Public and private sector work stress: Workers compensation, levels of distress and job satisfaction, and the demand-control-support model

Australian Journal of Psychology

Volumn 58, Issue 3, 2006, Pages 130-143

  Macklin, Dale S ^a   Smith, Luke A ^a   Dollard, Maureen F ^a  

^a UNIVERSITY OF SOUTH AUSTRALIA   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33845448677     PISSN: 00049530     EISSN: 17429536     Source Type: Journal    
DOI: 10.1080/00049530600940190     Document Type: Article

References (71)

1. ABS (1998). Australian social trends 1998 (Cat. No. 4102.0). Canberra: Australian Bureau of Statistics.
2. ABS (2000). Australian social trends 2000 (Cat. No. 4102.0). Canberra: Australian Bureau of Statistics.
3. Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions, London: Sage.
4. Aungles, S. B., & Parker, S. R. (1992). Work, organisations and change: Themes and perspectives in Australia, 2nd edn. New South Wales: Allen & Unwin.
5. Banks, M. H., Clegg, C. W., Jackson, P. R., Kemp, N. J., Stafford, E. M., & Wall, T. D. (1980). The use of the General Health Questionnaire as an indicator of mental health in occupational studies. Journal of Occupational Psychology, 53, 187-194.
6. Braden, B. R., & Hyland, S. L. (1993). Cost of employee compensation in public and private sectors. Monthly Labor Review, 116, 14-22.
7. Calnan, M., Wainwright, D., & Almond, S. (2000). Job strain, effortreward imbalance and mental distress: A study of occupations in general medical practice. Work and Stress, 14, 297-311.
8. Choudry, S. (1989). Occupational level and job satisfaction: A comparative study of public and private organisations. Indian Journal of Applied Psychology, 26, 1-5.
9. Clark, A. E. (1996). Job satisfaction in Britain. British Journal of Industrial Relations, 34, 189-217.
10. Commissioner for Public Employment. (2003). Snapshot of the South Australian public sector June 2003. Adelaide: South Australian Government.
11. Cotton, S. J., Dollard, M. F., de Jonge, J., & Whetham, P. (2003). Clergy in stress. In M. F Dollard, A. H. Winefield, & H. R. Winefield (Eds.), Occupational stress in the service professions, (pp. 311-357). London: Taylor & Francis.
12. de Jonge, J., & Kompier, M. A. J. (1997). A critical examination of the demand-control-support model from a work psychological perspective. International Journal of Stress Management, 4, 235-258.
13. de Jonge, J., Dollard, M. F., Dormann, C., & Le Blanc, P. M. (2000). The job demand-control model: Specific demands, specific control, and well-defined groups. Unpublished paper. Nijmegen, The Netherlands: Department of Work and Organizational Psychology: University of Nijmegen.
14. de Jonge, J., Breukelen, G. J. P. van., Landeweerd, J. A., & Nijhuis, F. J. N. (1999). Comparing group and individual level assessments of job characteristics in testing the job demand-control model: A multilevel approach, Human Relations, 52, 95-122.
15. de Jonge, J., Mulder, M. J. G. P., & Nijhuis, F. J. N. (1999). The incorporation of different demand concepts in the job demand-control model: Effects on health care professionals. Social Science & Medicine, 48, 1149-1160.
16. Dekker, S. W. A., & Schaufeli, W. B. (1995). The effects of job insecurity on psychological health and withdrawal: A long-itudinal study. Australian Psychologist, 30, 57-63.
17. de Lange, A. H., Taris, T. W., Kompier, M. A. J., Houtman, I. L. D., & Bongers, P. M. (2003). The very best of the millennium: Longitudinal research and the Demand-Control-(Support) Model. Journal of Occupational Health Psychology, 8, 282-305.
18. DeSantis, V. S., & Durst, S. L. (1996). Comparing job satisfaction among public and private sector employees. American Review of Public Administration, 26, 327-340.
19. Dollard, M. F. (1997). Work Stress: Conceptualisations and implications for research methodology and workplace intervention. Unpublished Doctoral Dissertion. Whyalla: Work and Stress Research Group, University of South Australia.
20. Dollard, M. F., & Walsh, C. (1999). Illusory correlation: Is work stress really worse in the public sector? Journal of Occupational Health and Safety, 15, 219-231.
21. Dollard, M. F., & Winefield, A. H. (1998). A test of the demand-control/support model of work stress in correctional officers. Journal of Occupational Health Psychology, 3, 243-264.
22. Dollard, M. F., Winefield, H. R., Winefield, A. H., & de Jonge, J. (2000). Psychosocial job strain and challenge in human service workers: A test of the Demand-Control-Support Model. Journal of Occupational and Organizational Psychology, 73, 501-510.
23. Fogarty, G. J., Machin, M. A., Albion, M. J., Sutherland, L. F., Lalor, G. I., & Revitt, S. (1999). Predicting occupational strain and job satisfaction: The role of stress, coping, personality, and affectivity variables. Journal of Vocational Behaviour, 54, 429-452.
24. Freeman, R. B. (1996). Through public sector eyes: Employee attitudes toward public sector labor relations in the U.S. In D. Belman, M. Gunderson, & D. Hyatt (Eds.), Public sector employment: In a time of transition [Industrial Relations Research Series]. (pp. 59-83). Madison, WI: Industrial Relations Research Association.
25. Furnham, A., Petrides, K. V., Jackson, C. J., & Cotter, T. (2002). Do personality factors predict job satisfaction? Personality and Individual Differences, 33, 1325-1342.
26. Goldberg, D. P. (1978). Manual of the general health questionnaire. Windsor: Nfer-Nelson.
27. Hart, P. M., & Cotton, P. (2003). Conventional wisdom is often misleading: Police stress within an organisational health framework. In M. F Dollard, A. H. Winefield, & H. R. Winefield (Eds.), Occupational stress in the service professions. (pp. 103-141). London: Taylor & Francis.
28. Heslop, P., Smith, G. D., Metcalfe, C., Macleod, J., & Hart, C. (2002). Change in job satisfaction, and its association with self-reported stress, cardiovascular risk factors and mortality. Social Science and Medicine, 54, 1589-1599.
29. Johnson, J. V. (1986). The impact of workplace social support, job demands, and work control under cardiovascular disease in Sweden. Doctoral dissertion, John Hopkins University. Distributed by the Department of Psychology, University of Stockholm, Report no. 1-86.
30. Johnson, J. V. (1991). Collective control: Strategies for survival in the workplace. In J.V. Johnson & G. Johansson (Eds.), The psychosocial work environment: Work organization, democratization and health (pp. 293-304). New York: Baywood.
31. Johnson, J. V., & Hall, E. M. (1988). Job strain, workplace social support and cardiovascular disease: A cross-sectional study of a random sample of Swedish working population. American Journal of Public Health, 78, 1336-1342.
32. Judd, C. M., McClelland, G. H., & Culhane, S. E. (1995). Data analysis: Continuing issues in the everyday analysis of psychological data. Annual Review of Psychology, 46, 433-465.
33. Kalliath, T., O'Driscoll, M., & Brough, P. (2004). Confirmatory factor analysis of the General Health Questionnaire-12. Stress & Health, 20, 11-20.
34. Karasek, R., & Theorell, T. (1990). Healthy work: Stress, productivity and the reconstruction of working life. New York: Basic Books.
35. Koukoulaki, T. (2002). Stress prevention in Europe: Review of trade union activities - obstacles and future strategies. TUTB Newsletter N 19-20. pp. 4-9.
36. Landsbergis, P. A., Schnall, P. L., Deitz, D., Friedman, R., & Picketing, T. (1992). The patterning of psychological attributes and distress by 'job strain' and social support in a sample of working men. Journal of Behavioral Medicine, 15, 379-405.
37. Lau, A., Newman, A., & Broedline, L. (1980). The nature of managerial work in the public sector. Public Administration Review, 40, 513-520.
38. Lewig, K. A., & Dollard, M. F. (2001). Social construction of work stress: Australian newsprint media portrayal of stress at work, 1997-98. Work & Stress, 15, 179-190.
39. Lobban, R. K., Husted, J., & Farewell, V. T. (1998). A comparison of the effect of job demand, decision latitude, role and supervisory style on self-reported job satisfaction. Work & Stress, 12, 337-350.
40. Mansell, A., & Brough, P., (2005). A comprehensive test of the job demands-control interaction: Comparing two measures of job characteristics. Australian Journal of Psychology, 57, 103-114.
41. Martin, S., & Parker, D. (1997). The impact of privatisation. London: Routiedge.
42. Mitchell, R., & Mandryk, J. (1995). The 1995 Australian Workplace and Industrial Relations Survey (AWIRS 95): An OHS Perspective. Canberra: National Occupational Health and Safety Commission.
43. Mohanty, S., & Mishra, P. K. (1998). Occupational stress: A comparative study of the public and private sector. Social Science International, 14, 29-39.
44. Moorehead, A., Steele, M., Alexander, M., Stephen, K., & Duffin, L. (1997). Changes at work; The 1995 Australian Workplace Industrial Relations Survey. Melbourne: Longman.
45. Moos, R. H. (1994). Work Environment Scale (WES) manual. California: Consulting Psychologists Press.
46. Muhonen, T., & Torkelson, E. (2003). The demand-control-support model and health among women and men in similar occupations. Journal of Behavioural Medicine, 26, 601-613.
47. National Occupational Health and Safety Commission. (2003). Compendium of Workers' Compensation Statistics, Australia, 2000-2001. Canberra: Commonwealth of Australia.
48. Otto, R. (1980). Occupational stress among factory workers: A restricted sample of men and women in two factories. Sydney: La Trobe University.
49. Parkes, K. R. (1990). Coping, negative affectivity, and the work environment: Additive and interactive predictors of mental health. Journal of Applied Psychology, 75, 399-409.
50. Payne, R., & Morrison, D. (1999). The importance of knowing the affective meaning of job demands revisted. Work & Stress, 13, 280-288.
51. Pelfrene, E., Vlerick, P., Mak, R. P., De Smet, P., Kornitzer, M., & De Backer, G. (2001). Scale reliability and validity of the Karasek 'Job Demand-Control-Support' model in the Belstress study. Work & Stress, 15, 297-313.
52. Peterson, C. L. (1999). Stress at work: A sociological perspective. Amityville, New York: Baywood Publishing Company.
53. Pirie, M. (1988). Privatization: Theory, practice, and choice. London: Wildwood House.
54. Pugliesi, K. (1995). Work and well-being: Gender differences in the psychological consequences of employment. Journal of Health and Social Behavior, 26, 57-71.
55. Rodriguez, L, Bravo, J. M., Peiró, J., & Schaufeli, W. (2001). The Demands-Control-Support Model, locus of control and job dissatisfaction: A longitudinal study. Work & Stress, 15, 97-114.
56. Schaubroeck, J., & Fink, L. S. (1998). Facilitating and inhibiting effects of job control and social support on stress outcomes and role behavior: A contingency model. Journal of Organizational Behavior, 19, 167-195.
57. Schnall, P. L., Landsbergis, P. A., & Baker, D. (1994). Job strain and cardiovascular disease. Annual Review of Public Health, 15, 381-411.
58. Scott, P. G., & Falcone, S. (1998). Comparing public and private sector organizations: An exploratory analysis of three frameworks. American Review of Public Administration, 28, 126-146.
59. Siegrist, J. (1996). Adverse health effects of high-effbrt/low-reward conditions. Journal of Occupational Health Psychology, 1, 27-41.
60. Spector, P. E. (1987). Interactive effects of perceived control and job Stressors on affective reactions and health outcomes for clerical workers. Work and Stress, 1, 155-162.
61. Stillman, R. (1988). The American Bureaucracy. Chicago: Nelson-Hall.
62. Vermeulen, M., & Mustard, C. (2000). Gender differences in job strain, social support at work, and psychological distress. Journal of Occupational Health Psychology, 5, 428-440.
63. Wall, T. D., Jackson, P. R., Mullarkey, S., & Parker, S. K. (1996). The demands-control model of job strain: A more specific test. Journal of Occupational and Organizational Psychology, 69, 153-166.
64. Warr, P. B. (1990). Decision latitude, job demands, and employee well-being. Work and Stress, 4, 285-294.
65. Warr, P., Cook, J., & Wall, T. (1979). Scales for the measurement of some work attitudes and aspects of psychological well-being. Journal of Occupational Psychology, 52, 129-148.
66. Winefield, A. H., Gillespie, N., Stough, C., Dua., J., & Hapuararchchi, J. (2002). Occupational stress in Australian universities: A national survey 2002. Melbourne: National Tertiary Education Union.
67. Work & Stress Research Group. (2005). Work stress in Victorian police officers. Internal report. Adelaide: University of South Australia.
68. Workcover NSW. (1998). Gender differences in the occupational health and safety experiences of NSW workers (Catalogue No. 039). Gosford, NSW: Workcover Authority of NSW, Data Analysis and Research Unit.
69. Worksafe (1995). Estimates of national occupational health and safety statistics, Australia, 1993-94. Canberra: Worksafe.
70. Zadow, A., Dollard, M. F., Boyd, C., & Winefield, A. H. (forthcoming). Predicting workers compensation claims for work stress in Australian University Academics, Adelaide: Work & Stress Research Group, University of South Australia.
71. Zeffane, R. (1994). Patterns of organizational commitment and perceived management style: A comparison of public and private sector employees. Human Relations, 47, 991-1011.