Internal service quality: Marketing strategies can help to reduce employee turnover for food servers

International Journal of Hospitality and Tourism Administration

Volumn 6, Issue 2, 2005, Pages 1-27

  Wildes, Vivienne J ^a   Parks, Sara C ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

Employee retention; Employee turnover; Internal service quality

Indexed keywords

EID: 85014071337     PISSN: 15256480     EISSN: 15286499     Source Type: Journal    
DOI: 10.1300/J149v06n02_01     Document Type: Article

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