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Volumn 19, Issue 1, 2007, Pages 62-75

Assessing managers' awareness of TQM

Author keywords

Managers; Quantitative methods; Service industries; Total quality management

Indexed keywords

INFORMATION ANALYSIS; PROJECT MANAGEMENT; SOCIETIES AND INSTITUTIONS; STATISTICAL METHODS; TOTAL QUALITY MANAGEMENT;

EID: 33846035024     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780710720844     Document Type: Article
Times cited : (107)

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