Design and development of modified service failure mode and effects analysis model

International Journal of Services and Operations Management

Volumn 3, Issue 1, 2007, Pages 111-126

  Jegadheesan, C ^a   Arunachalam, V P ^b   Devadasan, S R ^c   Srinivasan, P S S ^d  

^a KONGU ENGINEERING COLLEGE   (India)

^b GOVERNMENT COLLEGE OF TECHNOLOGY   (India)

^c PSG COLLEGE OF TECHNOLOGY   (India)

^d K S RANGASAMY COLLEGE OF TECHNOLOGY   (India)

Author keywords

Cost; Failure Mode and Effects Analysis; FMEA; Public transport; Risk Priority Number; RPN; Service FMEA

Indexed keywords

EID: 33846040413     PISSN: 17442370     EISSN: 17442389     Source Type: Journal    
DOI: 10.1504/IJSOM.2007.011464     Document Type: Article

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