Cognitive interference model of computer anxiety: Implications for computer-based assessment

Computers in Human Behavior

Volumn 23, Issue 3, 2007, Pages 1481-1498

  Smith, Brooke ^a   Caputi, Peter ^a  

^a UNIVERSITY OF WOLLONGONG   (Australia)

Author keywords

Cognitive interference; Computer anxiety; Computer based testing; Task performance

Indexed keywords

COGNITIVE SYSTEMS; COMPUTATIONAL METHODS; HEURISTIC METHODS; LEARNING SYSTEMS; MATHEMATICAL MODELS;

COGNITIVE INTERFERENCE; COGNITIVE INTERFERENCE MODEL; COMPUTER ANXIETY; COMPUTER-BASED ASSESSMENT; COMPUTER-BASED TESTING; TASK PERFORMANCE;

COMPUTER AIDED INSTRUCTION;

EID: 33846108317     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2005.07.001     Document Type: Article

References (70)

1. Anastasi A., and Urbina S. Psychological testing. 7th ed. (1997), Prentice-Hall, Englewood Cliffs, NJ
2. Association of Test Publishers. (2000). Computer-based testing guidelines. Washington, DC: Author.
3. Baddeley A. Working memory (1986), Oxford University Press, Oxford
4. Bandura A. Social foundations of thought and action: A social cognitive theory (1986), Prentice-Hall, Englewood Cliffs, NJ
5. Bloom A.J., and Hautaluoma J.E. Anxiety management training as a strategy for enhancing computer use performance. Computers in Human Behavior 6 4 (1990) 337-349
6. Bugbee A.C. The equivalence of paper-and-pencil and computer-based testing. Journal of Research on Computing in Education 28 3 (1996) 282-299
7. Butcher J.N., Perry J.N., and Atlis M.M. Validity and utility of computer-based interpretation. Psychological Assessment 12 1 (2000) 6-18
8. Calvo M.G., and Carreiras M. Selective influence of test anxiety on reading process. British Journal of Psychology 84 (1993) 375-388
9. Calvo M.G., Eysenck M.W., Ramos P.M., and Jiménez A. Compensatory reading strategies in test anxiety. Anxiety, Stress, and Coping 7 (1994) 99-116
10. Calvo M.G., Ramos P.M., and Esteves A. Test anxiety and comprehension efficiency: The role of prior knowledge and working memory deficits. Anxiety, Stress, and Coping 5 (1994) 125-138
11. Carver C.S., and Scheier M.F. Attention and self-regulation: A control-theory approach to human behavior (1981), Springer, New York
12. Carver C.S., and Scheier M.F. Self-focused attention in test anxiety: A general theory applied to a specific phenomenon. In: Van der Ploeg H.M., Schwarzer R., and Spielberger C.D. (Eds). Advances in test anxiety research Vol. 3 (1984), Swets & Zeitlinger, Lisse, The Netherlands 3-20
13. Carver C.S., and Scheier M.F. Functional and dysfunctional responses to anxiety: The interaction between expectancies and self-focused attention. In: Schwarzer R. (Ed). Self related cognitions in anxiety and motivation (1986), Lawrence Erlbaum Associates, Hillsdale, NJ 111-141
14. Carver C.S., and Scheier M.F. A control-process perspective on anxiety (1991), Harwood Academic Publishers, London
15. Carver I.G., and Scheier M.F. On the self-regulation of behavior (1998), Cambridge University Press, Cambridge
16. Chua S.L., Chen D.T., and Wong A.F.L. Computer anxiety and its correlates: A meta-analysis. Computers in Human Behavior 15 5 (1999) 609-623
17. Clauser B.E., Kane M.T., and Swanson D.B. Validity issues for performance-based tests scored with computer-automated scoring systems. Applied Measurement in Education 15 4 (2002) 413-432
18. Deane F., Henderson R.D., Barrelle K., Saliba A., and Mahar D. Construct validity of computer anxiety as measured by the computer attitude scale. In: Anzai Y., Ogawa K., and Mori H. (Eds). Advances in human factors/ergonomics 20: A symbiosis of human and artefact (1995), Elsevier, Amsterdam 581-586
19. Deane F., Henderson R., Mahar D., and Saliba A. Theoretical examination of the effects of anxiety and electronic performance monitoring on behavioural biometric security systems. Interacting with Computers 7 4 (1995) 395-411
20. Drasgow F., and Olsen-Buchanan J.B. Innovations in computerized assessment (1999), Erlbaum, Mahwah, NJ
21. Eysenck M.W. Anxiety: The cognitive perspective (1992), Lawrence Erlbaum Associates, Hove
22. Eysenck M.W., and Calvo M.G. Anxiety and performance: Processing efficiency theory. Cognition and Emotion 6 6 (1992) 409-434
23. Ford B.D., Vitelli R., and Stuckless N. The effects of computer versus paper-and-pencil administration on measures of anger and revenge with an inmate population. Computers in Human Behavior 12 1 (1996) 159-166
24. Gaudron J., and Vignoli E. Assessing computer anxiety with the interaction model of anxiety: Development and validation of the computer anxiety trait sub-scale. Computers in Human Behavior 18 3 (2002) 315-325
25. Glass C.R., and Knight L.A. Cognitive factors in computer anxiety. Cognitive Therapy and Research 12 4 (1988) 351-365
26. Green B.F. Construct validity of computer-based tests. In: Wainer H., and Braun H.I. (Eds). Test validity (1988), Lawrence Erlbaum Associates, Hillsdale, NJ 77-86
27. Harrington K.V., McElroy J.C., and Morrow P.C. Computer anxiety and computer-based training: A laboratory experiment. Journal of Educational Computing Research 6 3 (1990) 343-358
28. Henderson R.D., Deane F.P., Barrelle K., and Mahar D. Computer anxiety: Correlates, norms, and problem definition in health care and banking employees using the computer attitude scale. Interacting with Computers 7 2 (1995) 181-193
29. Henderson R.D., Deane F.P., and Ward M.J. Occupational differences in computer-related anxiety: Implications for the implementation of a computerized patient management information system. Behavior and Information Technology 14 1 (1995) 23-31
30. Igbaria M., and Chakrabarti A. Computer anxiety and attitudes toward microcomputer use. Behavior and Information Technology 9 3 (1990) 229-241
31. Kaplan H.I., and Saddock B.J. Synopsis of psychiatry: Behavioral sciences clinical psychiatry. 6th ed. (1991), Williams & Wilkins, Baltimore
32. Kay R.H. Predicting student teacher commitment to the use of computers. Journal of Educational Computing Research 6 3 (1990) 299-309
33. Koslowsky M., Hoffman M., and Lazar A. Predicting behavior on a computer from intentions, attitudes, experience. Current Psychology: Research and Reviews 9 1 (1990) 75-83
34. Laguna K., and Babcock R.L. Computer anxiety in young and older adults: Implications for human-computer interactions in older populations. Computers in Human Behavior 13 3 (1997) 317-326
35. Loyd B.H., and Gressard C. Reliability and factorial validity of computer attitude scales. Educational and Psychological Measurement 44 2 (1984) 501-505
36. Mahar D., Henderson R., and Deane F. The effects of computer anxiety, state anxiety, and computer experience on users performance on computer based tasks. Personality and Individual Differences 22 5 (1997) 683-692
37. Matlin M.W. Cognition. 3rd ed. (1994), Harcourt Brace, Fort Worth
38. Mazzeo J., and Harvey A.L. The equivalence of scores from automated and conventional educational and psychological tests: A review of the literature. (College Board Rep. No. 88-8) (1988), College Entrance Examination Board, New York
39. McDonald A.S. The impact of individual differences on the equivalence of computer-based and paper-and-pencil educational assessments. Computers & Education 39 3 (2002) 299-312
40. McInerney V., Marsh H.W., and McInerney D.M. The designing of the computer anxiety and learning measure (CALM): Validation of scores on a multidimensional measure of anxiety and cognitions relating to adult learning of computing skills using structural equation modeling. Educational and Psychological Measurement 59 3 (1999) 451-470
41. McInerney V., McInerney D.M., and Marsh H.W. Effects of metacognitive strategy training within a cooperative group learning context on computer achievement and anxiety: An aptitude-treatment interaction study. Journal of Educational Psychology 89 4 (1997) 686-695
42. McInerney V., McInerney D.M., and Sinclair K.E. Student teachers, computer anxiety and computer experience. Journal of Educational Computing Research 11 1 (1994) 177-189
43. Mead A.D., and Drasgow F. Equivalence of computerized and paper-and-pencil cognitive ability tests: A meta-analysis. Psychological Bulletin 114 3 (1993) 449-458
44. Moldafsky N.I., and Kwon I. Attributes affecting computer-aided decision making: A literature survey. Computers in Human Behavior 10 3 (1994) 299-323
45. Neil, P. M. (1996). The computerisation of the Army General Classification Test: A discussion paper. Paper submitted for the 1996 E.F. Campbell Medal. Canberra, Australia.
46. Neuman G., and Baydoun R. Computerization of paper-and-pencil tests: When are they equivalent?. Applied Psychological Measurement 22 1 (1998) 71-83
47. Parshall C.G., Spray J.A., Kalohn J.C., and Davey T. Practical considerations in computer-based testing (2002), Springer, New York
48. Powers D.E. Test anxiety and test performance: Comparing paper-based and computer-adaptive versions of the GRE general test (Research Rep. No. 99-15) (1999), Educational Testing Service, Princeton, NJ
49. Reznich C.B. Applying minimalist design principles to the problem of computer anxiety. Computers in Human Behavior 12 2 (1996) 245-261
50. Sarason I.G. Stress, anxiety, and cognitive interference: Reactions to tests. Journal of Personality and Social Psychology 46 4 (1984) 929-938
51. Sarason I.G. Test anxiety, worry, and cognitive interference. In: Schwarzer R. (Ed). Self-related cognitions in anxiety and motivation (1986), Lawrence Erlbaum Associates, Hillsdale, NJ 19-33
52. Sarason I.G. Anxiety, self-preoccupation and attention. Anxiety Research 1 (1988) 3-7
53. Sarason I.G., Sarason B.R., and Pierce G.R. Cognitive interference: At the intelligence-personality crossroads. In: Saklofske D.H., and Zeidner M. (Eds). International handbook of personality and intelligence (1995), Plenum Press, New York 2-34
54. Schulenberg S.E., and Yutrzenka B.A. The equivalence of computerized and paper-and-pencil psychological instruments: Implications for measures of negative affect. Behavior Research Methods, Instruments and Computers 31 2 (1999) 315-321
55. Segall D.O., and Moreno K.E. Development of the computerized adaptive testing version of the Armed Services Vocational Aptitude Battery. In: Drasgow F., and Olsen-Buchanan J.B. (Eds). Innovations in computerized assessment (1999), Erlbaum, Mahwah, NJ 35-65
56. Shermis M.D., and Lombard D. Effects of computer-based test administrations on test anxiety and performance. Computers in Human Behavior 14 1 (1998) 111-123
57. Smith, B. L. (2003). Conventional versus computer-based administration of measures of cognitive ability: An analysis of psychometric, behaviourial, experiential and relativity of equivalence. Unpublished doctoral dissertation, University of Wollongong.
58. Smith B., and Caputi P. Cognitive interference in computer anxiety. Behavior and Information Technology 20 4 (2001) 265-273
59. Spielberger C.D. The effects of anxiety on complex learning and academic achievement (1966), Academic Press, New York
60. Spielberger C.D. Theory and research in anxiety. In: Spielberger C.D. (Ed). Anxiety and Behavior (1966), Academic Press, New York 3-20
61. Spielberger C.D. Conceptual and methodological issues in anxiety research. In: Spielberger C.D. (Ed). Anxiety Vol. 2 (1972), Academic Press, New York 481-493
62. Spielberger C.D. Anxiety as an emotional state Vol. 1 (1972), Academic Press, New York
63. Spielberger C.D., and Vagg P.R. Test anxiety: A transactional process. In: Spielberger C.D., and Vagg P.R. (Eds). Test anxiety: Theory, assessment, and treatment (1995), Taylor & Francis, Washington, DC 3-14
64. Steinberg L., Thissen D., and Wainer H. Validity. In: Wainer H. (Ed). Computerized adaptive testing: A primer (1990), Lawrence Erlbaum Associates, Hillsdale, NJ 187-232
65. Tseng H., Macleod H.A., and Wright P. Computer anxiety and measurement of mood change. Computers in Human Behavior 13 3 (1997) 305-316
66. Tseng H., Tiplady B., Macleod H.A., and Wright P. Computer anxiety: A comparison of pen-based personal digital assistants, conventional computer and paper assessment of mood and performance. British Journal of Psychology 89 4 (1998) 599-610
67. Van de Vijver F.J.R., and Harsveld M. The incomplete equivalence of the paper-and-pencil and computerized versions of the General Aptitude Test Battery. Journal of Applied Psychology 79 6 (1994) 852-859
68. Vispoel W.P., Rocklin T.R., and Wang T. Individual differences and test administration procedures: A comparison of fixed-item, computerized-adaptive, and self-adapted testing. Applied Measurement in Education 7 1 (1994) 53-79
69. Vogel L. Explaining performance on P&P versus computer mode of administration for the verbal section of the Graduate Record Exam. Journal of Educational Computing Research 11 4 (1994) 369-383
70. Zeidner M. Test anxiety: The state of the art (1998), Plentium Press, New York