (London), 62 (1), 43-45.
53. Martin, S. (2001) Computer use by Canada's physicians approaches 90% mark. Canadian Medical Association Journal, 165 (5), 632.
54. Richwine, M. P. & McGowan, J. J. (2001) A rural virtual health sciences library project: research findings with implications for next generation library services. Bulletin of the Medical Library Association, 89 (1), 37-44.
55. Swinglehurst, D. A., Pierce, M. & Fuller, J. C. (2001) A clinical informaticist to support primary care decision making. Quality in Health Care, 10 (4), 245-249.
56. Taylor, H. & Leitman, R. (2001) The Increasing Impact of eHealth on Physician Behavior. Available at: http://www.harrisInteractive.com/news/ newsletters/healthnews/HI_HealthCareNews2001Vol1_iss31.pdf (retrieved from 7 December 2004).
57. Arroll, B., Pandit, S., Kerins, D., Tracey, J. & Kerse, N. (2002) Use of information sources among New Zealand family physicians with high access to computers. Journal of Family Practice, 51 (8), 706-710.
58. Casebeer, L., Bennett, N., Kristofco, R., Carillo, A. & Centor, R. (2002) Physician internet medical information seeking and on-line continuing education use patterns. Journal of Continuing Education in Health Professions, 22 (1), 33-42.
59. Crowley, S. D., Owens, T. A., Schardt, C. M., Wardell, S. I., Peterson, J., Garrison, S. & Keitz, S. A. (2003) A Web-based compendium of clinical questions and medical evidence to educate internal medicine residents. Academic Medicine, 78 (3), 270-274.
60. Gosling, A. S., Westbrook, J. I. & Coiera, E. W. (2003) Variation in the use of online clinical evidence: a qualitative analysis. International Journal of Medical Informatics, 69 (1), 1-16.
61. Ramos, K., Linscheid, R. & Schafer, S. (2003) Real-time information information-seeking behavior of residency physicians. Family Medicine, 35 (4), 257-260.
62. Scheck McAlearney, A., Schweikhart, S. B. & Medow, M. A. (2004) Doctors' experience with handheld computers in clinical practice: qualitative study. British Medical Journal, 328 (7449), 1162-1170.
63. Flanagan, J. C. (1954) The critical incident technique. Psychological Bulletin, 51 (4), 327-358.
64. Yin, R. K. (1994) Case Study Research: Design and Methods. Thousand Oaks: Sage.
65. Chell, E. (1998) Critical incident technique. In Qualitative Methods and Analysis in Organizational Research: A Practical Guide (eds Symon G. & Cassell C.), pp. 51-72. London: Sage.
66. Paillé, P. (1996) De l'analyse qualitative en géné ral et de l'analyse thématique en particulier. Recherches Qualitatives, 15, 179-194.
67. Anderson, L. W., Krathwohl, D. R., Airasian, P. W., Cruikshank, K. A., Mayer, R. E., Pintrich, P. R., Raths, J. & Wittrock, M. C. (2001) A Taxonomy for Learning, Teaching, and Assessing: A Revision of Bloom's Taxonomy of Educational Objectives. New York: Longman.
68. Saracevic, T. & Kantor, P. B. (1997a) Studying the value of library and information services. Part II. Methodology and taxonomy. Journal of the American Society for Information Science, 48 (6), 543-563.
69. Doll, W. J. & Torkzadeh, G. (1998) Developing a multidimensional measure of system-use in an organizational context. Information and Management, 33 (4), 171-185.
70. Nonaka, I. (1994) A dynamic theory of organizational knowledge creation. Organization Science, 5 (1), 14-37.
71. Brown, J. S. & Duguid, P. (1991) Organizational learning and communities-of-practice: toward a unified view of working, learning and innovation. Organization Science, 2 (1), 40-57.
72. Amin, A. & Cohendet, P. (2004) Architectures of Knowledge: Firms, Capabilities, and Communities. Oxford: Oxford University Press.
73. Endsley, S., Kirkegaard, M. & Linares, A. (2005) Working Together: Communities of Practice in Family Medicine. Family Practice Management, American Academy of Family Physicians. Available at: http://www.aafp.org/fpm/20050100/ 28work.pdf (retrieved from 17 January 2005).
74. Marchionini, G. (1995) Information Seeking in Electronic Environments. Cambridge: Cambridge University Press.
75. Weber, M. (1995) Économie et Société: les Catégories de la Sociologie. Paris: Plon.
76. Kaplan, B. (2001) Evaluating informatics applications - Some alternative approaches: theory, social interactionism, and call for methodological pluralism. International Journal of Medical Informatics, 64 (1), 39-56.
77. Ueckert, F., Goerz, M., Ataian, M., Tessmann, S. & Prokosch, H.-U. (2003) Empowerment of patients and communication with health care professionals through an electronic health record. International Journal of Medical Informatics, 70 (2-3), 99-108.
78. Northup, D. E., Moore-West, M., Skipper, B. & Teaf, S. R. (1983) Characteristics of clinical information-searching: investigation using critical incident technique. Journal of Medical Education, 58 (11), 873-881.
79. Dawes, M. & Sampson, U. (2003) Knowledge management in clinical practice: a systematic review of information seeking behavior in physicians. International Journal of Medical Informatics, 71 (1), 9-15.
80. Barbour, G. L. & Young, M. N. (1986) Morning report: role of the clinical medical librarian. Journal of the American Medical Association, 255 (14), 1921-1922.
81. Demas, J. M. & Ludwig, L. T. (1991) Clinical medical librarian: the last unicorn? Bulletin of the Medical Library Association, 79 (1), 17-27.
82. Hersh, W. R. (2002) Medical informatics education: an alternative pathway for training informationists. Journal of the Medical Library Association, 90 (1), 76-79.
83. Saracevic, T. & Kantor, P. B. (1997b) Studying the value of library and information services. Part I. Establishing a theoretical framework. Journal of the American Society for Information Science, 48 (6), 527-542.
84. Wilson, T. D. (1999) Models in information behaviour research. Journal of Documentation, 55 (3), 249-270.
85. Grad, R. M., Pluye, P., Meng, Y., Segal, B. & Tamblyn, R. (2005) Assessing the impact of clinical information-retrieval technology in a family practice residency. Journal of Evaluation in Clinical Practice 11, 576-586.
86. Taylor, R. S. (1986) Value-Added Processes in Information Systems. Norwood: Ablex Publishing Corporation.
87. Harter, S. P. & Hert, C. A. (1997) Evaluation of information retrieval systems: approaches, issues and methods. Annual Review of Information Science and Technology, 32, 3-94.
88. Bartlett, J. C. & Toms, E. G. (2005) Developing a protocol for bioinformatics analysis: an integrated information behavior and task analysis approach. Journal of the American Society for Information Science and Technology, 56 (5), 469-482.
89. Kaplan, B. (1997) Addressing organizational issues into the evaluation of medical systems. Journal of the American Medical Informatics Association, 4 (2), 94-101.
90. Olson, G. M. & Olson, J. S. (2003) Human-computer interaction: psychological aspects of the human use of computing. Annual Review of Psychology, 54 (1), 491-516.
91. Brown, J. S. & Duguid, P. (2000) The Social Life of Information. Boston: Harvard Business School Press.
92. Wears, R. L. & Berg, M. (2005) Computer technology and clinical work: still waiting for Godot. Journal of the American Medical Association, 293 (10), 1261-1263.
93. Cyert, R. M. & March, J. G. (1970) Processus de Décision Dans L'entreprise. Paris: Dunod.
94. Pluye, P., Potvin, L., Denis, J. L. & Pelletier, J. (2004) Program sustainability: focus on organizational routines. Health Promotion International, 19 (4), 489-500.
95. Glasziou, P. P., Del Mar, C. B., Sanders, S. L. & Hayem, M. (2004) Antibiotics for acute otitis media in children (Cochrane Review). In The Cochrane Library, Issue 2. Chichester: John Wiley and Sons.
96. Cabana, M. D., Rand, C. S., Powe, N. R., Wu, A. W., Wilson, M. H., Abboud, P.-A. C. & Rubin, H. R. (1999) Why don't physicians follow clinical practice guidelines? A framework for improvement. Journal of the American Medical Association, 282 (15), 1458-1465.
97. Robelet, M. (2001) La profession médicale face au défi de la qualité: une comparaison de quatre manuels qualité. Sciences Sociales et Santé, 19, 73-97.
98. Castel, P. & Merle, I. (2002) Quand les normes de pratique deviennent une ressource pour les médecins. Sociologie Du Travail, 44, 337-355.