메뉴 건너뛰기




Volumn 176, Issue 1, 2007, Pages 468-481

The impact of DSS use and information load on errors and decision quality

Author keywords

Analytic hierarchy process; Decision quality; Decision support systems; Multicriteria decision making

Indexed keywords

DECISION MAKING; ERROR ANALYSIS; INFORMATION ANALYSIS;

EID: 33748959169     PISSN: 03772217     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ejor.2005.06.064     Document Type: Article
Times cited : (23)

References (44)
  • 1
    • 0031248967 scopus 로고    scopus 로고
    • Effectiveness of decision support systems: Development or reliance effect?
    • Barr S.H., and Sharda R. Effectiveness of decision support systems: Development or reliance effect?. Decision Support Systems 21 2 (1997) 133-146
    • (1997) Decision Support Systems , vol.21 , Issue.2 , pp. 133-146
    • Barr, S.H.1    Sharda, R.2
  • 2
    • 0001951356 scopus 로고
    • AHP rank reversal, normalization and aggregation rules
    • Barzilai J., and Golani B. AHP rank reversal, normalization and aggregation rules. INFOR 3 (1994) 57-63
    • (1994) INFOR , vol.3 , pp. 57-63
    • Barzilai, J.1    Golani, B.2
  • 3
    • 0000595153 scopus 로고
    • The effects of task size and similarity on the decision behavior of bank loan officers
    • Biggs S.F., Bedard J., Gaber B.G., and Linsmeier T.J. The effects of task size and similarity on the decision behavior of bank loan officers. Management Science 31 (1985) 970-987
    • (1985) Management Science , vol.31 , pp. 970-987
    • Biggs, S.F.1    Bedard, J.2    Gaber, B.G.3    Linsmeier, T.J.4
  • 4
    • 33748962980 scopus 로고
    • No silver bullets
    • Brooks F.P. No silver bullets. Unix Review (1987) 39-48
    • (1987) Unix Review , pp. 39-48
    • Brooks, F.P.1
  • 5
    • 84985824420 scopus 로고
    • Decision support systems for ill-structured problems: An empirical study
    • Cats-Baril W.L., and Huber G.P. Decision support systems for ill-structured problems: An empirical study. Decision Sciences 18 3 (1987) 683-697
    • (1987) Decision Sciences , vol.18 , Issue.3 , pp. 683-697
    • Cats-Baril, W.L.1    Huber, G.P.2
  • 6
    • 0000931018 scopus 로고    scopus 로고
    • Information exchange and use in group decision making: You can lead a group to information, but you can't make it think
    • Dennis A.R. Information exchange and use in group decision making: You can lead a group to information, but you can't make it think. MIS Quarterly 20 4 (1996) 433-457
    • (1996) MIS Quarterly , vol.20 , Issue.4 , pp. 433-457
    • Dennis, A.R.1
  • 7
    • 0002079815 scopus 로고
    • On the difficulties people have in dealing with complexity
    • Rasmussen J., Dunan K., and Leplat J. (Eds), Wiley, London
    • Doerner D. On the difficulties people have in dealing with complexity. In: Rasmussen J., Dunan K., and Leplat J. (Eds). New Technology and Human Errors (1987), Wiley, London
    • (1987) New Technology and Human Errors
    • Doerner, D.1
  • 8
    • 0000048723 scopus 로고
    • Remarks on the analytic hierarchy process
    • Dyer J.S. Remarks on the analytic hierarchy process. Management Science 36 3 (1990) 249-258
    • (1990) Management Science , vol.36 , Issue.3 , pp. 249-258
    • Dyer, J.S.1
  • 11
    • 0002959189 scopus 로고
    • A framework for management information systems
    • Gorry G.M., and Scott Morton M.S. A framework for management information systems. Sloan Management Review 13 1 (1971) 55-71
    • (1971) Sloan Management Review , vol.13 , Issue.1 , pp. 55-71
    • Gorry, G.M.1    Scott Morton, M.S.2
  • 12
    • 0033277393 scopus 로고    scopus 로고
    • Information overload: Addressing the productivity paradox in face-to-face electronic meetings
    • Grise M., and Gallupe R.B. Information overload: Addressing the productivity paradox in face-to-face electronic meetings. Journal of Management Information Systems 16 3 (2000) 157-185
    • (2000) Journal of Management Information Systems , vol.16 , Issue.3 , pp. 157-185
    • Grise, M.1    Gallupe, R.B.2
  • 14
    • 0001488717 scopus 로고
    • The effect of task and graphical format congruence on information processing strategies and decision making performance
    • Jarvenpaa S. The effect of task and graphical format congruence on information processing strategies and decision making performance. Management Science 35 (1989) 285-303
    • (1989) Management Science , vol.35 , pp. 285-303
    • Jarvenpaa, S.1
  • 15
    • 0035627539 scopus 로고    scopus 로고
    • Cognitive support for real-time dynamic decision making
    • Lerch F.J., and Harter D.E. Cognitive support for real-time dynamic decision making. Information Systems Research 12 1 (2001) 63-82
    • (2001) Information Systems Research , vol.12 , Issue.1 , pp. 63-82
    • Lerch, F.J.1    Harter, D.E.2
  • 17
    • 0000638928 scopus 로고
    • Information input overload and psychopathology
    • Miller J.C. Information input overload and psychopathology. Journal of Psychiatry February (1960) 696-704
    • (1960) Journal of Psychiatry , Issue.February , pp. 696-704
    • Miller, J.C.1
  • 19
    • 58149402993 scopus 로고
    • Categorization of action slips
    • Norman D.A. Categorization of action slips. Psychological Review 88 1 (1981) 1-15
    • (1981) Psychological Review , vol.88 , Issue.1 , pp. 1-15
    • Norman, D.A.1
  • 20
    • 0002939829 scopus 로고    scopus 로고
    • What we know about spreadsheet errors
    • Panko R.R. What we know about spreadsheet errors. Journal of End User Computing 10 2 (1998) 15-21
    • (1998) Journal of End User Computing , vol.10 , Issue.2 , pp. 15-21
    • Panko, R.R.1
  • 21
    • 0033277397 scopus 로고    scopus 로고
    • Applying code inspection to spreadsheet testing
    • Panko R.R. Applying code inspection to spreadsheet testing. Journal of Management Information Systems 16 2 (1999) 159-176
    • (1999) Journal of Management Information Systems , vol.16 , Issue.2 , pp. 159-176
    • Panko, R.R.1
  • 22
    • 33748963151 scopus 로고    scopus 로고
    • Panko, R.R., Halverson Jr., R.H., 1995. Patterns of errors in spreadsheet development I: Quantitative errors. Working Paper, University of Hawaii, pp. 1-33.
  • 23
    • 77953475502 scopus 로고    scopus 로고
    • Panko, R.R., Halverson Jr., R.H., 1996. Spreadsheets on trial: A survey of research on spreadsheet risks. In: Proceedings of the Twenty-Ninth Hawaii International Conference on System Sciences, Maui, Hawaii, pp. 326-335.
  • 24
    • 0032043170 scopus 로고    scopus 로고
    • 'Hitting the wall': Errors in developing and code inspecting a 'simple' spreadsheet model
    • Panko R.R., and Sprague R.H. 'Hitting the wall': Errors in developing and code inspecting a 'simple' spreadsheet model. Decision Support Systems 22 4 (1998) 337-353
    • (1998) Decision Support Systems , vol.22 , Issue.4 , pp. 337-353
    • Panko, R.R.1    Sprague, R.H.2
  • 26
    • 0000846607 scopus 로고
    • A constructive process view of decision making: Multiple strategies in judgment and choice
    • Payne J.W., Bettman J.R., Coupy E., and Johnson E.J. A constructive process view of decision making: Multiple strategies in judgment and choice. Actao Psychologica 80 (1992) 107-141
    • (1992) Actao Psychologica , vol.80 , pp. 107-141
    • Payne, J.W.1    Bettman, J.R.2    Coupy, E.3    Johnson, E.J.4
  • 27
    • 0342913479 scopus 로고
    • Impacts of problem structure and computerized decision aids on decision attitudes and behaviors
    • Power D.J., and Meyeraan S.L. Impacts of problem structure and computerized decision aids on decision attitudes and behaviors. Information & Management 26 (1994) 281-294
    • (1994) Information & Management , vol.26 , pp. 281-294
    • Power, D.J.1    Meyeraan, S.L.2
  • 29
    • 0002380331 scopus 로고
    • Lapses of attention
    • Davies R. (Ed), Academic Press, New York
    • Reason J.T. Lapses of attention. In: Davies R. (Ed). Varieties of Attention (1984), Academic Press, New York
    • (1984) Varieties of Attention
    • Reason, J.T.1
  • 30
    • 0004223940 scopus 로고
    • Cambridge University Press, New York
    • Reason J.T. Human Error (1990), Cambridge University Press, New York
    • (1990) Human Error
    • Reason, J.T.1
  • 36
    • 84985782204 scopus 로고
    • A rejoinder to Forman on AHP, with emphasis on the requirements of composite ratio scales
    • Schoner B., Wedley W.C., and Choo E.U. A rejoinder to Forman on AHP, with emphasis on the requirements of composite ratio scales. Decision Sciences 23 (1992) 509-517
    • (1992) Decision Sciences , vol.23 , pp. 509-517
    • Schoner, B.1    Wedley, W.C.2    Choo, E.U.3
  • 38
    • 0040063717 scopus 로고    scopus 로고
    • Stochastic judgments in the AHP: The measurement of rank reversal probabilities
    • Stam A., and Duarte Silva A.P. Stochastic judgments in the AHP: The measurement of rank reversal probabilities. Decision Sciences 28 3 (1997) 655-688
    • (1997) Decision Sciences , vol.28 , Issue.3 , pp. 655-688
    • Stam, A.1    Duarte Silva, A.P.2
  • 39
    • 0028408226 scopus 로고
    • The influence of DSS on choice strategies under conditions of high cognitive load
    • Todd P., and Benbasat I. The influence of DSS on choice strategies under conditions of high cognitive load. IEEE Transactions on Systems, Man and Cybernetics 24 4 (1994) 537-547
    • (1994) IEEE Transactions on Systems, Man and Cybernetics , vol.24 , Issue.4 , pp. 537-547
    • Todd, P.1    Benbasat, I.2
  • 40
    • 0002899814 scopus 로고
    • The influence of DSS on choice strategies: An experimental analysis of the role of cognitive effort
    • Todd P., and Benbasat I. The influence of DSS on choice strategies: An experimental analysis of the role of cognitive effort. Organizational Behavior and Human Decision Processes 60 (1994) 36-74
    • (1994) Organizational Behavior and Human Decision Processes , vol.60 , pp. 36-74
    • Todd, P.1    Benbasat, I.2
  • 41
    • 0033274708 scopus 로고    scopus 로고
    • Evaluating the impact of DSS, cognitive effort, and incentives on strategy selection
    • Todd P., and Benbasat I. Evaluating the impact of DSS, cognitive effort, and incentives on strategy selection. Information Systems Research 10 4 (1999) 356-374
    • (1999) Information Systems Research , vol.10 , Issue.4 , pp. 356-374
    • Todd, P.1    Benbasat, I.2
  • 42
    • 22844456386 scopus 로고    scopus 로고
    • Inducing compensatory information processing through decision aids that facilitate effort reduction: An experimental assessment
    • Todd P., and Benbasat I. Inducing compensatory information processing through decision aids that facilitate effort reduction: An experimental assessment. Journal of Behavioral Decision Making 13 1 (2001) 91-106
    • (2001) Journal of Behavioral Decision Making , vol.13 , Issue.1 , pp. 91-106
    • Todd, P.1    Benbasat, I.2
  • 43
    • 38249030486 scopus 로고
    • Rank reversal and the dependence of priorities on the underlying MAV function
    • Troutt M.D. Rank reversal and the dependence of priorities on the underlying MAV function. Omega 16 4 (1988) 365-367
    • (1988) Omega , vol.16 , Issue.4 , pp. 365-367
    • Troutt, M.D.1
  • 44
    • 0001363843 scopus 로고
    • Decision modeling and rational choice: AHP and Utility theory
    • Winkler R.L. Decision modeling and rational choice: AHP and Utility theory. Management Science 36 3 (1990) 247-248
    • (1990) Management Science , vol.36 , Issue.3 , pp. 247-248
    • Winkler, R.L.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.