메뉴 건너뛰기




Volumn 7, Issue 3, 2004, Pages 371-390

A conceptual model of labour turnover and retention

Author keywords

Commitment; Job satisfaction; Labour turnover; Retention

Indexed keywords


EID: 33749675338     PISSN: 13678868     EISSN: 14698374     Source Type: Journal    
DOI: 10.1080/1367886042000201967     Document Type: Review
Times cited : (59)

References (128)
  • 1
    • 0002732644 scopus 로고    scopus 로고
    • Costing turnover: Implications of work/family conflict at management level
    • Abbott, J, De Cieri, H, and Iverson, RD. 1998. Costing turnover:implications of work/family conflict at management level. Asia Pacific Journal of Human Resources, 36 (1):25–44.
    • (1998) Asia Pacific Journal of Human Resources , vol.36 , Issue.1 , pp. 25-44
    • Abbott, J.1    De Cieri, H.2    Iverson, R.D.3
  • 2
    • 0001052031 scopus 로고
    • Examination of avoidable and unavoidable turnover
    • Abelson, M. 1987. Examination of avoidable and unavoidable turnover. Journal of Applied Psychology, 77 (3):382–86.
    • (1987) Journal of Applied Psychology , vol.77 , Issue.3 , pp. 382-386
    • Abelson, M.1
  • 3
    • 85024599022 scopus 로고    scopus 로고
    • G. R. Ferris and M. R. Buckley (eds) Human Resources Management: Perspectives, Context, Functions and Outcomes, 3rd edn, Englewood Cliffs, NJ: Prentice Hall
    • Abelson M, 1996 Turnover cultures and the turnover audit in G. R. Ferris and M. R. Buckley (eds) Human Resources Management:Perspectives, Context, Functions and Outcomes, 3rd edn, Englewood Cliffs, NJ:Prentice Hall pp. 526–35
    • (1996) Turnover cultures and the turnover audit , pp. 526-535
    • Abelson, M.1
  • 4
    • 0021416336 scopus 로고
    • Optimal and dysfunctional turnover: Towards an organizational level model
    • Abelson, M, and Baysinger, B. 1984. Optimal and dysfunctional turnover:towards an organizational level model. Academy of Management Review, 9 (2):331–41.
    • (1984) Academy of Management Review , vol.9 , Issue.2 , pp. 331-341
    • Abelson, M.1    Baysinger, B.2
  • 8
    • 0001895916 scopus 로고
    • Quits in manufacturing: A study of their causes
    • Armknecht, PA, and Early, JF. 1972. Quits in manufacturing:a study of their causes. Monthly Labor Review, 11:31–7.
    • (1972) Monthly Labor Review , vol.11 , pp. 31-37
    • Armknecht, P.A.1    Early, J.F.2
  • 9
    • 24144479750 scopus 로고
    • A multivariate analysis of the determinants of job turnover
    • Arnold, HJ, and Feldman, DC. 1982. A multivariate analysis of the determinants of job turnover. Journal of Applied Psychology, 67:350–60.
    • (1982) Journal of Applied Psychology , vol.67 , pp. 350-360
    • Arnold, H.J.1    Feldman, D.C.2
  • 10
    • 1842741826 scopus 로고
    • Effects of human resource systems on manufacturing performance and turnover
    • Arthur, JB. 1994. Effects of human resource systems on manufacturing performance and turnover. Academy of Management Journal, 37 (3):670–87.
    • (1994) Academy of Management Journal , vol.37 , Issue.3 , pp. 670-687
    • Arthur, J.B.1
  • 11
    • 84987041377 scopus 로고
    • The prediction of turnover using Herzberg's job satisfaction technique
    • Atkinson, TJ, and Lefferts, EA. 1972. The prediction of turnover using Herzberg's job satisfaction technique. Personnel Psychology, 25:53–64.
    • (1972) Personnel Psychology , vol.25 , pp. 53-64
    • Atkinson, T.J.1    Lefferts, E.A.2
  • 15
    • 0038867317 scopus 로고    scopus 로고
    • Ignoring commitment is costly: New approaches establish the missing link between commitment and performance
    • Benkhoff, B. 1997. Ignoring commitment is costly:new approaches establish the missing link between commitment and performance. Human Relations, 50 (5):701–26.
    • (1997) Human Relations , vol.50 , Issue.5 , pp. 701-726
    • Benkhoff, B.1
  • 16
    • 84964116962 scopus 로고
    • A unified model of turnover from organizations
    • Bluedorn, AC. 1982. A unified model of turnover from organizations. Human Relations, 35:135–53.
    • (1982) Human Relations , vol.35 , pp. 135-153
    • Bluedorn, A.C.1
  • 17
    • 0001998740 scopus 로고    scopus 로고
    • On the front lines: Stress, conflict, and the customer service provider
    • Boles, JS, and Babin, BJ. 1996. On the front lines:stress, conflict, and the customer service provider. Journal of Business Research, 37 (1):41–50.
    • (1996) Journal of Business Research , vol.37 , Issue.1 , pp. 41-50
    • Boles, J.S.1    Babin, B.J.2
  • 18
    • 0030906421 scopus 로고    scopus 로고
    • Organizational citizenship behavior among hospital employees: A multidimensional analysis involving job satisfaction and organizational commitment
    • Bolon, D. 1997. Organizational citizenship behavior among hospital employees:a multidimensional analysis involving job satisfaction and organizational commitment. Hospital & Health Services Administration, 42 (2):221–41.
    • (1997) Hospital & Health Services Administration , vol.42 , Issue.2 , pp. 221-241
    • Bolon, D.1
  • 19
    • 58149438724 scopus 로고
    • Employee attitudes and employee performance
    • Brayfield, AH, and Crockett, WH. 1955. Employee attitudes and employee performance. Psychological Bulletin, 52:396–424.
    • (1955) Psychological Bulletin , vol.52 , pp. 396-424
    • Brayfield, A.H.1    Crockett, W.H.2
  • 20
    • 0001446175 scopus 로고
    • Meaning and measurement of turnover: Comparison of alternative measures and recommendations for research
    • Campion, MA. 1991. Meaning and measurement of turnover:comparison of alternative measures and recommendations for research. Journal of Applied Psychology, 76 (2):199–212.
    • (1991) Journal of Applied Psychology , vol.76 , Issue.2 , pp. 199-212
    • Campion, M.A.1
  • 22
    • 0001962332 scopus 로고
    • A framework for understanding differences in labour turnover and human capital investment
    • Chang, C, and Wang, Y. 1995. A framework for understanding differences in labour turnover and human capital investment. Journal of Economic Behaviour and Organization, 28:91–105.
    • (1995) Journal of Economic Behaviour and Organization , vol.28 , pp. 91-105
    • Chang, C.1    Wang, Y.2
  • 23
    • 84936824321 scopus 로고
    • Matching people and organizations: Selection and socialization in public accounting firms
    • Chatman, J. 1991. Matching people and organizations:selection and socialization in public accounting firms. Administrative Science Quarterly, 36:459–84.
    • (1991) Administrative Science Quarterly , vol.36 , pp. 459-484
    • Chatman, J.1
  • 24
    • 84973833406 scopus 로고
    • An examination of the relationships between work commitment and nonwork domains
    • Cohen, A. 1995. An examination of the relationships between work commitment and nonwork domains. Human Relations, 48 (3):239–63.
    • (1995) Human Relations , vol.48 , Issue.3 , pp. 239-263
    • Cohen, A.1
  • 26
    • 0002409749 scopus 로고
    • Employee turnover: A meta-analysis and review with implications for research
    • Cotton, JL, and Tuttle, JM. 1986. Employee turnover:a meta-analysis and review with implications for research. Academy of Management Review, 11:55–70.
    • (1986) Academy of Management Review , vol.11 , pp. 55-70
    • Cotton, J.L.1    Tuttle, J.M.2
  • 28
    • 84973833440 scopus 로고
    • Paths to turnover: A re-analysis and review of existing data on the Mobley, Horner and Hollingsworth turnover model
    • Dalessio, A, Silverman, WH, and Schuck, JR. 1986. Paths to turnover:a re-analysis and review of existing data on the Mobley, Horner and Hollingsworth turnover model. Human Relations, 39:245–64.
    • (1986) Human Relations , vol.39 , pp. 245-264
    • Dalessio, A.1    Silverman, W.H.2    Schuck, J.R.3
  • 29
    • 0001792216 scopus 로고    scopus 로고
    • How to earn your employees' commitment
    • Dessler, G. 1999. How to earn your employees' commitment. Academy of Management Executive, 13 (2):58–67.
    • (1999) Academy of Management Executive , vol.13 , Issue.2 , pp. 58-67
    • Dessler, G.1
  • 30
    • 0001928949 scopus 로고
    • The role of performance in the turnover process
    • Dreher, GF. 1982. The role of performance in the turnover process. Academy of Management Journal, 25:137–47.
    • (1982) Academy of Management Journal , vol.25 , pp. 137-147
    • Dreher, G.F.1
  • 31
    • 0033249339 scopus 로고    scopus 로고
    • Motivational bases of affective organizational commitment: A partial test of an integrative theoretical model
    • Eby, L, Freeman, D, Rush, M, and Lance, C. 1999. Motivational bases of affective organizational commitment:a partial test of an integrative theoretical model. Journal of Occupational and Organizational Psychology, 72 (4):463
    • (1999) Journal of Occupational and Organizational Psychology , vol.72 , Issue.4 , pp. 463
    • Eby, L.1    Freeman, D.2    Rush, M.3    Lance, C.4
  • 33
    • 0001313519 scopus 로고
    • The influence of general perceptions of the training environment on pre-training motivation and perceived training transfer
    • Facteau, JD, Dobbins, GH, Russell, JEA, Ladd, RT, and Kudisch, JD. 1995. The influence of general perceptions of the training environment on pre-training motivation and perceived training transfer. Journal of Management, 21 (1):1–25.
    • (1995) Journal of Management , vol.21 , Issue.1 , pp. 1-25
    • Facteau, J.D.1    Dobbins, G.H.2    Russell, J.E.A.3    Ladd, R.T.4    Kudisch, J.D.5
  • 34
    • 0034195851 scopus 로고    scopus 로고
    • The impact of person and organizational values on organizational commitment
    • Finegan, JE. 2000. The impact of person and organizational values on organizational commitment. Journal of Occupational and Organizational Psychology, 73 (2):149
    • (2000) Journal of Occupational and Organizational Psychology , vol.73 , Issue.2 , pp. 149
    • Finegan, J.E.1
  • 35
    • 33846119846 scopus 로고
    • The implications of the economic theory of human capital for personnel management
    • Flamholtz, EG, and Lacey, J. 1981. The implications of the economic theory of human capital for personnel management. Personnel Review, 10 (1):30–40.
    • (1981) Personnel Review , vol.10 , Issue.1 , pp. 30-40
    • Flamholtz, E.G.1    Lacey, J.2
  • 36
    • 0000446179 scopus 로고
    • Voluntary turnover and alternative job opportunities
    • Gerhart, B. 1990. Voluntary turnover and alternative job opportunities. Journal of Applied Psychology, 75:467–76.
    • (1990) Journal of Applied Psychology , vol.75 , pp. 467-476
    • Gerhart, B.1
  • 37
    • 0032382240 scopus 로고    scopus 로고
    • Family responsive policies and employee retention following childbirth
    • Glass, JI, and Riley, L. 1998. Family responsive policies and employee retention following childbirth. Social Forces, 76 (4):1401–35.
    • (1998) Social Forces , vol.76 , Issue.4 , pp. 1401-1435
    • Glass, J.I.1    Riley, L.2
  • 38
    • 84934181308 scopus 로고
    • Predictors for job satisfaction and organizational commitment in human service organizations
    • Glisson, C, and Durick, M. 1988. Predictors for job satisfaction and organizational commitment in human service organizations. Administrative Quarterly, 33 (1):61–81.
    • (1988) Administrative Quarterly , vol.33 , Issue.1 , pp. 61-81
    • Glisson, C.1    Durick, M.2
  • 40
    • 84986703992 scopus 로고
    • A comparison of different conceptualizations of perceived alternatives in turnover research
    • Griffeth, RW, and Hom, PW. 1988. A comparison of different conceptualizations of perceived alternatives in turnover research. Journal of Organizational Behavior, 9:103–111.
    • (1988) Journal of Organizational Behavior , vol.9 , pp. 103-111
    • Griffeth, R.W.1    Hom, P.W.2
  • 43
    • 84986958870 scopus 로고
    • Turnover of professionals in public accounting: A comparative analysis
    • Hellriegel, D, and White, GE. 1973. Turnover of professionals in public accounting:a comparative analysis. Personnel Psychology, 26:239–49.
    • (1973) Personnel Psychology , vol.26 , pp. 239-249
    • Hellriegel, D.1    White, G.E.2
  • 48
    • 0001369993 scopus 로고
    • Structural equations modelling test of a turnover theory: Cross-sectional and longitudinal analyses
    • Hom, PW, and Griffeth, RW. 1991. Structural equations modelling test of a turnover theory:cross-sectional and longitudinal analyses. Journal of Applied Psychology, 76 (3):350–66.
    • (1991) Journal of Applied Psychology , vol.76 , Issue.3 , pp. 350-366
    • Hom, P.W.1    Griffeth, R.W.2
  • 50
    • 0035642049 scopus 로고    scopus 로고
    • Toward a greater understanding of how dissatisfaction drives employee turnover
    • Hom, PW, and Kinicki, AJ. 2001. Toward a greater understanding of how dissatisfaction drives employee turnover. Academy of Management Journal, 44 (5):975–87.
    • (2001) Academy of Management Journal , vol.44 , Issue.5 , pp. 975-987
    • Hom, P.W.1    Kinicki, A.J.2
  • 51
    • 0001356887 scopus 로고
    • Comparative examination of three approaches to the prediction of turnover
    • Hom, PW, Katerberg, R, and Hulin, CL. 1979. Comparative examination of three approaches to the prediction of turnover. Journal of Applied Psychology, 64:280–90.
    • (1979) Journal of Applied Psychology , vol.64 , pp. 280-290
    • Hom, P.W.1    Katerberg, R.2    Hulin, C.L.3
  • 53
    • 0000302177 scopus 로고
    • Alternative opportunities and withdrawal decisions: Empirical and theoretical discrepancies and an integration
    • Hulin, CL, Roznowski, M, and Hachiya, D. 1985. Alternative opportunities and withdrawal decisions:empirical and theoretical discrepancies and an integration. Psychological Bulletin, 97:233–50.
    • (1985) Psychological Bulletin , vol.97 , pp. 233-250
    • Hulin, C.L.1    Roznowski, M.2    Hachiya, D.3
  • 54
    • 13144250328 scopus 로고
    • The impact of human resource management practices on turnover, productivity and corporate financial performance
    • Huselid, MA. 1995. The impact of human resource management practices on turnover, productivity and corporate financial performance. Academy of Management Journal, 38:635–72.
    • (1995) Academy of Management Journal , vol.38 , pp. 635-672
    • Huselid, M.A.1
  • 56
    • 0002480033 scopus 로고
    • Turnover and job performance: An integrated process model
    • Jackofsky, EF. 1984. Turnover and job performance:an integrated process model. Academy of Management Review, 9:74–83.
    • (1984) Academy of Management Review , vol.9 , pp. 74-83
    • Jackofsky, E.F.1
  • 57
    • 84991125081 scopus 로고
    • Human resource development as an interdisciplinary body of knowledge
    • Jacobs, RL. 1990. Human resource development as an interdisciplinary body of knowledge. Human Resource Development Quarterly, 1 (1):65–71.
    • (1990) Human Resource Development Quarterly , vol.1 , Issue.1 , pp. 65-71
    • Jacobs, R.L.1
  • 58
    • 84973759182 scopus 로고
    • Predicting worker turnover: An assessment of intent on actual separations
    • Kirschenbaum, A, and Weisberg, J. 1990. Predicting worker turnover:an assessment of intent on actual separations. Human Relations, 43 (9):829–47.
    • (1990) Human Relations , vol.43 , Issue.9 , pp. 829-847
    • Kirschenbaum, A.1    Weisberg, J.2
  • 59
    • 0001577624 scopus 로고
    • Behavioural commitment and tenure of new employees: A replication and extension
    • Kline, C, and Peters, L. 1991. Behavioural commitment and tenure of new employees:a replication and extension. Academy of Management Journal, 34 (1):194–204.
    • (1991) Academy of Management Journal , vol.34 , Issue.1 , pp. 194-204
    • Kline, C.1    Peters, L.2
  • 61
    • 0022298066 scopus 로고
    • When friends leave: A structural analysis of the relationship between turnover and stayers’ attitudes
    • Krackhardt, D, and Porter, LW. 1985. When friends leave:a structural analysis of the relationship between turnover and stayers’ attitudes. Administrative Science Quarterly, 30:242–61.
    • (1985) Administrative Science Quarterly , vol.30 , pp. 242-261
    • Krackhardt, D.1    Porter, L.W.2
  • 62
    • 0001572710 scopus 로고
    • Predicting turnover of employees from measured job attitudes
    • Kraut, AI. 1975. Predicting turnover of employees from measured job attitudes. Organizational Behavior and Human Performance, 13:233–43.
    • (1975) Organizational Behavior and Human Performance , vol.13 , pp. 233-243
    • Kraut, A.I.1
  • 63
    • 0007041066 scopus 로고
    • How job dissatisfaction leads to employee turnover
    • Lee, TW. 1988. How job dissatisfaction leads to employee turnover. Journal of Business and Psychology, 2:263–71.
    • (1988) Journal of Business and Psychology , vol.2 , pp. 263-271
    • Lee, T.W.1
  • 64
    • 0031229512 scopus 로고    scopus 로고
    • The retention of knowledge workers with the unfolding model of voluntary turnover
    • Lee, TW, and Maurer, SD. 1997. The retention of knowledge workers with the unfolding model of voluntary turnover. Human Resource Management Review, 7:247–75.
    • (1997) Human Resource Management Review , vol.7 , pp. 247-275
    • Lee, T.W.1    Maurer, S.D.2
  • 65
    • 0009000298 scopus 로고
    • An alternative approach: The unfolding model of employee turnover
    • Lee, TW, and Mitchell, TR. 1994. An alternative approach:the unfolding model of employee turnover. Academy of Management Review, 19:51–89.
    • (1994) Academy of Management Review , vol.19 , pp. 51-89
    • Lee, T.W.1    Mitchell, T.R.2
  • 67
    • 0001107103 scopus 로고
    • Panel estimates of male and female job turnover behaviour: Can female nonquitters be identified?
    • Light, A, and Ureta, M. 1992. Panel estimates of male and female job turnover behaviour:can female nonquitters be identified?. Journal of Labor Economics, 10 (2):156–81.
    • (1992) Journal of Labor Economics , vol.10 , Issue.2 , pp. 156-181
    • Light, A.1    Ureta, M.2
  • 68
    • 0016436394 scopus 로고
    • Personnel attitudes and motivation
    • Locke, EA. 1975. Personnel attitudes and motivation. Annual Review of Psychology, 26:457–80.
    • (1975) Annual Review of Psychology , vol.26 , pp. 457-480
    • Locke, E.A.1
  • 69
    • 0008811627 scopus 로고
    • M. D. Dunnette (ed.) Handbook of Industrial and Organizational Psychology, Chicago, IL: Rand-McNally
    • Locke EA, 1976 The nature and consequences of job satisfaction in M. D. Dunnette (ed.) Handbook of Industrial and Organizational Psychology, Chicago, IL:Rand-McNally
    • (1976) The nature and consequences of job satisfaction
    • Locke, E.A.1
  • 70
    • 0002247936 scopus 로고    scopus 로고
    • Beyond the incidence of employer-provided training
    • Lynch, LM, and Black, SE. 1998. Beyond the incidence of employer-provided training. Industrial and Labor Relations Review, 52 (1):64–81.
    • (1998) Industrial and Labor Relations Review , vol.52 , Issue.1 , pp. 64-81
    • Lynch, L.M.1    Black, S.E.2
  • 73
    • 58149425798 scopus 로고
    • A theory of human motivation
    • Maslow, AH. 1943. A theory of human motivation. Psychological Review, 50 (1):370–96.
    • (1943) Psychological Review , vol.50 , Issue.1 , pp. 370-396
    • Maslow, A.H.1
  • 74
    • 0026313516 scopus 로고
    • Child-care expenditures and women's employment turnover
    • Maume, DJ. 1991. Child-care expenditures and women's employment turnover. Social Forces, 70 (2):495–508.
    • (1991) Social Forces , vol.70 , Issue.2 , pp. 495-508
    • Maume, D.J.1
  • 75
    • 84964110654 scopus 로고
    • Job satisfaction and organizational commitment in relation to work performance and turnover intentions
    • McFarlane Shore, L, and Martin, HJ. 1989. Job satisfaction and organizational commitment in relation to work performance and turnover intentions. Human Relations, 42:625–40.
    • (1989) Human Relations , vol.42 , pp. 625-640
    • McFarlane Shore, L.1    Martin, H.J.2
  • 78
    • 0001097475 scopus 로고
    • A work values approach to corporate culture: A field test of the value congruence process and its relationship to individual outcomes
    • Meglino, BM, Ravlin, EC, and Adkins, CL. 1989. A work values approach to corporate culture:a field test of the value congruence process and its relationship to individual outcomes. Journal of Applied Psychology, 74 (3):424–32.
    • (1989) Journal of Applied Psychology , vol.74 , Issue.3 , pp. 424-432
    • Meglino, B.M.1    Ravlin, E.C.2    Adkins, C.L.3
  • 79
    • 44949270736 scopus 로고
    • A three-component conceptualization of organizational commitment
    • Meyer, J, and Allen, N. 1991. A three-component conceptualization of organizational commitment. Human Resource Management Review, 1:61–98.
    • (1991) Human Resource Management Review , vol.1 , pp. 61-98
    • Meyer, J.1    Allen, N.2
  • 81
    • 0002872651 scopus 로고
    • Causes of employee turnover: A test of the Mobley, Griffeth, Hand and Meglino model
    • Michaels, CE, and Spector, PE. 1982. Causes of employee turnover:a test of the Mobley, Griffeth, Hand and Meglino model. Journal of Applied Psychology, 67:53–9.
    • (1982) Journal of Applied Psychology , vol.67 , pp. 53-59
    • Michaels, C.E.1    Spector, P.E.2
  • 82
    • 0001311508 scopus 로고
    • Evaluation of the Mobley, Horner and Hollingsworth model of employee turnover
    • Miller, HE, Katerberg, R, and Hulin, CL. 1979. Evaluation of the Mobley, Horner and Hollingsworth model of employee turnover. Journal of Applied Psychology, 64:509–17.
    • (1979) Journal of Applied Psychology , vol.64 , pp. 509-517
    • Miller, H.E.1    Katerberg, R.2    Hulin, C.L.3
  • 83
    • 84928521890 scopus 로고
    • The effects of employer-sponsored childcare on employee absenteeism, turnover, productivity, recruitment or job satisfaction: What is claimed and what is known
    • Miller, TI. 1984. The effects of employer-sponsored childcare on employee absenteeism, turnover, productivity, recruitment or job satisfaction:what is claimed and what is known. Personnel Psychology, 37:277–89.
    • (1984) Personnel Psychology , vol.37 , pp. 277-289
    • Miller, T.I.1
  • 84
    • 21144472912 scopus 로고
    • A meta-analytic review of the relationship between absence and turnover
    • Mitra, A, Jenkins, GD, and Gupta, N. 1992. A meta-analytic review of the relationship between absence and turnover. Journal of Applied Psychology, 77 (6):879–89.
    • (1992) Journal of Applied Psychology , vol.77 , Issue.6 , pp. 879-889
    • Mitra, A.1    Jenkins, G.D.2    Gupta, N.3
  • 85
    • 85047289766 scopus 로고
    • Intermediate linkages in the relationship between job satisfaction and employee turnover
    • Mobley, WH. 1977. Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62 (2):237–40.
    • (1977) Journal of Applied Psychology , vol.62 , Issue.2 , pp. 237-240
    • Mobley, W.H.1
  • 88
    • 0000376629 scopus 로고
    • Concept redundancy in organizational research: The case of work commitment
    • Morrow, PC. 1983. Concept redundancy in organizational research:the case of work commitment. Academy of Management Review, 8:486–500.
    • (1983) Academy of Management Review , vol.8 , pp. 486-500
    • Morrow, P.C.1
  • 89
    • 0021667561 scopus 로고
    • Strategies for adapting to high rates of employee turnover
    • Mowday, RT. 1984. Strategies for adapting to high rates of employee turnover. Human Resource Management, 23 (4):365–80.
    • (1984) Human Resource Management , vol.23 , Issue.4 , pp. 365-380
    • Mowday, R.T.1
  • 91
    • 0021403046 scopus 로고
    • The psychology of the withdrawal process: A cross-sectional test of Mobley's intermediate linkages model of turnover in two samples
    • Mowday, RT, Koberg, CS, and McArthur, AW. 1984. The psychology of the withdrawal process:a cross-sectional test of Mobley's intermediate linkages model of turnover in two samples. Academy of Management Journal, 27:79–94.
    • (1984) Academy of Management Journal , vol.27 , pp. 79-94
    • Mowday, R.T.1    Koberg, C.S.2    McArthur, A.W.3
  • 92
    • 0346904352 scopus 로고
    • Employee turnover: An empirical and methodological assessment
    • Muchinsky, PM, and Tuttle, ML. 1979. Employee turnover:an empirical and methodological assessment. Journal of Vocational Behaviour, 14:43–77.
    • (1979) Journal of Vocational Behaviour , vol.14 , pp. 43-77
    • Muchinsky, P.M.1    Tuttle, M.L.2
  • 93
    • 84964129414 scopus 로고
    • Some consequences of turnover: A work unit analysis
    • Mueller, CW, and Price, JL. 1989. Some consequences of turnover:a work unit analysis. Human Relations, 42 (5):389–402.
    • (1989) Human Relations , vol.42 , Issue.5 , pp. 389-402
    • Mueller, C.W.1    Price, J.L.2
  • 94
    • 0037548249 scopus 로고
    • Organizational commitment and psychological attachment: The effects of compliance, identification and internalization on prosocial behavior
    • O'Reilly, C, and Chatman, J. 1986. Organizational commitment and psychological attachment:the effects of compliance, identification and internalization on prosocial behavior. Journal of Applied Psychology, 71:492–99.
    • (1986) Journal of Applied Psychology , vol.71 , pp. 492-499
    • O'Reilly, C.1    Chatman, J.2
  • 95
    • 84973821496 scopus 로고
    • Organizational and environmental determinants of functional and dysfunctional turnover: Practical and research implications
    • Park, HY, Ofori-Dankwa, J, and Bishop, DB. 1994. Organizational and environmental determinants of functional and dysfunctional turnover:practical and research implications. Human Relations, 47 (3):353–66.
    • (1994) Human Relations , vol.47 , Issue.3 , pp. 353-366
    • Park, H.Y.1    Ofori-Dankwa, J.2    Bishop, D.B.3
  • 96
    • 84973742102 scopus 로고
    • An examination of the independent and joint contributions of organizational commitment and job satisfaction on employee intentions to quit
    • Peters, LH, Bhagat, RS, and O'Connor, EJ. 1981. An examination of the independent and joint contributions of organizational commitment and job satisfaction on employee intentions to quit. Group and Organization Studies, 6:73–82.
    • (1981) Group and Organization Studies , vol.6 , pp. 73-82
    • Peters, L.H.1    Bhagat, R.S.2    O'Connor, E.J.3
  • 97
    • 0015747494 scopus 로고
    • Organizational, work and personal factors in employee turnover and absenteeism
    • Porter, LW, and Steers, RM. 1973. Organizational, work and personal factors in employee turnover and absenteeism. Psychological Bulletin, 80:151–176.
    • (1973) Psychological Bulletin , vol.80 , pp. 151-176
    • Porter, L.W.1    Steers, R.M.2
  • 98
    • 0000373192 scopus 로고
    • Organizational commitment, job satisfaction and turnover among psychiatric technicians
    • Porter, LW, Steers, RM, Mowday, RT, and Boulian, PV. 1974. Organizational commitment, job satisfaction and turnover among psychiatric technicians. Journal of Applied Psychology, 59:603–9.
    • (1974) Journal of Applied Psychology , vol.59 , pp. 603-609
    • Porter, L.W.1    Steers, R.M.2    Mowday, R.T.3    Boulian, P.V.4
  • 100
    • 84970744108 scopus 로고
    • The impact of turnover on the organization
    • Price, JL. 1989. The impact of turnover on the organization. Work and Occupations, 16 (4):461–73.
    • (1989) Work and Occupations , vol.16 , Issue.4 , pp. 461-473
    • Price, J.L.1
  • 104
    • 0000713418 scopus 로고    scopus 로고
    • The effects of job turnover on the training of men and women
    • Royalty, AB. 1996. The effects of job turnover on the training of men and women. Industrial and Labor Relations Review, 49 (3):506–21.
    • (1996) Industrial and Labor Relations Review , vol.49 , Issue.3 , pp. 506-521
    • Royalty, A.B.1
  • 105
    • 0000199148 scopus 로고
    • A longitudinal test of the investment model: The impact on job satisfaction, job commitment and turnover of variations in rewards, costs, alternatives and investments
    • Rusbult, CE, and Farrell, D. 1983. A longitudinal test of the investment model:the impact on job satisfaction, job commitment and turnover of variations in rewards, costs, alternatives and investments. Journal of Applied Psychology, 68:429–38.
    • (1983) Journal of Applied Psychology , vol.68 , pp. 429-438
    • Rusbult, C.E.1    Farrell, D.2
  • 106
    • 0000313756 scopus 로고
    • Contextual variables in employee performance-turnover relationships
    • Schwab, DP. 1991. Contextual variables in employee performance-turnover relationships. Academy of Management Journal, 34:966–75.
    • (1991) Academy of Management Journal , vol.34 , pp. 966-975
    • Schwab, D.P.1
  • 107
    • 84985204924 scopus 로고
    • Organizational commitment, turnover and absenteeism: An examination of direct and interaction affects
    • Somers, MJ. 1995. Organizational commitment, turnover and absenteeism:an examination of direct and interaction affects. Journal of Organizational Behavior, 16:49–58.
    • (1995) Journal of Organizational Behavior , vol.16 , pp. 49-58
    • Somers, M.J.1
  • 108
    • 0030352533 scopus 로고    scopus 로고
    • Modelling employee withdrawal behaviour over time: A study of turnover using survival analysis
    • Somers, MJ. 1996. Modelling employee withdrawal behaviour over time:a study of turnover using survival analysis. Journal of Occupational and Organizational Psychology, 69:315–26.
    • (1996) Journal of Occupational and Organizational Psychology , vol.69 , pp. 315-326
    • Somers, M.J.1
  • 110
    • 0000857648 scopus 로고
    • The elusive relationship between perceived employment opportunity and turnover behaviour: A methodological or conceptual artefact?
    • Steel, R, and Griffith, R. 1989. The elusive relationship between perceived employment opportunity and turnover behaviour:a methodological or conceptual artefact?. Journal of Applied Psychology, 69:846–54.
    • (1989) Journal of Applied Psychology , vol.69 , pp. 846-854
    • Steel, R.1    Griffith, R.2
  • 111
    • 84973746198 scopus 로고
    • Family influences on job movement
    • Sussman, MB, and Cogswell, BE. 1977. Family influences on job movement. Human Relations, 24:477–87.
    • (1977) Human Relations , vol.24 , pp. 477-487
    • Sussman, M.B.1    Cogswell, B.E.2
  • 112
    • 58149205683 scopus 로고
    • Meeting trainees' expectations: The influence of training fulfilment on the development of commitment, self–efficacy, and motivation
    • Tannenbaum, S, Mathie, J, Salas, E, and Cannon-Bowers, J. 1991. Meeting trainees' expectations:the influence of training fulfilment on the development of commitment, self–efficacy, and motivation. Journal of Applied Psychology, 76 (6):759–69.
    • (1991) Journal of Applied Psychology , vol.76 , Issue.6 , pp. 759-769
    • Tannenbaum, S.1    Mathie, J.2    Salas, E.3    Cannon-Bowers, J.4
  • 114
    • 0038489331 scopus 로고    scopus 로고
    • Understanding labour turnover in a labour-intensive industry: Evidence from the clothing industry
    • Taplin, I, Winterton, J, and Winterton, R. 2003. Understanding labour turnover in a labour-intensive industry:evidence from the clothing industry. Journal of Management Studies, 40 (4):1021–46.
    • (2003) Journal of Management Studies , vol.40 , Issue.4 , pp. 1021-1046
    • Taplin, I.1    Winterton, J.2    Winterton, R.3
  • 115
    • 0035536261 scopus 로고    scopus 로고
    • Interactions among actual ease-of-movement determinants and job satisfaction in the prediction of voluntary turnover
    • Trevor, CO. 2001. Interactions among actual ease-of-movement determinants and job satisfaction in the prediction of voluntary turnover. Academy of Management Journal, 44 (4):621–38.
    • (2001) Academy of Management Journal , vol.44 , Issue.4 , pp. 621-638
    • Trevor, C.O.1
  • 116
    • 0031287512 scopus 로고    scopus 로고
    • Alternative approaches to the employee-organization relationship: Does investment in employees pay off?
    • Tsui, AS, Pearce, JL, Porter, LW, and Tripoli, AM. 1997. Alternative approaches to the employee-organization relationship:does investment in employees pay off?. Academy of Management Journal, 40 (5):1089–21.
    • (1997) Academy of Management Journal , vol.40 , Issue.5 , pp. 1089-1021
    • Tsui, A.S.1    Pearce, J.L.2    Porter, L.W.3    Tripoli, A.M.4
  • 117
    • 84973746149 scopus 로고
    • Do explanations of absenteeism differ for men and women?
    • Vanden Heuvel, A, and Wooden, M. 1995. Do explanations of absenteeism differ for men and women?. Human Relations, 48 (11):1309–29.
    • (1995) Human Relations , vol.48 , Issue.11 , pp. 1309-1329
    • Vanden Heuvel, A.1    Wooden, M.2
  • 118
    • 0030352819 scopus 로고    scopus 로고
    • Intent to leave and absenteeism as reactions to perceived inequity: The role of psychological and social constraints
    • Van Yperen, N, Hagedoorn, M, and Geurts, S. 1996. Intent to leave and absenteeism as reactions to perceived inequity:the role of psychological and social constraints. Journal of Occupational and Organizational Psychology, 69:367–732.
    • (1996) Journal of Occupational and Organizational Psychology , vol.69 , pp. 367-732
    • Van Yperen, N.1    Hagedoorn, M.2    Geurts, S.3
  • 120
    • 0000189486 scopus 로고
    • Antecedents and consequences of satisfaction and commitment in turnover models: A reanalysis using latent variable structural equation methods
    • Williams, LJ, and Hazer, JT. 1986. Antecedents and consequences of satisfaction and commitment in turnover models:a reanalysis using latent variable structural equation methods. Journal of Applied Psychology, 71:219–31.
    • (1986) Journal of Applied Psychology , vol.71 , pp. 219-231
    • Williams, L.J.1    Hazer, J.T.2
  • 122
    • 40449088618 scopus 로고
    • Can we speak of high commitment management on the shop floor?
    • Wood, S, and Albanese, M. 1995. Can we speak of high commitment management on the shop floor?. Journal of Management Studies, 32 (2):215–47.
    • (1995) Journal of Management Studies , vol.32 , Issue.2 , pp. 215-247
    • Wood, S.1    Albanese, M.2
  • 123
    • 0039938748 scopus 로고    scopus 로고
    • High commitment management in the UK: Evidence from the workplace industrial relations survey, and employers' manpower and skills practices survey
    • Wood, S, and de Menezes, L. 1998. High commitment management in the UK:evidence from the workplace industrial relations survey, and employers' manpower and skills practices survey. Human Relations, 51 (4):485–516.
    • (1998) Human Relations , vol.51 , Issue.4 , pp. 485-516
    • Wood, S.1    de Menezes, L.2
  • 124
    • 35848951459 scopus 로고
    • The economic causes of labour turnover: A case study
    • Woodward, N. 1975. The economic causes of labour turnover:a case study. Industrial Relations Journal, 6:19–32.
    • (1975) Industrial Relations Journal , vol.6 , pp. 19-32
    • Woodward, N.1
  • 125
    • 85024558274 scopus 로고
    • C. Molander (ed.) Human Resource Management, Bromley: Chartwell-Bratt
    • Wright P, 1989 Motivation and job satisfaction in C. Molander (ed.) Human Resource Management, Bromley:Chartwell-Bratt pp. 96–118
    • (1989) Motivation and job satisfaction , pp. 96-118
    • Wright, P.1
  • 126
    • 84973751579 scopus 로고
    • Interpersonal attachment and organizational commitment: Subgroup hypothesis revisited
    • Yoon, J, Baker, MR, and Ko, J. 1994. Interpersonal attachment and organizational commitment:subgroup hypothesis revisited. Human Relations, 47 (3):329–51.
    • (1994) Human Relations , vol.47 , Issue.3 , pp. 329-351
    • Yoon, J.1    Baker, M.R.2    Ko, J.3
  • 127
    • 0032219444 scopus 로고    scopus 로고
    • Organizational commitment among public service employees
    • Young, B, Worchel, S, and Woehr, D. 1998. Organizational commitment among public service employees. Public Personnel Management, 27 (3):339–48.
    • (1998) Public Personnel Management , vol.27 , Issue.3 , pp. 339-348
    • Young, B.1    Worchel, S.2    Woehr, D.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.