메뉴 건너뛰기




Volumn 36, Issue 1, 2007, Pages 10-20

The multi-channel challenge: A dynamic capability approach

Author keywords

Analytic induction; Business to business; Case studies; Dynamic capabilities; Marketing channels; Resource based view

Indexed keywords


EID: 33751418718     PISSN: 00198501     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.indmarman.2006.06.015     Document Type: Article
Times cited : (78)

References (47)
  • 1
  • 2
    • 84896930624 scopus 로고
    • Firm resources and sustained competitive advantage
    • Barney J.B. Firm resources and sustained competitive advantage. Journal of Management 17 1 (1991) 99-120
    • (1991) Journal of Management , vol.17 , Issue.1 , pp. 99-120
    • Barney, J.B.1
  • 3
    • 0346896323 scopus 로고    scopus 로고
    • How the resource-based and the dynamic capability views of the firm inform corporate-level strategy
    • Bowman C., and Ambrosini V. How the resource-based and the dynamic capability views of the firm inform corporate-level strategy. British Journal of Management 14 (2003) 289-303
    • (2003) British Journal of Management , vol.14 , pp. 289-303
    • Bowman, C.1    Ambrosini, V.2
  • 6
    • 1442303741 scopus 로고    scopus 로고
    • The role of dynamic capabilities in e-business transformation
    • Daniel L., and Wilson H. The role of dynamic capabilities in e-business transformation. European Journal of Information Systems 12 (2003) 282-296
    • (2003) European Journal of Information Systems , vol.12 , pp. 282-296
    • Daniel, L.1    Wilson, H.2
  • 7
    • 33746194276 scopus 로고    scopus 로고
    • Towards a map of marketing information systems: An inductive study
    • Daniel E.M., Wilson H.N., and McDonald M.H.B. Towards a map of marketing information systems: An inductive study. European Journal of Marketing 37 5/6 (2003) 821-847
    • (2003) European Journal of Marketing , vol.37 , Issue.5-6 , pp. 821-847
    • Daniel, E.M.1    Wilson, H.N.2    McDonald, M.H.B.3
  • 9
    • 0013355046 scopus 로고    scopus 로고
    • Dynamic capabilities and new product development in high technology ventures: An empirical analysis of new biotechnology firms
    • Deeds D.L., DeCarolis D., and Coombs J. Dynamic capabilities and new product development in high technology ventures: An empirical analysis of new biotechnology firms. Journal of Business Venturing 15 3 (2000) 211-229
    • (2000) Journal of Business Venturing , vol.15 , Issue.3 , pp. 211-229
    • Deeds, D.L.1    DeCarolis, D.2    Coombs, J.3
  • 12
    • 0038257091 scopus 로고
    • Accelerating adaptive processes: Product innovation in the global computer industry
    • Eisenhardt K.M., and Tabrizi B.N. Accelerating adaptive processes: Product innovation in the global computer industry. Administrative Science Quarterly 40 1 (1995) 84-108
    • (1995) Administrative Science Quarterly , vol.40 , Issue.1 , pp. 84-108
    • Eisenhardt, K.M.1    Tabrizi, B.N.2
  • 15
    • 2942649403 scopus 로고    scopus 로고
    • Toward a knowledge based theory of the firm
    • Grant R.M. Toward a knowledge based theory of the firm. Strategic Management Journal 17 (1996) 109-122
    • (1996) Strategic Management Journal , vol.17 , pp. 109-122
    • Grant, R.M.1
  • 16
    • 1042263965 scopus 로고    scopus 로고
    • A knowledge accessing theory of strategic alliances
    • Grant M., and Baden-Fuller C. A knowledge accessing theory of strategic alliances. Journal of Management Studies 41 1 (2004) 61-84
    • (2004) Journal of Management Studies , vol.41 , Issue.1 , pp. 61-84
    • Grant, M.1    Baden-Fuller, C.2
  • 20
    • 0033474423 scopus 로고    scopus 로고
    • Theory and research in strategic management: Swings of a pendulum
    • Hoskisson R.E., Hitt M.A., Wan W.P., and Yiu D. Theory and research in strategic management: Swings of a pendulum. Journal of Management 25 3 (1999) 417-446
    • (1999) Journal of Management , vol.25 , Issue.3 , pp. 417-446
    • Hoskisson, R.E.1    Hitt, M.A.2    Wan, W.P.3    Yiu, D.4
  • 21
    • 84968163027 scopus 로고
    • Swimming in newstreams: Mastering innovation dilemmas
    • Kanter R.M. Swimming in newstreams: Mastering innovation dilemmas. California Management Review (1989) 45-69
    • (1989) California Management Review , pp. 45-69
    • Kanter, R.M.1
  • 22
    • 0036475896 scopus 로고    scopus 로고
    • Incumbent entry into new market niches: The role of experience and managerial choice in the creation of dynamic capabilities
    • King A.A., and Tucci C.L. Incumbent entry into new market niches: The role of experience and managerial choice in the creation of dynamic capabilities. Management Science 48 2 (2002) 171-186
    • (2002) Management Science , vol.48 , Issue.2 , pp. 171-186
    • King, A.A.1    Tucci, C.L.2
  • 23
    • 1442324927 scopus 로고    scopus 로고
    • Developing innovation capability in organisations: A dynamic capabilities approach
    • Lawson B., and Samson D. Developing innovation capability in organisations: A dynamic capabilities approach. International Journal of Innovation Management 5 3 (2001) 377-400
    • (2001) International Journal of Innovation Management , vol.5 , Issue.3 , pp. 377-400
    • Lawson, B.1    Samson, D.2
  • 24
    • 0001234442 scopus 로고    scopus 로고
    • Dynamic capabilities in international expansion
    • Luo Y. Dynamic capabilities in international expansion. Journal of World Business 35 4 (2000) 355-378
    • (2000) Journal of World Business , vol.35 , Issue.4 , pp. 355-378
    • Luo, Y.1
  • 25
    • 1642603008 scopus 로고    scopus 로고
    • Evolution or revolution? Dynamic capabilities in a knowledge dependent firm
    • Macpherson A., Jones O., and Zang M. Evolution or revolution? Dynamic capabilities in a knowledge dependent firm. R & D Management 34 2 (2004) 161-177
    • (2004) R & D Management , vol.34 , Issue.2 , pp. 161-177
    • Macpherson, A.1    Jones, O.2    Zang, M.3
  • 26
    • 2342586183 scopus 로고    scopus 로고
    • Building dynamic capabilities in new product development through intertemporal integration
    • Marsh S.J., and Stock G.N. Building dynamic capabilities in new product development through intertemporal integration. Journal of Product Innovation Management 20 (2003) 136-148
    • (2003) Journal of Product Innovation Management , vol.20 , pp. 136-148
    • Marsh, S.J.1    Stock, G.N.2
  • 28
    • 0000150757 scopus 로고
    • Patterns of Strategy Formation
    • Mintzberg H. Patterns of Strategy Formation. Management Science 24 (1978) 934-948
    • (1978) Management Science , vol.24 , pp. 934-948
    • Mintzberg, H.1
  • 30
    • 19644364688 scopus 로고    scopus 로고
    • New firm formation: A dynamic capability perspective
    • Newbert S. New firm formation: A dynamic capability perspective. Journal of Small Business Management 43 1 (2005) 55-77
    • (2005) Journal of Small Business Management , vol.43 , Issue.1 , pp. 55-77
    • Newbert, S.1
  • 32
    • 4243180305 scopus 로고    scopus 로고
    • The role of multi-channel integration in customer relationship management
    • Payne A., and Frow P. The role of multi-channel integration in customer relationship management. Industrial Marketing Management 33 6 (2004) 527-538
    • (2004) Industrial Marketing Management , vol.33 , Issue.6 , pp. 527-538
    • Payne, A.1    Frow, P.2
  • 33
    • 84989103663 scopus 로고
    • Knowledge, integration and the locus of learning: An empirical analysis of process development
    • Pisano G.P. Knowledge, integration and the locus of learning: An empirical analysis of process development. Strategic Management Journal 15 (1994) 85-100
    • (1994) Strategic Management Journal , vol.15 , pp. 85-100
    • Pisano, G.P.1
  • 36
    • 0345014259 scopus 로고    scopus 로고
    • E-loyalty: Your secret weapon on the web
    • Reichheld F., and Schefter P. E-loyalty: Your secret weapon on the web. Harvard Business Review (2000, July-August) 105-113
    • (2000) Harvard Business Review , pp. 105-113
    • Reichheld, F.1    Schefter, P.2
  • 37
    • 0035528636 scopus 로고    scopus 로고
    • Continuous morphing: Competing through dynamic capabilities, form and function
    • Rindova V.P., and Kotha S. Continuous morphing: Competing through dynamic capabilities, form and function. Academy of Management Journal 44 6 (2001) 1263-1280
    • (2001) Academy of Management Journal , vol.44 , Issue.6 , pp. 1263-1280
    • Rindova, V.P.1    Kotha, S.2
  • 38
    • 4344578146 scopus 로고    scopus 로고
    • Information technology as a facilitator for enhancing dynamic capabilities through knowledge management
    • Sher P.J., and Lee V.C. Information technology as a facilitator for enhancing dynamic capabilities through knowledge management. Information and Management 41 8 (2004) 933-946
    • (2004) Information and Management , vol.41 , Issue.8 , pp. 933-946
    • Sher, P.J.1    Lee, V.C.2
  • 40
    • 19844375983 scopus 로고    scopus 로고
    • Multichannel customer management: The benefits and challenges
    • Stone M., Hobbs M., and Khaleeli M. Multichannel customer management: The benefits and challenges. Journal of Database Marketing 10 1 (2002) 39-52
    • (2002) Journal of Database Marketing , vol.10 , Issue.1 , pp. 39-52
    • Stone, M.1    Hobbs, M.2    Khaleeli, M.3
  • 43
    • 84989133012 scopus 로고
    • A resource based view of the firm
    • Wernerfelt B. A resource based view of the firm. Strategic Management Journal 5 2 (1984) 171-180
    • (1984) Strategic Management Journal , vol.5 , Issue.2 , pp. 171-180
    • Wernerfelt, B.1
  • 44
    • 0036015966 scopus 로고    scopus 로고
    • NEBIC: A dynamic capabilities theory for assessing net-enablement
    • Wheeler B. NEBIC: A dynamic capabilities theory for assessing net-enablement. Information Systems Research 13 2 (2002) 125-146
    • (2002) Information Systems Research , vol.13 , Issue.2 , pp. 125-146
    • Wheeler, B.1
  • 45
    • 1442349344 scopus 로고    scopus 로고
    • Factors for success in customer relationship management (CRM) systems
    • Wilson H., Daniel E.M., and McDonald M.H.B. Factors for success in customer relationship management (CRM) systems. Journal of Marketing Management 18 1-2 (2002) 193-220
    • (2002) Journal of Marketing Management , vol.18 , Issue.1-2 , pp. 193-220
    • Wilson, H.1    Daniel, E.M.2    McDonald, M.H.B.3
  • 46
    • 0004134082 scopus 로고
    • Holt, Rinehart and Winston, New York Reprinted 1968, Octagon, New York
    • Znaniecki F. The method of sociology (1934), Holt, Rinehart and Winston, New York Reprinted 1968, Octagon, New York
    • (1934) The method of sociology
    • Znaniecki, F.1
  • 47
    • 0006578055 scopus 로고    scopus 로고
    • From organisational routines to dynamic capabilities
    • University of Pennsylvania, Philadelphia
    • Zollo M., and Winter S. From organisational routines to dynamic capabilities. Working Paper WP 99-07 (1999), University of Pennsylvania, Philadelphia
    • (1999) Working Paper WP 99-07
    • Zollo, M.1    Winter, S.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.