Information systems success in the context of different corporate cultural types: An empirical investigation

Journal of Management Information Systems

Volumn 23, Issue 2, 2006, Pages 267-294

  Bradley, Randy V ^a   Pridmore, Jeannie L ^b   Byrd, Terry Anthony ^c  

^a UNIVERSITY OF TENNESSEE   (United States)

^b AUBURN UNIVERSITY   (United States)

^c AUBURN UNIVERSITY   (United States)

Author keywords

Corporate culture; Impact of information systems use; Information systems success; Information technology plan quality

Indexed keywords

COMPUTER SIMULATION; ENTERPRISE RESOURCE PLANNING; INFORMATION TECHNOLOGY; INFORMATION USE; STRATEGIC PLANNING;

CORPORATE CULTURAL TYPES; DELONE MODEL; ENTREPRENEURIAL CORPORATE CULTURE; MCLEAN MODEL;

MANAGEMENT INFORMATION SYSTEMS;

EID: 33750374672     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.2753/MIS0742-1222230211     Document Type: Article

References (81)

1. Allaire, Y., and Firsirotu, M.E. Theories of organizational culture. Organization Studies, 5, 3 (1984), 193-226.
2. Bailey, J.E., and Pearson, S.W. Development of a tool for measuring and analyzing computer user satisfaction. Management Science, 29, 5 (1983), 530-545.
3. Banker, R.D.; Kauffman, R.J.; and Morey, R.C. Measuring gains in operational efficiency from information technology: A study of the Positran deployment at Hardee's Inc. Journal of Management Information Systems, 7, 2 (Fall 1990), 29-54.
4. Barua, A.; Kriebel, C.H.; and Mukhopadhyay, T. Information technologies and business value: An analytic and empirical investigation. Information Systems Research, 6, 1 (1995), 3-23.
5. Brandyberry, A.; Rai, A.; and White, G.P. Intermediate performance impacts of advanced manufacturing technology systems: An empirical investigation. Decision Sciences, 30, 4 (1999), 993-1020.
6. Brown, G.; Fisher, M.; Stoll, N.; Beeksma, D.; Black, M.; Taylor, R.; Yon, C.S.; Williams, A.J.; Bryant, W.; and Jansen, B.J. Using the lessons of Y2K to improve information systems architecture. Communications of the ACM, 43, 10 (2000), 90-97.
7. Brynjolfsson, E., and Hitt, L. Paradox lost? Firm-level evidence on the returns to information systems spending. Management Science, 42, 4 (1996), 541-558.
8. Byrd, T.A., and Turner, D.E. Measuring the flexibility of information technology infrastructure: Exploratory analysis of a construct. Journal of Management Information Systems, 17, 1 (Summer 2000), 167-208.
9. Byrne, B.M. Structural Equation Modeling with AMOS: Basic Concepts, Applications, and Programming. Mahwah, NJ: Lawrence Erlbaum, 2001.
10. Cameron, K.S., and Freeman, S.J. Cultural congruence, strength, and type: Relationships to effectiveness. Research in Organizational Change and Development, 5 (1991), 115-142.
11. Chan, D. Detection of differential item functioning on the Kirton adaption-innovation inventory using multiple-group mean and covariance structure analyses. Multivariate Behavioral Research, 35, 2 (2000), 169-199.
12. Chan, Y.E. Why haven't we mastered alignment? The importance of the informal organization structure. MIS Quarterly Executive, 1, 2 (2002), 97-112.
13. Chan, Y.E.; Huff, S.L.; Copeland, D.G.; and Barclay, D.W. Business strategic orientation, information systems strategic orientation and strategic alignment. Information Systems Research, 8, 2 (1997), 125-150.
14. Chin, W.W. Issues and opinion on structural equation modeling. MIS Quarterly, 22, 1 (March 1998), 7-16.
15. Chin, W.W. The partial least squares approach to structural equation modeling. In G.A. Marcoulides (ed.), Modern Methods for Business Research. London: Lawrence Erlbaum, 1998, pp. 295-336.
16. Chin, W.W. Frequently asked questions - Partial least squares & PLS-Graph. Bauer College of Business at the University of Houston, TX, 2000 (available at http://disc-nt.cba.uh.edu/chin/plsfaq.htm).
17. Cooper, R.B., and Zmud, R.W. Information technology implementation research: A technological diffusion approach. Management Science, 36, 2 (1990), 123-139.
18. Davis, S.M. Managing Corporate Culture. Cambridge: Ballinger, 1984.
19. DeLone, W.H., and McLean, E.R. Information systems success: The quest for the dependent variable. Information Systems Research, 3, 1 (1992), 60-95.
20. DeLone, W.H., and McLean, E.R. The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19, 4 (Spring 2003), 9-30.
21. Denison, D.R. What is the difference between organizational culture and organizational climate? A native's point of view on a decade of paradigm wars. Academy of Management Review, 21, 3 (1996), 619-654.
22. Dickson, G.W.; Wells, E.R.; and Wilkes, R.B. Toward a derived set of measures for assessing IS organizations. In G.B. Davis (ed.), Information Systems Assessment: Issues and Challenges. Amsterdam: Elsevier Science, 1988, pp. 129-147.
23. Doll, W.J. Avenues for top management involvement in successful MIS development. MIS Quarterly, 12, 2 (1985), 17-35.
24. Earl, M.J. Experiences in strategic information systems planning. MIS Quarterly, 17, 1 (1993), 1-25.
25. Eisenhardt, K.M., and Schoonhoven, C.B. Resource-based view of strategic alliance formation: Strategic and social effects in entrepreneurial firms. Organization Science, 7, 2 (1996), 136-150.
26. Garg, V.K.; Walters, B.A.; and Priem, R.L. Chief executive scanning emphases, environmental dynamism, and manufacturing firm performance. Strategic Management Journal, 24, 8 (2003), 725-744.
27. Goodhue, D.L.; Quillard, J.A.; and Rockart, J.F. Managing the data resource: A contingency perspective. MIS Quarterly, 12, 3 (1988), 11-34.
28. Goodhue, D.L.; Kirsch, L.J.; Quillard, J.A.; and Wybo, M.D. Strategic data planning: Lessons from the field. MIS Quarterly, 16, 1 (1992), 11-34.
29. Grace, J.B., and Pugesek, B.H. On the use of path analysis and related procedures for the investigation of ecological problems. American Naturalist, 152, 1 (1998), 151-159.
30. Hackathorn, R.D., and Karimi, J. A framework for comparing information engineering methods. MIS Quarterly, 12, 2 (1988), 202-220.
31. Hair, J.F., Jr.; Anderson, R.E.; Tatham, R.L.; and Black, W.C. Multivariate Data Analysis, 5th ed. Englewood Cliffs, NJ: Prentice Hall, 1998.
32. Hamilton, S., and Chervancy, N.L. Evaluating information system effectiveness - Part 1: Comparing evaluation approaches. MIS Quarterly, 5, 3 (1981), 55-69.
33. Hamilton, S., and Chervancy, N.L. Evaluating information system effectiveness - Part 2: Comparing evaluator viewpoints. MIS Quarterly, 5, 4 (1981), 79-86.
34. Henderson, J.C., and Sifonis, J.G. The value of strategic IS planning: Understanding consistency, validity, and IS markets. MIS Quarterly, 12, 2 (1988), 186-200.
35. Henderson, J.C., and Venkatraman, N. Strategic alignment: A model for organisational transformation via information technology. In T.J. Allen and M.S. Scott Morton (eds.), Information Technology and the Corporation of the 1990s: Research Studies. Oxford: Oxford University Press, 1995, pp. 202-220.
36. Hoffman, N., and Klepper, R. Assimilating new technologies: The role of organizational culture. Information Systems Management, 17, 3 (2000), 36-42.
37. Jarvis, C.B.; Mackenzie, S.B.; and Podsakoff, P.M. A critical review of construct indicators and measurement model misspecification in marketing and consumer research. Journal of Consumer Research, 30, 2 (Fall 2003), 199-218.
38. Jung, S. The effects of organizational culture on conflict resolution in marketing. Journal of American Academy of Business, 3, 1-2, (2003), 242-246.
39. Kampas, P.J. Shifting cultural gears in technology-driven industries. Sloan Management Review, 44, 2 (2003), 41-48.
40. Katz, A.I. Measuring technology's business value. Information Systems Management, 10, 1 (1993), 33-39.
41. Kim, Y.G., and Everest, G.C. Building an IS architecture. Information & Management, 26, 1 (1994), 1-11.
42. Lavee, Y., and Ben-Ari, A. Daily stresses and uplifts during times of political tension: Jews and Arabs in Israel. American Journal of Orthopsychiatry, 73, 1 (2003), 65-73.
43. Lederer, A.L., and Sethi, V. The implementation of strategic information systems planning methodologies. MIS Quarterly, 12, 3 (1988), 445-461.
44. Lederer, A.L., and Sethi, V. Key prescriptions for strategic information systems planning. Journal of Management Information Systems, 13, 1 (Summer 1996), 35-62.
45. Lewis, B.R.; Snyder, C.A.; and Rainer, R.K., Jr. An empirical assessment of the information resource management construct. Journal of Management Information Systems, 12, 1 (Summer 1995), 199-223.
46. Liu, S. Business environment scanner for senior managers: Towards active executive support with intelligent agents. In R.H. Sprague Jr. (ed.), Proceedings of the Thirty-First Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society Press, 1998, pp. 18-27.
47. Martin, J. Strategic Data-Planning Methodologies. Englewood Cliffs, NJ: Prentice Hall, 1982.
48. Miles, R.E., and Snow, C.C. Fit, Failure, and the Hall of Fame: How Companies Succeed or Fail. New York: Free Press, 1994.
49. Miller, J. Measuring and aligning information systems with the organization. Information & Management, 25, 4 (1993), 217-228.
50. Miller, J., and Doyle, B.A. Measuring the effectiveness of computer-based information systems in the financial services sector. MIS Quarterly, 11, 1 (1987), 106-124.
51. Nunnally, J.C., and Bernstein, I.H. Psychometric Theory, 3d ed. New York: McGraw-Hill, 1994.
52. Quinn, R.E., and Spreitzer, G.M. The psychometrics of the competing values culture instrument and an analysis of the impact of organizational culture on the quality of life. Research in Organizational Change and Development, 5 (1991), 115-142.
53. Raghunathan, B., and Raghunathan, T.S. Adaptation of a planning system success model to information systems planning. Information Systems Research, 5, 3 (1994), 326-340.
54. Raghunathan, S. Impact of information quality and decision-maker quality and decision quality: A theoretical model and simulation analysis. Decision Support Systems, 26, 4 (1999), 275-286.
55. Rai, A., and Bajwa, D.S. An empirical investigation into factors relating to the adoption of executive information systems: An analysis of EIS for collaboration and decision support. Decision Sciences, 28, 4 (1997), 939-1074.
56. Rai, A.; Lang, S.S.; and Welker, R.B. Assessing the validity of IS success models: An empirical test and theoretical analysis. Information Systems Research, 13, 1 (2002), 50-69.
57. Rai, A.; Patnayakuni, R.; and Patnayakuni, N. Refocusing where and how IT value is realized: An empirical investigation. Omega: International Journal of Management Science, 24, 4 (1996), 399-412.
58. Rai, A.; Patnayakuni, R.; and Patnayakuni, N. Technology investment and business performance. Communications of the ACM, 40, 7 (1997), 89-97.
59. Ross, J. Creating a strategic IT architecture competence: Learning in stages. MIS Quarterly Executive, 2, 1 (2003), 31-43.
60. Russell, R.D. How organisational culture can help to institutionalise the spirit of innovation in entrepreneurial ventures. Journal of Organizational Change Management 2, 3 (1989), 7-15.
61. Sabherwal, R. The relationship between information system planning sophistication and information system success: An empirical assessment. Decision Sciences, 30, 1 (1999), 137-167.
62. Sabherwal, R., and Chan, Y.E. Alignment between business and IS strategies: A study of prospectors, analyzers, and defenders. Information Systems Research, 12, 1 (2001), 11-33.
63. Sambamurthy, V., and Zmud, R.W. Managing IT for Success: The Empowering Business Partnership. Morristown, NJ: Financial Executives Research Foundation, 1992.
64. Saunders, C.S., and Jones, J.W. Measuring performance of the information systems function. Journal of Management Information Systems, 8, 4 (Spring 1992), 63-82.
65. Seddon, P.B. A respecification and extension of the DeLone and McLean model of IS success. Information Systems Research, 8, 3 (1997), 240-253.
66. Seddon, P.B., and Kiew, M.-Y. A partial test and development of the DeLone and McLean model of IS success. In J.I. DeGross, S.L. Huff, and M.C. Munro (eds.), Proceedings of the Fifteenth International Conference on Information Systems. New York: ACM Press, 1994, pp. 99-110.
67. Segars, A.H., and Grover, V. Strategic information systems planning success: An investigation of the construct and its measurement. MIS Quarterly, 22, 2 (1998), 139-163.
68. Slevin, D.P.; Stieman, P.A.; and Boone, L.W. Critical success factors analysis for information systems performance measurement and enhancement. Information & Management, 21, 3 (1991), 161-174.
69. Smith, F.A.; Brown, J.H.; and Valone, T.J. Path analysis: A critical evaluation using long-term experimental data. American Naturalist, 149, 1 (1997), 29-42.
70. Steenkamp, J.-B.E.M., and Baumgartner, H. Assessing measurement invariance in cross-national consumer research. Journal of Consumer Research, 25, 1 (1998), 78-90.
71. Szewczak, E.J. Evaluating the impacts of information technology in organizational systems. In M. Khosrowpour (ed.), Management Impacts of Information Technology: Perspectives on Organizational Change and Growth. Harrisburg, PA: Idea Group, 1991, pp. 25-47.
72. Tidd, J.; Bessant, J.; and Pavitt, K. Managing Innovation: Integrating Technological, Market and Organizational Change, 3d ed. London: John Wiley and Sons, 2005.
73. Vandenberg, R.J. Toward a further understanding of and improvement in measurement invariance methods and procedures. Organizational Research Methods, 5, 2 (2002), 139-158.
74. Vandenberg, R.J., and Lance, C.E. A review and synthesis of the measurement invariance literature: Suggestions, practices, and recommendations for organizational research. Organizational Research Methods, 3, 1 (2000), 4-69.
75. Veliyath, R., and Shortell, S.M. Strategic orientation, strategic planning systems characteristics and performance. Journal of Management Studies, 30, 3 (1993), 359-381.
76. Weill, P. The relationship between investment in information technology and firm performance: A study of the valve manufacturing sector. Information Systems Research, 3, 4 (1992), 307-333.
77. Wilson, D. Assessing the impact of information technology on organizational performance. In R. Banker, R. Kauffman, and M.A. Mahmood (eds.), Strategic Information Technology Management. Harrisburg, PA: Idea Group, 1993, pp. 471-514.
78. Woodward, J. Industrial Organization: Theory and Practice. London: Oxford University Press, 1965.
79. Zahra, S.A., and Pearce, J.A., II. Research evidence on the Miles-Snow typology. Journal of Management, 16, 4 (1990), 751-768.
80. Zammuto, R.F., and O'Connor, E.J. Gaining advanced manufacturing technologies' benefits: The role of organization design and culture. Academy of Management Review, 17, 4 (1992), 701-728.
81. Zmud, R.W. An empirical investigation of the dimensionality of the concept of information. Decision Sciences, 9, 2 (1978), 187-195.