Crew Resource Management: Applications in healthcare organizations

Journal of Nursing Administration

Volumn 36, Issue 9, 2006, Pages 402-406

  Oriol, Mary David ^a  

^a LOYOLA UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

AEROSPACE MEDICINE; AIRCRAFT ACCIDENT; AIRPLANE CREW; AIRPLANE PILOT; COMMUNICATION SKILL; CURRICULUM DEVELOPMENT; DECISION MAKING; EDUCATION PROGRAM; ERROR; HAZARD ASSESSMENT; HEALTH CARE; HEALTH CARE MANAGEMENT; HEALTH CARE ORGANIZATION; HEALTH CARE PERSONNEL; HEALTH EDUCATION; HUMAN; INFORMATION PROCESSING; INTERPERSONAL COMMUNICATION; LEADERSHIP; ORGANIZATIONAL EFFICIENCY; PATIENT SATISFACTION; PERSONNEL MANAGEMENT; REVIEW; SAFETY; STAFF TRAINING; TEAM BUILDING; TEAMWORK; WORK ENVIRONMENT; WORKLOAD;

AVIATION; COOPERATIVE BEHAVIOR; HUMAN ENGINEERING; HUMANS; INSERVICE TRAINING; INTERPROFESSIONAL RELATIONS; MEDICAL ERRORS; ORGANIZATIONAL CULTURE; ORGANIZATIONAL INNOVATION; PATIENT CARE TEAM; SAFETY MANAGEMENT; UNITED STATES;

EID: 33748742156     PISSN: 00020443     EISSN: None     Source Type: Journal    
DOI: 10.1097/00005110-200609000-00006     Document Type: Review

References (19)

1. Mann C. Safety culture? What safety culture? Nurs Manag (UK). 2004;11:10-13.
2. Meintel J. Crew resource management. Mobility Forum: The Journal of the Air Mobility Command's Magazine. 2004;13:16-19.
3. Nance JJ. Admitting imperfection: revelations from the cockpit for the world of medicine. In: Youngberg BJ, Hatlie M, eds. The Patient Safety Handbook. 1st ed. Boston: Jones & Bartlett; 2004:187-203.
4. Davies JM. Team communication in the operating room. Acta Anaesthesiol Scand. 2005;49:898-901.
5. Pizzi L, Golfarb NI, Nash DB. Crew resource management and its application in medicine. Rockville, Md: Agency for Healthcare Research and Quality; 2001;01E058. Available at: http://www.ahrq.gov/clinic/ptsafety/chap44. htm. Accessed December 12, 2005.
6. Morey JC, Simon R, Jay GD, et al. Error reduction and performance improvement in the emergency department through formal teamwork training: evaluation results of the MedTeams project. Health Serv Res. 2000;37:1553-1581.
7. Thomas EJ, Sherwood GD, Helmreich RL. Lessons learned from aviation: teamwork to improve patient safety. Nurs Econ. 2003;21:241-243.
8. Thomas MJW. Predictors of threat and error management: identification of core nontechnical skills and implications for training systems design. Int J Aviat Psychol. 2004;14:207-231.
9. Kosnik LK. The new paradigm of crew resource management: just what is needed to reengage the stalled collaborative movement. J Qual Improv. 2002;28:235-241.
10. Helmreich RL, Merritt AC, Wilhelm JA. The evolution of crew resource management training in commercial aviation. Int J Aviat Psychol. 1999;9:19-32.
11. Hatlestad D. Aircraft crew resource management as a model for airway resource management in the field. Emerg Med Serv. 2002;31:25-26, 29.
12. Malloch K, Moore N, Sluyter D. Relationship centered care: achieving true value in healthcare. J Nurs Adm. 2000;30:379-385.
13. Rivers RM, Swain D, Nixon WR. Using aviation safety measures to enhance patient outcomes. AORN J. 2003;77:158, 160-162.
14. Wachter R. The end of the beginning: patient safety five years after "To Err is Human." Qual Care. 2004;1:1-1.
15. Meyer G. Making the health care system safer: Third Annual Patient Safety Research Conference. Available at: http://www.ahrq.gov/qual/ptsconf3/ptsconf3e. htm. Accessed December 12, 2005.
16. Heath J, Johanson W, Blake N. Healthy work environments: a validation of the literature. J Nurs Adm. 2004;34:524-530.
17. Roberts KH, Yu K, van Stralen. Patient safety is an organizational systems issue: lessons from a variety of industries. In: Youngberg BJ, Hatlie M, eds. The Patient Safety Handbook. 1st ed. Boston: Jones & Bartlett; 2004:169-186.
18. Grogan EL, Stiles RA, France DJ, et al. The impact of aviation-based teamwork training on the attitudes of healthcare professionals. J Am Coll Surg. 2004;199:843-848.
19. Davies JM, Helmreich RL. Simulation: it's a start. Can Anaesth Soc J. 1996;43:425-429.