Moving back to campus: Creating a local virtual reference service

Internet Reference Services Quarterly

Volumn 11, Issue 3, 2006, Pages 1-17

  King, Valery ^a   Nichols, Jane ^a   Padilla, Greg ^b  

^a OREGON STATE UNIVERSITY   (United States)

^b EBSCO Information Services   (United States)

Author keywords

AnswerLand; Chat reference; Digital reference; L Net; L Net OSU; Oregon State University; Virtual reference

Indexed keywords

EID: 33750420921     PISSN: 10875301     EISSN: 15404749     Source Type: Journal    
DOI: 10.1300/J136v11n03_01     Document Type: Review

References (14)

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2. Coffman, Steve, and Linda Arrett. 2004. "To Chat or Not to Chat-Taking Another Look at Virtual Reference, Part 2." Searcher, 12(8): 49-56. http://www.infotoday. com/searcher/sep04/arret_coffman.shtml.
3. Connor, Elizabeth. 2002. "Real-Time Reference: The Use of Chat Technology to Improve Point of Need Assistance." Medical Reference Services Quarterly, 21(4): 1-14.
4. Dawson, Emily, Valery King and Jenny Takeda. 2005. "L-Net Services Team Report." July 21; posted August 18, http://www.oregonlibraries.net/ staff/docs/services_ team_report_200507.pdf.
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8. Matheson, Scott. 2004. "Library LAWLINE: Collaborative Virtual Reference in a Special Library Consortium." The Reference Librarian, 85: 101-114.
9. Munro, Karen, and Annie Zeidman-Karpinski. 2003. "A Hitchhiker's Guide to Chat." OLA Quarterly, 9(2): 2-6.
10. Porter, Susan. 2003. "Chat: From the Desk of a Subject Librarian." Reference Services Review, 31(1): 57-67.
11. Radford, Marie L., and M. Kathleen Kern. 2005. "CSI Cyberspace: A Multiple Case Study Investigation of the Untimely Demise of Seven Virtual Reference Services." Presented at New Reference Research: 11th Annual Reference Research Forum, American Library Association, Chicago, June 25, 2005.
12. Tucker-Raymond, Caleb. 2004. "What's Next for Statewide Digital Reference." OLA Quarterly, 9(4): 12-13.
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14. Vondracek, Ruth. 2006. "Balancing Statewide and Local Digital Reference Service." Published simultaneously in The Reference Librarian, 46(95/96), and: Assessing Reference and User Services in a Digital Age, The Haworth Press, Inc., 2006. [In Press].