메뉴 건너뛰기




Volumn 6, Issue , 2006, Pages

Are trust and distrust distinct constructs? An empirical study of the effects of trust and distrust among online banking users

Author keywords

[No Author keywords available]

Indexed keywords

NOMOLOGICAL NETWORKS; ONLINE BANKING; TRUSTWORTHINESS;

EID: 33749588837     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2006.63     Document Type: Conference Paper
Times cited : (53)

References (34)
  • 2
    • 41649112685 scopus 로고
    • Structural equation modeling in practice: A review and recommended two-step approach
    • Anderson, J. C., and Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach, Psychological Bulletin, 103, pp. 411-423.
    • (1988) Psychological Bulletin , vol.103 , pp. 411-423
    • Anderson, J.C.1    Gerbing, D.W.2
  • 4
    • 0036607748 scopus 로고    scopus 로고
    • Individual trust in online firms: Scale development and initial test
    • Bhattacherjee, A., (2002). Individual trust in online firms: Scale development and initial test. Journal of Management Information Systems, 19(1), pp. 211-241.
    • (2002) Journal of Management Information Systems , vol.19 , Issue.1 , pp. 211-241
    • Bhattacherjee, A.1
  • 5
    • 33749641113 scopus 로고    scopus 로고
    • Ensuring it's really your member online
    • Bob, K., (2001). Ensuring it's really your member online, Credit Union Executive Journal. 41(5).
    • (2001) Credit Union Executive Journal. , vol.41 , Issue.5
    • Bob, K.1
  • 6
    • 0024837888 scopus 로고
    • Measuring affect at work: Confirmatory analyses of competing mood structures with conceptual linkage to cortical regulatory systems
    • Burke, M.J., Brief, A.P., George, J.M., Robertson, L. and Webster, J. (1989). Measuring affect at work: confirmatory analyses of competing mood structures with conceptual linkage to cortical regulatory systems. Journal of Personality and Social Psychology. 75, pp. 1091-1102.
    • (1989) Journal of Personality and Social Psychology , vol.75 , pp. 1091-1102
    • Burke, M.J.1    Brief, A.P.2    George, J.M.3    Robertson, L.4    Webster, J.5
  • 9
    • 1142268386 scopus 로고    scopus 로고
    • Reflections on the dimensions of trust and trustworthiness among online consumers
    • Gefen, D. (2002). Reflections on the dimensions of trust and trustworthiness among online consumers. DATA BASE for Advances in Information Systems, 33(3), 38-53.
    • (2002) DATA BASE for Advances in Information Systems , vol.33 , Issue.3 , pp. 38-53
    • Gefen, D.1
  • 10
    • 20344406702 scopus 로고    scopus 로고
    • Assessing unidimensionality through LISREL: An explanation and example
    • Gefen, D. (2003). Assessing unidimensionality through LISREL: an explanation and example, CAIS, 12, pp. 23-47.
    • (2003) CAIS , vol.12 , pp. 23-47
    • Gefen, D.1
  • 11
    • 0344096683 scopus 로고    scopus 로고
    • Trust and TAM in online shopping: An integrated model
    • Gefen, D., Karahanna, E., and Straub, D.W. (2003). Trust and TAM in online shopping: an integrated model. MIS Quarterly, 27(1), p51, 40p.
    • (2003) MIS Quarterly , vol.27 , Issue.1 , pp. 51
    • Gefen, D.1    Karahanna, E.2    Straub, D.W.3
  • 12
    • 0001178032 scopus 로고    scopus 로고
    • Structural equation modeling and regression: Guidelines for research and practice
    • Gefen, D. and Straub, D.W., and Boudreau, M.C., (2000). "Structural Equation Modeling and Regression: Guidelines for Research and Practice," CAIS, Vol. 4, No. 7, pp. 1-70.
    • (2000) CAIS , vol.4 , Issue.7 , pp. 1-70
    • Gefen, D.1    Straub, D.W.2    Boudreau, M.C.3
  • 13
    • 15044354915 scopus 로고    scopus 로고
    • Managing user trust in B2C e-services
    • Gefen, D. and Straub, D.W., (2003). Managing User Trust in B2C e-Services. e-Service Journal, 2(2), 7-24.
    • (2003) E-Service Journal , vol.2 , Issue.2 , pp. 7-24
    • Gefen, D.1    Straub, D.W.2
  • 14
    • 3142664237 scopus 로고    scopus 로고
    • Consumer and business deception on the internet: Content analysis of documentary evidence
    • Grazioli, S. and Jarvenpaa, S.L., (2003). Consumer and business deception on the internet: content analysis of documentary evidence, International Journal of Electronic Commerce, 7(4), pp. 93-118.
    • (2003) International Journal of Electronic Commerce , vol.7 , Issue.4 , pp. 93-118
    • Grazioli, S.1    Jarvenpaa, S.L.2
  • 17
    • 1142289897 scopus 로고    scopus 로고
    • Removing the shadow of suspicion: The effects of apology versus denial for repairing competence-versus integrity-based trust violations
    • Kim, P.H., Ferrin, D.L., Cooper, C.D. and Dirks K.T.. (2004). Removing the shadow of suspicion: the effects of apology versus denial for repairing competence-versus integrity-based trust violations. Journal of Applied Psychology, 89(1), pp. 104-118.
    • (2004) Journal of Applied Psychology , vol.89 , Issue.1 , pp. 104-118
    • Kim, P.H.1    Ferrin, D.L.2    Cooper, C.D.3    Dirks, K.T.4
  • 18
    • 0036632876 scopus 로고    scopus 로고
    • When paranoia makes sense
    • July
    • Kramer, R.M., (July 2002). When paranoia makes sense. Harvard Business Review, 80(7). pp. 62-69.
    • (2002) Harvard Business Review , vol.80 , Issue.7 , pp. 62-69
    • Kramer, R.M.1
  • 20
    • 0032376858 scopus 로고    scopus 로고
    • Trust and distrust: New relationships and realities
    • Lewicki, R., McAllister, D.J., and Bies, R., Trust and distrust: new relationships and realities. Academy of Management Review, 23(3) (1998). pp. 438-458.
    • (1998) Academy of Management Review , vol.23 , Issue.3 , pp. 438-458
    • Lewicki, R.1    McAllister, D.J.2    Bies, R.3
  • 21
    • 0004265759 scopus 로고
    • Chichester, England: Wiley
    • Luhmann, N., (1979). Trust and Power. Chichester, England: Wiley.
    • (1979) Trust and Power
    • Luhmann, N.1
  • 23
    • 0036737236 scopus 로고    scopus 로고
    • Developing and validating trust measures for e-commerce: An integrative typology
    • McKnight, H., Choudhury, V., and Kacmar, C. (2002). "Developing and validating trust measures for e-commerce: an integrative typology", Information Systems Research (13) 3, pp. 334-359.
    • (2002) Information Systems Research (13) , vol.3 , pp. 334-359
    • McKnight, H.1    Choudhury, V.2    Kacmar, C.3
  • 24
    • 33749643640 scopus 로고    scopus 로고
    • Dispositional trust and distrust distinctions in predicting high and low-risk internet expert advice site perceptions
    • McKnight D. H., Kacmar, C.J., and Choudhury, V., (2004). Dispositional trust and distrust distinctions in predicting high and low-risk internet expert advice site perceptions. e-Service Journal, 3(2), pp. 35-58.
    • (2004) E-Service Journal , vol.3 , Issue.2 , pp. 35-58
    • McKnight, D.H.1    Kacmar, C.J.2    Choudhury, V.3
  • 26
    • 67649951505 scopus 로고    scopus 로고
    • Consumer acceptance of electronic commerce: Integrating trust and risk with the technology acceptance model
    • Pavlou, P.A., (2003). Consumer acceptance of electronic commerce: integrating trust and risk with the technology acceptance model, International Journal of Electronic Commerce, 7(3), pp. 101-134.
    • (2003) International Journal of Electronic Commerce , vol.7 , Issue.3 , pp. 101-134
    • Pavlou, P.A.1
  • 27
    • 0014178927 scopus 로고
    • New scale for the measurement of interpersonal trust
    • Rotter, J., A (1967). New scale for the measurement of interpersonal trust. Journal of Personality, 35(4),.
    • (1967) Journal of Personality , vol.35 , Issue.4
    • Rotter, J.A.1
  • 28
    • 33749597140 scopus 로고    scopus 로고
    • Trustworthiness in B2C e-commerce: An examination of alternative models
    • Serva, M., Benamati, J. and Fuller, M. (2005). Trustworthiness in B2C e-commerce: An examination of alternative models. DATA BASE for Advances in Information Systems, 36(3), pp. 89-108..
    • (2005) DATA BASE for Advances in Information Systems , vol.36 , Issue.3 , pp. 89-108
    • Serva, M.1    Benamati, J.2    Fuller, M.3
  • 29
    • 85044806215 scopus 로고
    • Explaining the limited effectiveness of legalistic 'remedies' for trust/distrust
    • Sitkin, S.B., and Roth, N.L., (1993). Explaining the limited effectiveness of legalistic 'remedies' for trust/distrust. Organization Science, 4.
    • (1993) Organization Science , vol.4
    • Sitkin, S.B.1    Roth, N.L.2
  • 30
    • 67649967226 scopus 로고    scopus 로고
    • The impact of customer trust and perception of security control on the acceptance of electronic commerce
    • Suh, B., and Han, I., (2003). The impact of customer trust and perception of security control on the acceptance of electronic commerce. International Journal of Electronic Commerce Research, 7(3), pp. 135-161.
    • (2003) International Journal of Electronic Commerce Research , vol.7 , Issue.3 , pp. 135-161
    • Suh, B.1    Han, I.2
  • 31
    • 33749588316 scopus 로고    scopus 로고
    • California group joins web system to monitor fraud, robberies
    • Thompson, L.K., (2003). California group joins web system to monitor fraud, robberies. American Banker. 168(162).
    • (2003) American Banker , vol.168 , Issue.162
    • Thompson, L.K.1
  • 32
    • 0036015964 scopus 로고    scopus 로고
    • Measuring factors that influence the success of internet commerce
    • Torkzadeh, G. and Dhillon, G., (2002). Measuring factors that influence the success of internet commerce, Information Systems Research, 13(2), pp. 187-204.
    • (2002) Information Systems Research , vol.13 , Issue.2 , pp. 187-204
    • Torkzadeh, G.1    Dhillon, G.2
  • 33
    • 33749585389 scopus 로고    scopus 로고
    • Bankers group pushes its seal of approval
    • Trombly, M., (2000). Bankers group pushes its seal of approval. Computerworld, 34(33).
    • (2000) Computerworld , vol.34 , Issue.33
    • Trombly, M.1
  • 34
    • 0022115623 scopus 로고
    • Toward a consensual structure of mood
    • Watson, T. and Tellegen, A, (1985). Toward a consensual structure of mood, Psychological Bulletin, 98, pp. 219-235.
    • (1985) Psychological Bulletin , vol.98 , pp. 219-235
    • Watson, T.1    Tellegen, A.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.