메뉴 건너뛰기




Volumn 7, Issue 1, 2001, Pages 55-63

Conducting a withdrawal survey

Author keywords

[No Author keywords available]

Indexed keywords


EID: 33749060055     PISSN: 13538322     EISSN: 14701081     Source Type: Journal    
DOI: 10.1080/13538320120045085     Document Type: Article
Times cited : (26)

References (21)
  • 1
    • 84986098683 scopus 로고    scopus 로고
    • 'Measuring customer satisfaction in higher education'
    • ALDRIDGE, S., and ROWLEY, J., 1998. 'Measuring customer satisfaction in higher education'. Quality Assurance in Education, 6(4): 197–204.
    • (1998) Quality Assurance in Education , vol.6 , Issue.4 , pp. 197-204
    • Aldridge, S.1    Rowley, J.2
  • 2
    • 77951516228 scopus 로고
    • 'Customer loyalty: toward an integrated conceptual framework'
    • DECK, A., and BASU, K., 1994. 'Customer loyalty: toward an integrated conceptual framework'. Journal of Marketing Science, 22(2): 99–113.
    • (1994) Journal of Marketing Science , vol.22 , Issue.2 , pp. 99-113
    • Deck, A.1    Basu, K.2
  • 3
    • 0004246909 scopus 로고
    • SPAULDING J.A., SIMPSON G., (eds), Chicago: Free Press, Edited by
    • DURKHEIM, E., 1951. Suicide, Edited by: SPAULDING, J.A., and SIMPSON, G., Chicago: Free Press.
    • (1951) Suicide
    • Durkheim, E.1
  • 4
    • 84973766988 scopus 로고
    • 'College success: a study of positive and negative attrition'
    • FRALICK, M.A., 1993. 'College success: a study of positive and negative attrition'. Community College Renew, 20(5): 29–36.
    • (1993) Community College Renew , vol.20 , Issue.5 , pp. 29-36
    • Fralick, M.A.1
  • 7
    • 0007249901 scopus 로고
    • 'Predicting dropouts of university freshmen: a logit regression analysis'
    • LAM, Y.L.J., 1984. 'Predicting dropouts of university freshmen: a logit regression analysis'. Journal of Educational Administration, 22: 74–82.
    • (1984) Journal of Educational Administration , vol.22 , pp. 74-82
    • Lam, Y.L.J.1
  • 9
    • 85023474252 scopus 로고    scopus 로고
    • 'Decision making behaviour of potential higher education students'
    • MOOGAN, Y.J., BARON, S., and HARRIS, K., 1999. 'Decision making behaviour of potential higher education students'. Higher Education Quarterly, 53(3): 211–28.
    • (1999) Higher Education Quarterly , vol.53 , Issue.3 , pp. 211-228
    • Moogan, Y.J.1    Baron, S.2    Harris, K.3
  • 10
    • 0026912763 scopus 로고
    • 'Students in transition: services for retention and outplacement'
    • MYTON, C.L., ALLEN, J.K., and BALDWIN, J.A., 1992. 'Students in transition: services for retention and outplacement'. Nursing Outlook, 40: 227–30.
    • (1992) Nursing Outlook , vol.40 , pp. 227-230
    • Myton, C.L.1    Allen, J.K.2    Baldwin, J.A.3
  • 12
    • 0002911219 scopus 로고
    • 'Logistic regression analysis of graduate student retention'
    • PYKE, S.W., and SHERIDAN, P.M., 1993. 'Logistic regression analysis of graduate student retention'. Canadian Journal of Higher Education, 23: 44–64.
    • (1993) Canadian Journal of Higher Education , vol.23 , pp. 44-64
    • Pyke, S.W.1    Sheridan, P.M.2
  • 14
    • 0030532532 scopus 로고    scopus 로고
    • 'Systematic monitoring of the adjustment to university of undergraduate: a strategy for reducing withdrawal rates'
    • RICKINSON, B., and RUTHERFORD, D., 1996. 'Systematic monitoring of the adjustment to university of undergraduate: a strategy for reducing withdrawal rates'. British Journal of Guidance and Counselling, 24(2): 213–25.
    • (1996) British Journal of Guidance and Counselling , vol.24 , Issue.2 , pp. 213-225
    • Rickinson, B.1    Rutherford, D.2
  • 15
    • 84986085461 scopus 로고    scopus 로고
    • 'Customer loyalty--a relevant concept for libraries?'
    • ROWLEY, J.E., and DAWES, J., 1999. 'Customer loyalty--a relevant concept for libraries?'. Library Management, 20(6): 345–51.
    • (1999) Library Management , vol.20 , Issue.6 , pp. 345-351
    • Rowley, J.E.1    Dawes, J.2
  • 16
    • 1842663410 scopus 로고    scopus 로고
    • 'Customer satisfaction and its consequences on customer behaviour revisited'
    • SODERLUND, M., 1998. 'Customer satisfaction and its consequences on customer behaviour revisited'. International Journal of Services Industries Management, 9(2): 169–88.
    • (1998) International Journal of Services Industries Management , vol.9 , Issue.2 , pp. 169-188
    • Soderlund, M.1
  • 20
    • 84938563193 scopus 로고
    • 'Dropout from higher education: a theoretical synthesis of recent research'
    • TINTO, V., 1975. 'Dropout from higher education: a theoretical synthesis of recent research'. Review of Education Research, 45: 89–125.
    • (1975) Review of Education Research , vol.45 , pp. 89-125
    • Tinto, V.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.