Attracting and retaining food servers: How internal service quality moderates occupational stigma

International Journal of Hospitality Management

Volumn 26, Issue 1, 2007, Pages 4-19

  Wildes, Vivienne J ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

Employee retention; Employee turnover; Internal service quality; Occupational stereotype

Indexed keywords

EID: 33751304968     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2005.08.003     Document Type: Article

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