Enhancing knowledge-based service quality: A knowledge management perspective

Service Industries Journal

Volumn 26, Issue 7, 2006, Pages 787-800

  Su, Hwan Yann ^a   Lin, Yichen ^b  

^a NATIONAL UNIVERSITY OF KAOHSIUNG   (Taiwan)

^b NATIONAL UNIVERSITY OF TAINAN   (Taiwan)

Author keywords

[No Author keywords available]

Indexed keywords

MANAGEMENT PRACTICE; PLANNING METHOD; SERVICE PROVISION; SERVICE SECTOR;

EID: 33750116172     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060600898328     Document Type: Article

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