Deadline-based escalation in process-aware information systems

Decision Support Systems

Volumn 43, Issue 2, 2007, Pages 492-511

  van der Aalst, Wil M P ^a,b   Rosemann, Michael ^b   Dumas, Marlon ^b  

^a EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

^b QUEENSLAND UNIVERSITY OF TECHNOLOGY   (Australia)

Author keywords

Deadline escalation; Process aware information systems; Resource allocation; Workflow management

Indexed keywords

COMPUTER SIMULATION; CONSTRAINT THEORY; DATA FLOW ANALYSIS; DECISION MAKING; DECISION SUPPORT SYSTEMS; INFORMATION MANAGEMENT; RESOURCE ALLOCATION;

DEADLINE ESCALATION; PROCESS-AWARE INFORMATION SYSTEMS; WORKFLOW MANAGEMENT;

INFORMATION RETRIEVAL SYSTEMS;

EID: 33846798443     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2006.11.005     Document Type: Article

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