Personal information management

Annual Review of Information Science and Technology

Volumn 41, Issue , 2007, Pages 453-504

  Jones, William ^a  

^a UNIVERSITY OF WASHINGTON   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33846063775     PISSN: 00664200     EISSN: None     Source Type: Book Series    
DOI: 10.1002/aris.2007.1440410117     Document Type: Article

References (176)

1. Abrams, D., Baecker, R., & Chignell, M. (1998). Information archiving with bookmarks: Personal Web space construction and organization. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 41-48.
2. Adar, E., Karger, D., & Stein, L. A. (1999). Haystack: Per-user information environment. Proceedings of the 8th Conference on Information and Knowledge Management, 413-422.
3. Anderson, J. R. (1990). The adaptive character of thought. Hillsdale, NJ: Erlbaum.
4. Baiter, O. (1997). Strategies for organising email messages. Proceedings of the Twelfth Conference of the British Computer Society Human-Computer Interaction Specialist Group, 21-38.
5. Bälter, O. (2000). Keystroke level analysis of email message organization. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 105-112.
6. Barreau, D. K. (1995). Context as a factor in personal information management systems. Journal of the American Society for Information Science, 46, 327-339.
7. Barreau, D. K., & Nardi, B. (1995). Finding and reminding: File organization from the desktop. SIGCHI Bulletin, 27(3), 7.
8. Barsalou, L. W. (1983). Ad hoc categories. Memory & Cognition, 11, 211-227.
9. Barsalou, L. W. (1985). Ideals, central tendency, and frequency of instantiation as determinants of graded structure in categories. Journal of Experimental Psychology: Learning, Memory, & Cognition, 11, 629-654.
10. Barsalou, L. W. (1991). Deriving categories to achieve goals. Psychology of Learning and Motivation, 27, 1-64.
11. Bates, M. J. (1989). The design of browsing and berrypicking techniques for the online search interface. Online Review, 13, 407-424.
12. Bellotti, V., Dalal, B., Good, N., Flynn, P., Bobrow, D. G., & Ducheneaut, N. (2004). What a to-do: Studies of task management towards the design of a personal task list manager. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 735-742.
13. Bellotti, V., Ducheneaut, N., Howard, M., Neuwirth, C., & Smith, I. (2002). Innovation in extremis: Evolving an application for the critical work of email and information management. Proceedings of the Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, 181-192.
14. Bellotti, V., Ducheneaut, N., Howard, M., & Smith, I. (2003). Taking email to task: The design and evaluation of a task management centered email tool. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 345-352.
15. Bellotti, V., Ducheneaut, N., Howard, M., Smith, I., & Grinter, R. (2005). Quality vs. quantity: Email-centric task management and its relationship with overload. Human-Computer Interaction, 20, 89-138.
16. Bellotti, V., & Smith, I. (2000). Informing the design of an information management system with iterative fieldwork. Proceedings of the Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, 227-237.
17. Bergman, O., Beyth-Marom, R., & Nachmias, R. (2003). The user-subjective approach to personal information management systems. Journal of the American Society for Information Science and Technology, 54, 872-878.
18. Berners-Lee, T. (1998). Semantic Web roadmap: An attempt to give a high-level plan of the architecture of the Semantic Web. Retrieved December 15, 2005, from www.w3.org/DesignIssues/Semantic.html
19. Beyer, H., & Holtzblatt, K. (1998). Contextual design: Defining customer-centered systems. San Francisco, CA: Morgan Kaufmann.
20. Boardman, R. (2004). Improving tool support for personal information management. Unpublished doctoral dissertation, Imperial College, London.
21. Boardman, R., & Sasse, M. A. (2004). "Stuff goes into the computer and doesn't come out": A cross-tool study of personal information management. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 583-590.
22. Boardman, R., Spence, R., & Sasse, M. A. (2003, June). Too many hierarchies? The daily struggle for control of the workspace. Paper presented at the HCI International 2003: 10th International Conference on Human-Computer Interaction, Crete, Greece.
23. Bower, G. H., Clark, M. C., Lesgold, A. M., & Winzenz, D. (1969). Hierarchical retrieval schemes in recall of categorized word lists. Journal of Verbal Learning and Verbal Behavior, 8, 323-343.
24. Bruce, H. (2005). Personal, anticipated information need. Information Research, 10(3). Retrieved March 6, 2006, from http://informationr.net/ir/ 10-3/paper232.html
25. Bruce, H., Jones, W., & Dumais, S. (2004). Information behavior that keeps found things found. Information Research, 10(1). Retrieved March 6, 2006, from http://informationr. net/ir/10-1/paper207.html
26. Bush, V. (1945, July). As we may think. Atlantic Monthly, 176(1), 101-108.
27. Buzan, T., & Buzan, B. (2004). The mind map book: How to use radiant thinking to maximize your brain's untapped potential. London: BBC.
28. Byrne, M. D., John, B. E., Wehrle, N. S., & Crow, D. C. (1999). The tangled Web we wove: A taskonomy of WWW use. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 544-551.
29. Capurro, R., & Hjørland, B. (2003). The concept of information. Annual Review of Information Science and Technology, 37, 343-411.
30. Card, S. K., Moran, T. P., & Newell, A. (1983). The psychology of human-computer interaction. Hillsdale, NJ: Erlbaum.
31. Carroll, J. M. (1982). Creative names for personal files in an interactive computing environment. International Journal of Man-Machine Studies, 16, 405-438.
32. Case, D. O. (1986). Collection and organization of written information by social scientists and humanists: A review and exploratory study. Journal of Information Science, 12, 97-104.
33. Catledge, L. D., & Pitkow, J. E. (1995). Characterizing browsing strategies in the World-Wide Web. Third International World Wide Web Conference, 1065-1073.
34. Cheng, P. C.-H. (2002). Electrifying diagrams for learning: Principles for complex representational systems. Cognitive Science, 26, 685-736.
35. Clarkson, B. P. (2002). Life patterns: Structure from wearable sensors. Unpublished doctoral dissertation, Massachusetts Institute of Technology, Cambridge, MA.
36. Cornelius, I. (2002). Theorizing information. Annual Review of Information Science and Technology, 36, 393-425.
37. Cutrell, E., Dumais, S., & Teevan, J. (2006). Searching to eliminate personal information management. Communications of the ACM, 49(1), 58-64.
38. Czerwinski, M., Gage, D., Gemmell, J., Marshall, C. C., Pérez-Quiñones, M., Skeels, M. M., et al. (2006). Digital memories in an era of ubiquitous computing and abundant storage. Communications of the ACM, 49(1), 44-50.
39. Czerwinski, M., Horvitz, E., & Wilhite, S. (2004). A diary study of task switching and interruptions. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 175-182.
40. Davies, S. P. (2003). Initial and concurrent planning in solutions to well-structured problems. Quarterly Journal of Experimental Psychology, 56A, 1147-1164.
41. Dempski, K. L. (1999). Augmented workspace: The world as your desktop. Handheld and Ubiquitous Computing: First International Symposium, 356-358.
42. Dervin, B. (1992). From the mind's eye of the user: The sense-making qualitative-quantitative methodology. In J. Glazier & R. Powell (Eds.), Qualitative research in information management (pp. 61-84). Englewood, CO: Libraries Unlimited.
43. Dervin, B. (1999). On studying information seeking methodologically: The implications of connecting metatheory to method. Information Processing & Management, 35, 727-750.
44. Dourish, P., Edwards, W. K., LaMarca, A., Lamping, J., Petersen, K., Salisbury, M., et al. (2000). Extending document management systems with user-specific active properties. ACM Transactions on Information Systems, 18, 140-170.
45. Dourish, P., Edwards, W. K., LaMarca, A., & Salisbury, M. (1999a). Presto: An experimental architecture for fluid interactive document spaces. ACM Transactions on Computer-Human Interaction, 6, 133-161.
46. Dourish, P., Edwards, W. K., LaMarca, A., & Salisbury, M. (1999b). Using properties for uniform interaction in the Presto Document System. Proceedings of the 12th Annual ACM Symposium on User Interface Software and Technology, 55-64.
47. Ducheneaut, N., & Bellotti, V. (2001). E-mail as habitat. Interactions, 8(5), 30-38.
48. Durso, F. T., & Gronlund, S. (1999). Situation awareness. In F. T. Durso, R. Nickerson, R. W. Schvaneveldt, S. T. Dumais, D. S. Lindsay, & M. T. H. Chi (Eds.), The Handbook of applied cognition (pp. 284-314). Chichester, UK: Wiley.
49. Eisenberg, M., Lowe, C. A., & Spitzer, K. L. (2004). Information literacy: Essential skills for the information age (2nd ed.). Westport, CT: Libraries Unlimited.
50. Ellis, J., & Kvavilashvili, L. (2000). Prospective memory in 2000: Past, present and future directions. Applied Cognitive Psychology, 14, 1-9.
51. Engelbart, D. C. (1963). A conceptual framework for the augmentation of man's intellect. In P. W. Howerton & D. C. Weeks (Eds.), The augmentation of man's intellect by machine (Vistas in Information Handling, vol. 1; pp. 1-29). Washington, DC: Spartan Books.
52. Erdelez, S., & Rioux, K. (2000). Sharing information encountered for others on the Web. New Review of Information Behaviour Research, 1, 219-233.
53. Fertig, S., Freeman, E., & Gelernter, D. (1996). Lifestreams: An alternative to the desktop metaphor. Conference Companion on Human Factors in Computing Systems: Common Ground, 410-411.
54. Fidel, R., & Pejtersen, A. M. (2004). From information behaviour research to the design of information systems: The Cognitive Work Analysis framework. Information Research, 10(1). Retrieved March 6, 2006, from http://informationr.net/ir/10-l/paper210.html
55. Fiske, S. T., & Taylor, S. E. (1991). Social cognition (2nd ed.). New York: McGraw-Hill.
56. Foltz, P. W., & Dumais, S. T. (1992). Personalized information delivery: An analysis of information filtering methods. Communications of the ACM, 35(12), 51-60.
57. Fonseca, F. T., & Martin, J. E. (2004). Toward an alternative notion of information systems ontologies: Information engineering as a hermeneutic exercise. Journal of the American Society for Information Science and Technology, 56, 46-57.
58. Freeman, E., & Gelernter, D. (1996). Lifestreams: A storage model for personal data. ACM SIGMOD Record, 25(1), 80-86.
59. Garvin, D. (2000). Learning in action: A guide to putting the learning organization to work. Boston: Harvard Business School Press.
60. Gemmell, J., Bell, G., Lueder, R., Drucker, S., & Wong, C. (2002). Mylifebits: Fulfilling the memex vision. Proceedings of the Tenth ACM International Conference on Multimedia, 235-238.
61. Gemmell, J., Lueder, R., & Bell, G. (2003). The MyLifeBits lifetime store. Proceedings of the 2003 ACM SIGMM Workshop on Experiential Telepresence, 80-83.
62. Gershon, N. (1995, December). Human-information interaction. Paper presented at the Fourth International World Wide Web Conference, Boston, MA.
63. Gibson, J. J. (1977). The theory of affordances. In R. E. Shaw & J. Bransford (Eds.), Perceiving, acting, and knowing: Toward an ecological psychology (pp. 67-82). Hillsdale, NJ: Erlbaum.
64. Gibson, J. J. (1979). The ecological approach to visual perception. Boston: Houghton Mifflin.
65. Goldstein, I. (1980, June). Pie: A network-based personal information environment. Paper presented at the Workshop on Research in Office Semantics, Chatham, MA.
66. Golovchinsky, G. (1997a). Queries? Links? Is there a difference? Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 407-414.
67. Golovchinsky, G. (1997b). What the query told the link: The integration of hypertext and information retrieval. Proceedings of the Eighth ACM Conference on Hypertext, 67-74.
68. Greenbaum, J. M., & Kyng, M. (1991). Design at work: Cooperative design of computer systems. Hillsdale, NJ: Erlbaum.
69. Gwizdka, J. (2000). Timely reminders: A case study of temporal guidance in PIM and e-mail tools usage. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 163-164.
70. Gwizdka, J. (2002a). Reinventing the inbox: Supporting the management of pending tasks in email. CHI '02 Extended Abstracts on Human Factors in Computing Systems, 550-551.
71. Gwizdka, J. (2002b). TaskView: Design and evaluation of a task-based email interface. Proceedings of the 2002 Conference of the Centre for Advanced Studies on Collaborative Research, 4.
72. Hayes-Roth, B., & Hayes-Roth, F. (1979). A cognitive modeling of planning. Cognitive Science, 3, 275-310.
73. Henderson, A., & Card, S. (1986). Rooms: The use of multiple virtual workspaces to reduce space contention in a Windows-based graphical user interface. ACM Transactions on Graphics, 5, 211-243.
74. Herrmann, D., Brubaker, B., Yoder, C., Sheets, V., & Tio, A. (1999). Devices that remind. In F. T. Durso, R. Nickerson, R. W. Schvaneveldt, S. T. Dumais, D. S. Lindsay, & M. T. H. Chi (Eds.), Handbook of applied cognition (pp. 377-407). Chichester, UK: Wiley.
75. Hutchins, E. (1994). Cognition in the wild. Cambridge, MA: MIT Press.
76. Huynh, D., Karger, D., & Quan, D. (2002). Haystack: A platform for creating, organizing and visualizing information using RDF. Paper presented at the Semantic Web Workshop. Retrieved February 24, 2006, from http://semanticweb2002.aifb.uni-karlsruhe.de/proceedings/Research/huynh.pdf
77. Johnson, J., Roberts, T. L., Verplank, W., Smith, D. C., Irby, C. H., Beard, M., et al. (1989). The Xerox Star: A retrospective. Computer, 22(9), 11-26, 28-29.
78. Johnson, S. B. (2005, January 30). Tool for thought. New York Times. Retrieved March 6, 2006, from www.nytimes.com/2005/01/30/books/ review/30JOHNSON.html?ex= 1264741200&en=c85978ec1eacfbe9&ei= 5090&partner=rssuserland
79. Jones, W. (1986). On the applied use of human memory models: The Memory Extender personal filing system. International Journal of Man Machine Studies, 25, 191-228.
80. Jones, W. (2004). Finders, keepers? The present and future perfect in support of personal information management. FirstMonday, 9(3). Retrieved February 24, 2006, from www.firstmonday.dk/issues/issue9_3/jones/index.html
81. Jones, W., & Anderson, J. R. (1987). Short vs. long term memory retrieval: A comparison of the effects of information load and relatedness. Journal of Experimental Psychology: General, 116, 137-153.
82. Jones, W., Bruce, H., & Dumais, S. (2001). Keeping found things found on the Web. Proceedings of the Tenth International Conference on Information and Knowledge Management, 119-126.
83. Jones, W., Brace, H., & Dumais, S. (2003). How do people get back to information on the Web? How can they do it better? Proceedings of the 9th IFIP TC13 International Conference on Human-Computer Interaction (INTERACT 2003), 793-796.
84. Jones, W., & Dumais, S. (1986). The spatial metaphor for user interfaces: Experimental tests of reference by location versus name. ACM Transactions on Office Information Systems, 4, 42-63.
85. Jones, W., Dumais, S., & Bruce, H. (2002). Once found, what then? A study of "keeping" behaviors in the personal use of Web information. Proceedings of the Annual Meeting of the American Society for Information Science and Technology, 391-402.
86. Jones, W., & Landauer, T. K. (1985). Context and self-selection effects in name learning. Behaviour & Information Technology, 4, 3-17.
87. Jones, W., Munat, C. F., Bruce, H., & Foxley, A. (2005). The Universal Labeler: Plan the project and let your information follow. Proceedings of the Annual Meeting of the American Society for Information Science and Technology [CD-ROM]. Silver Spring, MD: American Society for Information Science and Technology.
88. Jones, W., Phuwanartnurak, A. J., Gill, R., & Bruce, H. (2005). Don't take my folders away! Organizing personal information to get things done. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 1505-1508.
89. Kaptelinin, V. (1996). Creating computer-based work environments: An empirical study of Macintosh users. Proceedings of the 1996 ACM SIGCPR/SIGMIS Conference on Computer Personnel Research, 360-366.
90. Kaptelinin, V. (2003). UMEA: Translating interaction histories into project contexts. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 353-360.
91. Karat, C. M., Brodie, C., & Karat, J. (2006). Usable privacy and security for personal information management. Communications of the ACM, 49(1), 56-57.
92. Karger, D. R., Bakshi, K., Huynh, D., Quan, D., & Sinha, V. (2005). Haystack: A customizable general-purpose information management tool for end users of semi structured data. Proceedings of the Second Biennial Conference on Innovative Data Systems Research. Retrieved March 6, 2006, from www-db.cs.wisc.edu/cidr/cidr2005/papers/P02.pdf
93. Karger, D. R., & Quan, D. (2004). Collections: Flexible, essential tools for information management. CHI '04 Extended Abstracts on Human Factors in Computing Systems, 1159-1162.
94. Kidd, A. (1994). The marks are on the knowledge worker. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 186-191.
95. Kirsh, D. (2000). A few thoughts on cognitive overload. Intellectica, 30(1), 19-51. Retrieved March 6, 2006, from http://adrenaline.ucsd.edu/ kirsch/articles/overload/cognitive_ overload.pdf
96. Koriat, A. (1993). How do we know that we know? The accessibility model of the feeling of knowing. Psychological Review, 100, 609-639.
97. Kotovsky, K., Hayes, J. R., & Simon, H. A. (1985). Why are some problems hard? Evidence from Tower of Hanoi. Cognitive Psychology, 17, 248-294.
98. Kwasnik, B. H. (1989). How a personal document's intended use or purpose affects its classification in an office. Proceedings of the 12th Annual International SIGIR Conference on Research and Development in Information Retrieval, 207-210.
99. Lansdale, M. (1988). The psychology of personal information management. Applied Ergonomics, 19, 55-66.
100. Lansdale, M. (1991). Remembering about documents: Memory for appearance, format, and location. Ergonomics, 34, 1161-1178.
101. Lansdale, M., & Edmonds, E. (1992). Using memory for events in the design of personal filing systems. International Journal of Man-Machine Studies, 36, 97-126.
102. Larkin, J. H., & Simon, H. A. (1987). Why a diagram is (sometimes) worth ten thousand words. Cognitive Science, 11, 65-99.
103. Licklider, J. C. R. (1960). Man-computer symbiosis. IRE Transactions on Human Factors in Electronics, HFE-1, 4-11.
104. Licklider, J. C. R. (1965). Libraries of the future. Cambridge, MA: MIT Press.
105. Lucas, P. (2000). Pervasive information access and the rise of human-information interaction. CHI '00 Extended Abstracts on Human Factors in Computing Systems, 202.
106. Mackay, W. E. (1988). More than just a communication system: Diversity in the use of electronic mail. Proceedings of the ACM Conference on Computer-Supported Cooperative Work, 344-353.
107. Malone, T. W. (1983). How do people organize their desks: Implications for the design of office information systems. ACM Transactions on Office Information Systems, 1, 99-112.
108. Mander, R., Salomon, G., & Wong, Y. Y. (1992). A "pile" metaphor for supporting casual organization of information. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 627-634.
109. Mann, S. (2004). Continuous lifelong capture of personal experience using Eyetap. Proceedings of the 1st ACM Workshop on Continuous Archival and Retrieval of Personal Experiences, 1-21.
110. Mann, S., & Niedzviecki, H. (2001). Cyborg: Digital destiny and human possibility in the age of the wearable computer. Toronto: Doubleday Canada.
111. Marchionini, G. (1995). Information seeking in electronic environments. Cambridge, UK: Cambridge University Press.
112. Marchionini, G., & Komlodi, A. (1998). Design of interfaces for information seeking. Annual Review of Information Science and Technology, 33, 89-130.
113. Markman, A. B., & Ross, B. H. (2003). Category use and category learning. Psychological Bulletin, 129, 592-613.
114. Marshall, C. C., & Bly, S. (2005). Saving and using encountered information: Implications for electronic periodicals. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 111-120.
115. Martin, E. (1968). Stimulus meaningfulness and paired-associate transfer: An encoding variability hypothesis. Psychological Review, 75, 421-441.
116. Matthews, T., Czerwinski, M., Robertson, G., & Tan, D. (2006). Clipping lists and change borders: Improving multitasking efficiency with peripheral information design. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 989-998.
117. Neisser, U. (1967). Cognitive psychology. New York: Appleton-Century Crofts.
118. Nelson, T. H. (1982). Literary machines. Sausalito, CA: Mindful Press.
119. Norman, D. A. (1988). The psychology of everyday things. New York: Basic Books.
120. Norman, D. A. (1990). The design of everyday things. New York: Doubleday.
121. Norman, D. A. (1993). Things that make us smart: Defending human attributes in the age of the machine. Reading, MA: Addison-Wesley.
122. Novick, L. R. (1990). Representational transfer in problem solving. Psychological Science, 1, 128-132.
123. Novick, L. R., Hurley, S. M., & Francis, M. (1999). Evidence for abstract, schematic knowledge of three spatial diagram representations. Memory & Cognition, 27, 288-308.
124. O'Connail, B., & Frohlich, D. (1995). Timespace in the workplace: Dealing with interruptions. SIGCHI Conference Companion on Human Factors in Computing Systems, 262-263.
125. O'Day, V., & Jeffries, R. (1993). Orienteering in an information landscape: How information seekers get from here to there. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 438-445.
126. Peterson, W. W., Birdsall, T. G., & Fox, W. C. (1954). The theory of signal detectability. Institute of Radio Engineers Transactions, PGIT-4, 171-212.
127. Pettigrew, K. E., Fidel, R., & Bruce, H. (2001). Conceptual frameworks in information behavior. Annual Review of Information Science and Technology, 35, 43-78.
128. Pirolli, P. (in press). Cognitive models of human-information interaction. In F. T. Durso, R. S. Nickerson, R. W. Schvaneveldt, S. T. Dumais, D. S. Lindsay, & M. T. H. Chi (Eds.), Handbook of applied cognition (2nd ed.). West Sussex, UK: Wiley.
129. Pirolli, P., & Card, S. (1999). Information foraging. Psychological Review, 106, 643-675.
130. Pratt, W., Unruh, K., Civan, A., & Skeels, M. (2006). Personal health information management. Communications of the ACM, 49(1), 51-55.
131. Quan, D., Huynh, D., & Karger, D. R. (2003, October). Haystack: A platform for authoring end user Semantic Web applications. Paper presented at the 2nd International Semantic Web Conference (ISWC 2003), Sanibel Island, FL. Retrieved March 20, 2006, from http://haystack.lcs.mit.edu/papers/iswc- haystack.pdf
132. Ranganathan, S. R. (1965). The colon classification (Rutgers Series on Systems for the Intellectual Organization of Information, Vol. 4). New Brunswick, NJ: Graduate School of Library Service, Rutgers, the State University.
133. Ravasio, P., Schär, S. G., & Krueger, H. (2004). In pursuit of desktop evolution: User problems and practices with modern desktop systems. ACM Transactions on Computer-Human Interaction, 11, 156-180.
134. Rosch, E. (1978). Principles of categorization. In E. Rosch & B. B. Lloyd (Eds.), Cognition and categorization (pp. 27-48). Hillsdale, NJ: Erlbaum.
135. Rosch, E., Mervis, C. B., Gray, W., Johnson, D., & Boyes-Braem, P. (1976). Basic objects in natural categories. Cognitive Psychology, 8, 382-439.
136. Rouse, W. B., & Rouse, S. H. (1984). Human information seeking and design of information systems. Information Processing & Management, 20, 129-138.
137. Rowley, J. (1994). The controlled versus natural indexing languages debate revisited. Journal of Information Science, 20, 108-119.
138. Rundus, D. (1971). An analysis of rehearsal processes in free recall. Journal of Experimental Psychology, 89, 63-77.
139. Russell, D. M., Stefik, M. J., Pirolli, P., & Card, S. K. (1993). The cost structure of sense-making. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 269-276.
140. Schuler, D., & Namioka, A. (Eds.). (1993). Participatory design: Principles and practices. Hillsdale, NJ: Erlbaum.
141. Segal, R. B., & Kephart, J. O. (1999). MailCat: An intelligent assistant for organizing e-mail. Proceedings of the Third Annual Conference on Autonomous Agents, 276-282.
142. Seifert, C. M., & Patalano, A. L. (2001). Opportunism in memory: Preparing for chance encounters. Current Directions in Psychological Science, 10, 198-201.
143. Selamat, M. H., & Choudrie, J. (2004). The diffusion of tacit knowledge and its implications on information systems: The role of meta-abilities. Journal of Knowledge Management, 8, 128-139.
144. Sellen, A. J., & Harper, R. H. R. (2002). The myth of the paperless office. Cambridge, MA: MIT Press.
145. Sellen, A. J., Louie, G., Harris, J. E., & Wilkins, A. J. (1996). What brings intentions to mind? An in situ study of prospective memory. Memory & Cognition, 5, 483-507.
146. Shannon, C. E. (1948). A mathematical theory of communication. The Bell System Technical Journal, 27, 379-423, 623-656.
147. Simon, H. A. (1971). Designing organizations for an information-rich world. In M. Greenberger (Ed.), Computers, communications and the public interest (pp. 40-41). Baltimore: Johns Hopkins University Press.
148. Slamecka, N. J., & Graf, P. (1978). The generation effect: Delineation of a phenomenon. Journal of Experimental Psychology, 4, 592-604.
149. Spanbauer, S. (2005, August). Longhorn preview: The newest versions of the next Windows add graphics sizzle and more search features but lack visible productivity enhancements. PC World, 23(8), 20-22.
150. Streitz, N., & Nixon, P. (2005). The disappearing computer: Introduction. Communications of the ACM, 48(3), 32-35.
151. Suchman, L. (1983). Office procedure as practical action: Models of work and system design. ACM Transactions on Office Information Systems, 1, 320-328.
152. Suchman, L. (1987). Plans and situated actions: The problem of human-machine communication. Cambridge, UK: Cambridge University Press.
153. Swets, J. A. (1963). Information retrieval systems. Science, 141, 245-250.
154. Swets, J. A. (1969). Effectiveness of information retrieval methods. American Documentation, 20, 72-89.
155. Tauscher, L. M., & Greenberg, S. (1997a). How people revisit Web pages: Empirical findings and implications for the design of history systems. International Journal of Human-Computer Studies, 47, 97-137.
156. Tauscher, L. M., & Greenberg, S. (1997b). Revisitation patterns in World Wide Web navigation. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 399-406.
157. Taylor, A. G. (2004). The organization of information (2nd ed.). Westport, CT: Libraries Unlimited.
158. Teevan, J. (2003). "Where'd it go?": Re-finding information in the changing Web. Proceedings of the MIT LCS/AI Student Oxygen Workshop. Retrieved March 20, 2006, from http://sow.csail.mit.edu/2003/proceedings/Teevan. pdf
159. Teevan, J., Alvarado, C., Ackerman, M. S., & Karger, D. R. (2004). The perfect search engine is not enough: A study of orienteering behavior in directed search. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 415-422.
160. Teevan, J., Dumais, S. T., & Horvitz, E. (2005). Personalizing search via automated analysis of interests and activities. Proceedings of the 28th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, 449-456.
161. Terry, W. S. (1988). Everyday forgetting: Data from a diary study. Psychological Reports, 62, 299-303.
162. Thompson, L. L., Levine, J. M., & Messick, D. M. (Eds.). (1999). Shared cognition in organizations: The management of knowledge. Mahwah, NJ: Erlbaum.
163. Tulving, E. (1983). Elements of episodic memory. Oxford, UK: Oxford University Press.
164. Tulving, E., & Thomson, D. M. (1973). Encoding specificity and retrieval processes in episodic memory. Psychological Review, 80, 359-380.
165. Van Meter, D., & Middleton, D. (1954). Modern statistical approaches to reception in communication theory. Institute of Radio Engineers Transactions, PGIT-4, 119-145.
166. Whittaker, S. (2005). Collaborative task management in email. Human-Computer Interaction, 20, 49-88.
167. Whittaker, S., & Hirschberg, J. (2001). The character, value and management of personal paper archives. ACM Transactions on Computer-Human Interaction, 8, 150-170.
168. Whittaker, S., & Sidner, C. (1996). Email overload: Exploring personal information management of email. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 276-283.
169. Whittaker, S., Terveen, L., & Nardi, B. A. (2000). Let's stop pushing the envelope and start addressing it: A reference task agenda for HCI. Human-Computer Interaction, 15, 75-106.
170. Williamson, A. G., & Bronte-Stewart, M. (1996). Moneypenny: Things to do on the desk. Adjunct Proceedings of the 11th British Computer Society Annual Conference on Human-Computer Interaction, 197-200.
171. Wilson, E. V. (2002). Email winners and losers. Communications of the ACM, 45(10), 121-126.
172. Wilson, T. (2000). Human information behavior. Informing Science, 3(2), 49-55.
173. Wittgenstein, L. (1953). Philosophical investigations (G. E. M. Anscombe, Trans.). New York: Macmillan.
174. Yates, F. A. (1966). The art of memory. Chicago: University of Chicago Press.
175. Yates, J. (1989). Control through communication: The rise of system in American management. Baltimore: Johns Hopkins University Press.
176. Zadeh, L. A. (1965). Fuzzy sets. Information and Control, 8, 338-353.