메뉴 건너뛰기




Volumn 18, Issue 1, 2006, Pages 77-114

Learning to troubleshoot: A new theory-based design architecture

Author keywords

Cognitive processes; Problem solving; Troubleshooting

Indexed keywords


EID: 33748092394     PISSN: 1040726X     EISSN: 1573336X     Source Type: Journal    
DOI: 10.1007/s10648-006-9001-8     Document Type: Article
Times cited : (98)

References (99)
  • 1
    • 0028401306 scopus 로고
    • Case-based reasoning: Foundational issues, methodological variations, and system approaches
    • Aamodt, A., and Plaza, E. (1994). Case-based reasoning: Foundational issues, methodological variations, and system approaches. Artificial Intelligence Communications 7(1), 39-59.
    • (1994) Artificial Intelligence Communications , vol.7 , Issue.1 , pp. 39-59
    • Aamodt, A.1    Plaza, E.2
  • 2
    • 33748085805 scopus 로고    scopus 로고
    • Maintenance training simulator fidelity and individual differences in transfer of training
    • Sweezey, R. W., and Andrews, D. H. (eds.), Human Factors Society, Santa Monica, CA
    • Allen, J. A., Hayes, R. Y. T., and Buffardi, L. C. (2001). Maintenance training simulator fidelity and individual differences in transfer of training. In Sweezey, R. W., and Andrews, D. H. (eds.), Readings in Training and Simulation; A 30-Year Perspective, Human Factors Society, Santa Monica, CA, pp. 272-284.
    • (2001) Readings in Training and Simulation; A 30-Year Perspective , pp. 272-284
    • Allen, J.A.1    Hayes, R.Y.T.2    Buffardi, L.C.3
  • 3
    • 0029757239 scopus 로고    scopus 로고
    • The effects of network size and fault intermittency on troubleshooting performance
    • Allen, J. A., Terague, R. C., and Carter, R. E. (1996). The effects of network size and fault intermittency on troubleshooting performance. IEEE Trans. Syst. Man Cybern. 26(1): 125-132.
    • (1996) IEEE Trans. Syst. Man Cybern. , vol.26 , Issue.1 , pp. 125-132
    • Allen, J.A.1    Terague, R.C.2    Carter, R.E.3
  • 4
    • 33748049552 scopus 로고    scopus 로고
    • A model of the information-processing and cognitive ability requirements for mechanical troubleshooting
    • Axton, T. R., Doverspike, D., Park, S. R. and Barrett, G. V. (1997). A model of the information-processing and cognitive ability requirements for mechanical troubleshooting. Int. J. Cogn. Ergon. 1(3): 245-266.
    • (1997) Int. J. Cogn. Ergon. , vol.1 , Issue.3 , pp. 245-266
    • Axton, T.R.1    Doverspike, D.2    Park, S.R.3    Barrett, G.V.4
  • 5
    • 0024631286 scopus 로고
    • A field study of computer-controlled manufacturing systems
    • Bereiter, S. R., and Miller, S. M. (1989). A field study of computer-controlled manufacturing systems. IEEE Trans. Syst. Man Cybern. 19: 205-219.
    • (1989) IEEE Trans. Syst. Man Cybern. , vol.19 , pp. 205-219
    • Bereiter, S.R.1    Miller, S.M.2
  • 6
    • 0032659910 scopus 로고    scopus 로고
    • Expert error in troubleshooting: An exploratory study in electronics
    • Besnard, D., and Bastien-Toniazzo, M. (1999). Expert error in troubleshooting: An exploratory study in electronics. Int. J. Hum.-Comput. Stud. 50:391-405.
    • (1999) Int. J. Hum.-Comput. Stud. , vol.50 , pp. 391-405
    • Besnard, D.1    Bastien-Toniazzo, M.2
  • 7
    • 33748060633 scopus 로고
    • The role of biomedical knowledge in clinical reasoning by experts, intermediates, and novices
    • Boshuizen, H. P. A., and Schmidt, H. G. (1992). The role of biomedical knowledge in clinical reasoning by experts, intermediates, and novices. Cogn. Sci. 5:121-152.
    • (1992) Cogn. Sci. , vol.5 , pp. 121-152
    • Boshuizen, H.P.A.1    Schmidt, H.G.2
  • 9
    • 84965520752 scopus 로고
    • Situated cognition and the culture of learning
    • Brown, J. S., Collins, A., and Duguid, P. (1989). Situated cognition and the culture of learning. Educ. Res. 18: 32-42.
    • (1989) Educ. Res. , vol.18 , pp. 32-42
    • Brown, J.S.1    Collins, A.2    Duguid, P.3
  • 10
    • 0025049683 scopus 로고
    • Learning subgoals and methods for solving probability problems
    • Catrambone, R. C., and Holyoak, K. J. (1990). Learning subgoals and methods for solving probability problems. Memory Cogn. 18(6): 593-603.
    • (1990) Memory Cogn. , vol.18 , Issue.6 , pp. 593-603
    • Catrambone, R.C.1    Holyoak, K.J.2
  • 11
    • 0040577762 scopus 로고
    • Self-explanations: How students study and use examples in learning to solve problems
    • Chi, M. T. H., Bassock, M., Lewis, M. W., Reiman, P., and Glaser, R. (1989). Self-explanations: How students study and use examples in learning to solve problems. Cogn. Sci. 13:145-182.
    • (1989) Cogn. Sci. , vol.13 , pp. 145-182
    • Chi, M.T.H.1    Bassock, M.2    Lewis, M.W.3    Reiman, P.4    Glaser, R.5
  • 12
    • 58149410841 scopus 로고
    • Categorization and representation of physics problems by experts and novices
    • Chi, M. T. H., Feltovich, P. J., and Glaser, R. (1981). Categorization and representation of physics problems by experts and novices. Cogn. Sci. 5:121-152.
    • (1981) Cogn. Sci. , vol.5 , pp. 121-152
    • Chi, M.T.H.1    Feltovich, P.J.2    Glaser, R.3
  • 13
    • 84885733196 scopus 로고
    • The content of physics self-explanations
    • Chi, M. T. H., and Van Lehn, K. A. (1991). The content of physics self-explanations. J. Learn. Sci. 1(1): 69-105.
    • (1991) J. Learn. Sci. , vol.1 , Issue.1 , pp. 69-105
    • Chi, M.T.H.1    Van Lehn, K.A.2
  • 14
    • 0001399281 scopus 로고
    • Effects of schema acquisition and rule automation on mathematical problem solving
    • Cooper, G., and Sweller, J. (1987). Effects of schema acquisition and rule automation on mathematical problem solving. J. Educ. Psychol. 79: 347-362.
    • (1987) J. Educ. Psychol. , vol.79 , pp. 347-362
    • Cooper, G.1    Sweller, J.2
  • 15
    • 0020858399 scopus 로고
    • Reasoning from first principles in electronic troubleshooting
    • David, R. (1983). Reasoning from first principles in electronic troubleshooting. Int. J. ManMach. Stud. 19: 403-423.
    • (1983) Int. J. ManMach. Stud. , vol.19 , pp. 403-423
    • David, R.1
  • 16
    • 0017059397 scopus 로고
    • Field independence and hypothesis testing
    • Davis, J. K., and Haueisen, W. C. (1976). Field independence and hypothesis testing. Percept. Motor Skills 43:763-769.
    • (1976) Percept. Motor Skills , vol.43 , pp. 763-769
    • Davis, J.K.1    Haueisen, W.C.2
  • 17
    • 0347877325 scopus 로고    scopus 로고
    • High versus low contextual interference in simulation-based training of troubleshooting skill: Effects of transfer performance and invested mental effort
    • De Croock, M. B. M., van Merrienboer, J. J. G., and Paas, F. G. W. C. (1998). High versus low contextual interference in simulation-based training of troubleshooting skill: Effects of transfer performance and invested mental effort. Comput. Hum. Behav. 14(2): 249-267.
    • (1998) Comput. Hum. Behav. , vol.14 , Issue.2 , pp. 249-267
    • De Croock, M.B.M.1    Van Merrienboer, J.J.G.2    Paas, F.G.W.C.3
  • 18
    • 0040689669 scopus 로고
    • How circuits work
    • Bobrow, D. O. (ed.), MET Press, Cambridge, MA
    • deKleer, J. (1985). How circuits work. In Bobrow, D. O. (ed.), Qualitative Reasoning About Physical Systems, MET Press, Cambridge, MA, pp. 205-280.
    • (1985) Qualitative Reasoning about Physical Systems , pp. 205-280
    • Dekleer, J.1
  • 21
    • 0000954836 scopus 로고
    • Prospects of the limits of the empirical study of expertise: An introduction
    • Ericson, K. A., and Smith, J. (eds.), Cambridge University Press, New York
    • Ericsson, K. A., and Smith, J. (1991). Prospects of the limits of the empirical study of expertise: An introduction. In Ericson, K. A., and Smith, J. (eds.), Toward A General Theory of Expertise: Prospects and Limits, Cambridge University Press, New York, pp. 1-38.
    • (1991) Toward a General Theory of Expertise: Prospects and Limits , pp. 1-38
    • Ericsson, K.A.1    Smith, J.2
  • 22
    • 33748063731 scopus 로고
    • Understanding reflective problem solving
    • Pstoka, J., Massey, L. D., and Mutter, S. A. (eds.), Lawrence Erlbaum Associates, Hillsdale, NJ
    • Feurzig, W., and Ritter, F. (1988). Understanding reflective problem solving. In Pstoka, J., Massey, L. D., and Mutter, S. A. (eds.), Intelligent Tutoring Systems: Lessons Learned, Lawrence Erlbaum Associates, Hillsdale, NJ, pp. 435-450.
    • (1988) Intelligent Tutoring Systems: Lessons Learned , pp. 435-450
    • Feurzig, W.1    Ritter, F.2
  • 23
    • 33646751816 scopus 로고
    • An exploration of technical troubleshooting expertise in design, manufacturing, and repair contexts
    • Flesher, J. W. (1993). An exploration of technical troubleshooting expertise in design, manufacturing, and repair contexts. J. Ind. Teach. Educ. 31(1): 34-56.
    • (1993) J. Ind. Teach. Educ. , vol.31 , Issue.1 , pp. 34-56
    • Flesher, J.W.1
  • 24
    • 84965703922 scopus 로고
    • Implications of cognitive theory for instruction in problem solving
    • Frederiksen, N. (1984). Implications of cognitive theory for instruction in problem solving. Rev. Educ. Res. 54(3): 363-407.
    • (1984) Rev. Educ. Res. , vol.54 , Issue.3 , pp. 363-407
    • Frederiksen, N.1
  • 25
    • 0001005451 scopus 로고
    • Implicit testing within an intelligent tutoring system
    • Frederiksen, J. R., and White, B. Y. (1988). Implicit testing within an intelligent tutoring system. Mach.-Mediat. Learn. 2: 351-372.
    • (1988) Mach.-Mediat. Learn. , vol.2 , pp. 351-372
    • Frederiksen, J.R.1    White, B.Y.2
  • 26
    • 0343737006 scopus 로고
    • The avionics job-family tutor: An approach to developing generic cognitive skills within a job-situated context
    • Artificial Intelligence in Education:, Edinburgh, Scotland
    • Frederiksen, J. R., and White, B. Y. (1993). The avionics job-family tutor: An approach to developing generic cognitive skills within a job-situated context. In Artificial Intelligence in Education: Proceedings of AI-ED 93, World Conference on Artificial Intelligence in Education (pp. 513-520), Edinburgh, Scotland.
    • (1993) Proceedings of AI-ED 93, World Conference on Artificial Intelligence in Education , pp. 513-520
    • Frederiksen, J.R.1    White, B.Y.2
  • 27
    • 0002629551 scopus 로고
    • Dynamic decision making in anesthesiology: Cognitive models and training approaches
    • Evans, D. A., and Patel, V. (eds.), Springer-Verlag, Heidelburg FRG
    • Gaba, D. (1991). Dynamic decision making in anesthesiology: Cognitive models and training approaches. In Evans, D. A., and Patel, V. (eds.), Advance Models of Cognition for Medical Training and Practice, Springer-Verlag, Heidelburg FRG, pp. 123-147.
    • (1991) Advance Models of Cognition for Medical Training and Practice , pp. 123-147
    • Gaba, D.1
  • 28
    • 0007176580 scopus 로고
    • Individual differences in troubleshooting
    • Gitomer, D. H. (1988). Individual differences in troubleshooting. Hum. Perform. 1(2): 111-131.
    • (1988) Hum. Perform. , vol.1 , Issue.2 , pp. 111-131
    • Gitomer, D.H.1
  • 29
    • 0001910883 scopus 로고
    • Diagnostic assessment of a troubleshooting skill in an intelligent tutoring system
    • Nichols, P. D., Chipman, S. F., and Brennan, R. L. (eds.), Lawrence Erlbaum Associates, Hillsdale, NJ
    • Gitomer, D. H., Steinberg, L. S., and Mislevy, R. J. (1995). Diagnostic assessment of a troubleshooting skill in an intelligent tutoring system. In Nichols, P. D., Chipman, S. F., and Brennan, R. L. (eds.), Cognitively Diagnostic Assessment, Lawrence Erlbaum Associates, Hillsdale, NJ.
    • (1995) Cognitively Diagnostic Assessment
    • Gitomer, D.H.1    Steinberg, L.S.2    Mislevy, R.J.3
  • 30
    • 0006734896 scopus 로고
    • A naturalistic study of transfer: Adaptive expertise in technical domains
    • Detterman, D., and Sternberg, R. (eds.), Ablex Publishing, Westport, CT
    • Gott, S. P., Hall, E. P., Pokorny, R. A., Dibble, E., and Glaser, R. (1993). A naturalistic study of transfer: Adaptive expertise in technical domains. In Detterman, D., and Sternberg, R. (eds.), Transfer on Trial: Intelligence, Cognition, and Instruction, Ablex Publishing, Westport, CT, pp. 258-288.
    • (1993) Transfer on Trial: Intelligence, Cognition, and Instruction , pp. 258-288
    • Gott, S.P.1    Hall, E.P.2    Pokorny, R.A.3    Dibble, E.4    Glaser, R.5
  • 32
    • 0003277094 scopus 로고
    • Knowledge and processes in mechanical problem solving
    • Sternberg, R. J., and Frensch, P. A. (eds.), Lawrence Erlbaum Associates, Hillsdale, NJ
    • Hegarty, M. (1991). Knowledge and processes in mechanical problem solving. In Sternberg, R. J., and Frensch, P. A. (eds.), Complex Problem Solving: Principles and Mechanisms, Lawrence Erlbaum Associates, Hillsdale, NJ, pp. 253-185.
    • (1991) Complex Problem Solving: Principles and Mechanisms , pp. 253-1185
    • Hegarty, M.1
  • 33
    • 0039238266 scopus 로고
    • An exploration of the effect of structure variables on mathematical word problem-solving achievement
    • (Doctoral dissertation, Rutgers University, 1982).
    • Heller, L. C. (1982). An exploration of the effect of structure variables on mathematical word problem-solving achievement (Doctoral dissertation, Rutgers University, 1982). Dissert. Abstr. Int. 44: 416.
    • (1982) Dissert. Abstr. Int. , vol.44 , pp. 416
    • Heller, L.C.1
  • 36
    • 27944499521 scopus 로고    scopus 로고
    • A method to describe human diagnostic strategies in relation to the design of human-machine cooperation
    • Hoc, J. M., and Carlier, X. (2000). A method to describe human diagnostic strategies in relation to the design of human-machine cooperation. Int. J. Cogn. Ergon. 4(4): 297-309.
    • (2000) Int. J. Cogn. Ergon. , vol.4 , Issue.4 , pp. 297-309
    • Hoc, J.M.1    Carlier, X.2
  • 37
  • 38
    • 84990674997 scopus 로고
    • Cognitive analysis of expert and novice troubleshooting performance
    • Johnson, S. D. (1988). Cognitive analysis of expert and novice troubleshooting performance. Perform. Improv. Q. 1(3): 38-54.
    • (1988) Perform. Improv. Q. , vol.1 , Issue.3 , pp. 38-54
    • Johnson, S.D.1
  • 39
    • 27944442774 scopus 로고
    • A description of experts and novice performance differences on technical troubleshooting tasks
    • Johnson, S. D. (1989). A description of experts and novice performance differences on technical troubleshooting tasks. J. Ind. Teach. Educ. 26:19-37.
    • (1989) J. Ind. Teach. Educ. , vol.26 , pp. 19-37
    • Johnson, S.D.1
  • 40
    • 2342597493 scopus 로고
    • Training technical troubleshooters
    • Johnson, S. D. (1991). Training technical troubleshooters. Tech. Skills Train. 27(7): 9-16.
    • (1991) Tech. Skills Train. , vol.27 , Issue.7 , pp. 9-16
    • Johnson, S.D.1
  • 41
    • 33748037121 scopus 로고
    • Paper presented at the Annual Meeting of the American Vocational Association, Denver, CO. (ERIC Document Reproduction Service No. ED 389 948)
    • Johnson, S. D., Flesher, J. W., and Chung, S.-P. (1995, December). Understanding troubleshooting styles to improve training methods. Paper presented at the Annual Meeting of the American Vocational Association, Denver, CO. (ERIC Document Reproduction Service No. ED 389 948).
    • (1995) Understanding Troubleshooting Styles to Improve Training Methods
    • Johnson, S.D.1    Flesher, J.W.2    Chung, S.-P.3
  • 42
    • 0347954615 scopus 로고
    • Enhancing electrical troubleshooting skills in a computer-coached practice environment
    • Johnson, S. D., Flesher, J. W., Jehng, J. C., and Ferej, A. (1993). Enhancing electrical troubleshooting skills in a computer-coached practice environment. Interact. Learn. Environ. 3(3): 199-214.
    • (1993) Interact. Learn. Environ. , vol.3 , Issue.3 , pp. 199-214
    • Johnson, S.D.1    Flesher, J.W.2    Jehng, J.C.3    Ferej, A.4
  • 43
    • 84990696153 scopus 로고
    • The effect of functional flow diagrams on apprentice aircraft mechanics' technical system understanding
    • Johnson, S. D., and Satchwell, R. E. (1993). The effect of functional flow diagrams on apprentice aircraft mechanics' technical system understanding. Perform. Improv. Q. 6(4): 73-91.
    • (1993) Perform. Improv. Q. , vol.6 , Issue.4 , pp. 73-91
    • Johnson, S.D.1    Satchwell, R.E.2
  • 44
    • 33748036815 scopus 로고
    • Modeling student performance in diagnostic tasks: A decade of evolution
    • Regian, J. W., and Shute, V. J. (eds.), Lawrence Erlbaum Associates, Hillsdale, NJ
    • Johnson, W. B., and Norton, J. E. (1992). Modeling student performance in diagnostic tasks: A decade of evolution. In Regian, J. W., and Shute, V. J. (eds.), Cognitive Approaches to Automated Instruction, Lawrence Erlbaum Associates, Hillsdale, NJ, pp. 195-216.
    • (1992) Cognitive Approaches to Automated Instruction , pp. 195-216
    • Johnson, W.B.1    Norton, J.E.2
  • 45
    • 33748080225 scopus 로고    scopus 로고
    • Training maintenance technicians for troubleshooting: Two experiments with computer simulations
    • Sweezy, R. W., and Andrews, D. H. (eds.), Human Factors Society, Santa Monica, CA
    • Johnson, W. B., and Rouse, W. B. (2001). Training maintenance technicians for troubleshooting: Two experiments with computer simulations. In Sweezy, R. W., and Andrews, D. H. (eds.), Readings in Training and Simulation: A 30-Year Perspective, Human Factors Society, Santa Monica, CA.
    • (2001) Readings in Training and Simulation: A 30-year Perspective
    • Johnson, W.B.1    Rouse, W.B.2
  • 46
    • 0034551957 scopus 로고    scopus 로고
    • Toward a design theory of problem solving
    • Jonassen, D. H. (2000). Toward a design theory of problem solving. Educ. TechnoL Res. Dev. 48(4): 63-85.
    • (2000) Educ. TechnoL Res. Dev. , vol.48 , Issue.4 , pp. 63-85
    • Jonassen, D.H.1
  • 47
    • 0038576559 scopus 로고    scopus 로고
    • Mental models: Knowledge in the head and knowledge in the world
    • Jonassen, D. H., and Henning, P. (1999). Mental models: Knowledge in the head and knowledge in the world. Educ. TechnoL 39(3): 37-42.
    • (1999) Educ. TechnoL , vol.39 , Issue.3 , pp. 37-42
    • Jonassen, D.H.1    Henning, P.2
  • 48
    • 0036018575 scopus 로고    scopus 로고
    • Case-based reasoning and instructional design: Using stories to support problem solving
    • Jonassen, D. H., and Hernandez-Serrano, J. (2002). Case-based reasoning and instructional design: Using stories to support problem solving. Educ. Technol. Res. Dev. 50(2): 65-77.
    • (2002) Educ. Technol. Res. Dev. , vol.50 , Issue.2 , pp. 65-77
    • Jonassen, D.H.1    Hernandez-Serrano, J.2
  • 49
    • 0039297861 scopus 로고    scopus 로고
    • Causal modeling for structuring case-based learning environments
    • Jonassen, D. H., Mann, E., and Ambruso, D. J. (1996). Causal modeling for structuring case-based learning environments. Intell. Tutor. Media 6(3/4): 103-112.
    • (1996) Intell. Tutor. Media , vol.6 , Issue.3-4 , pp. 103-112
    • Jonassen, D.H.1    Mann, E.2    Ambruso, D.J.3
  • 50
    • 0001743681 scopus 로고
    • The process of causal attribution
    • Kelley, H. H. (1973). The process of causal attribution. Am. Psychol. 28:107-128.
    • (1973) Am. Psychol. , vol.28 , pp. 107-128
    • Kelley, H.H.1
  • 51
    • 48549108448 scopus 로고
    • The role of a mental model in learning to operate a device
    • Kieras, D. E., and Bovair, S. (1984). The role of a mental model in learning to operate a device. Cogn. Sci. 8: 255-273.
    • (1984) Cogn. Sci. , vol.8 , pp. 255-273
    • Kieras, D.E.1    Bovair, S.2
  • 53
    • 0005581081 scopus 로고
    • Strategies of failure diagnosis in computer-controlled manufacturing systems
    • Konradt, U. (1995). Strategies of failure diagnosis in computer-controlled manufacturing systems. Int. J. Hum.-Comput. Stud. 43: 503-521.
    • (1995) Int. J. Hum.-Comput. Stud. , vol.43 , pp. 503-521
    • Konradt, U.1
  • 54
    • 0040689970 scopus 로고
    • Design, development, and implementation of an intelligent tutoring system for training radar mechanics to troubleshoot
    • Taylor & Francis, Washington, DC
    • Kurland, L. C., Granville, R. A., and MacLaughlin, D. B. (1992). Design, development, and implementation of an intelligent tutoring system for training radar mechanics to troubleshoot. In Intelligent Instruction by Computer: Theory and Practice, Taylor & Francis, Washington, DC.
    • (1992) Intelligent Instruction by Computer: Theory and Practice
    • Kurland, L.C.1    Granville, R.A.2    MacLaughlin, D.B.3
  • 55
    • 0007248379 scopus 로고
    • A taxonomy of learning skills
    • Ackerman, P. L., Sternberg, R. J., and Glaser, R. (eds.), Lawrence Erlbaum Associates, Hillsdale, NJ
    • Kyllonen, P. C., and Shute, V. J. (1989). A taxonomy of learning skills. In Ackerman, P. L., Sternberg, R. J., and Glaser, R. (eds.), Learning and Individual Differences, Lawrence Erlbaum Associates, Hillsdale, NJ.
    • (1989) Learning and Individual Differences
    • Kyllonen, P.C.1    Shute, V.J.2
  • 56
    • 21144460426 scopus 로고
    • Dynamic assessment of proficiency for solving procedural knowledge tasks
    • Lajoie, S. P., and Lesgold, A. M. (1992a). Dynamic assessment of proficiency for solving procedural knowledge tasks. Educ. Psychol. 27(3): 365-384.
    • (1992) Educ. Psychol. , vol.27 , Issue.3 , pp. 365-384
    • Lajoie, S.P.1    Lesgold, A.M.2
  • 57
    • 0011599227 scopus 로고
    • Apprenticeship training in the workplace: Computer-coached practice environment as a new form of apprenticeship
    • Farr, M. J., and Psotka, J. (eds.), Taylor & Francis, Washington, DC
    • Lajoie, S. P., and Lesgold, A. (1992b). Apprenticeship training in the workplace: Computer-coached practice environment as a new form of apprenticeship. In Farr, M. J., and Psotka, J. (eds.), Intelligent Instruction in Computer: Theory and Practice, Taylor & Francis, Washington, DC.
    • (1992) Intelligent Instruction in Computer: Theory and Practice
    • Lajoie, S.P.1    Lesgold, A.2
  • 58
    • 0343170815 scopus 로고
    • Expert and novice performance in solving physics problems
    • Larkin, J., McDermott, J., Simon, D. P., and Simon, H. A. (1980). Expert and novice performance in solving physics problems. Science 208:1335-1342.
    • (1980) Science , vol.208 , pp. 1335-1342
    • Larkin, J.1    McDermott, J.2    Simon, D.P.3    Simon, H.A.4
  • 59
    • 0010097546 scopus 로고
    • Complex problem solving in electronics
    • Sternberg, R. J., and Frensch, P. A. (eds.), Lawrence Erlbaum Associates, Hillsdale, NJ
    • Lesgold, A., and Lajoie, S. (1991). Complex problem solving in electronics. In Sternberg, R. J., and Frensch, P. A. (eds.), Complex Problem Solving: Principles and Mechanisms, Lawrence Erlbaum Associates, Hillsdale, NJ.
    • (1991) Complex Problem Solving: Principles and Mechanisms
    • Lesgold, A.1    Lajoie, S.2
  • 60
    • 0022716171 scopus 로고
    • Problem representation: The effects of spatial arrays
    • McGuinness, C. (1986). Problem representation: The effects of spatial arrays. Memory Cogn. 14(3): 270-280.
    • (1986) Memory Cogn. , vol.14 , Issue.3 , pp. 270-280
    • McGuinness, C.1
  • 61
    • 56749145138 scopus 로고    scopus 로고
    • Factors affecting technological trouble shooting skills
    • MacPherson, R. T. (1998). Factors affecting technological trouble shooting skills. J. Ind. Teach. Educ. 35(4): 5-28.
    • (1998) J. Ind. Teach. Educ. , vol.35 , Issue.4 , pp. 5-28
    • MacPherson, R.T.1
  • 62
    • 0037412644 scopus 로고    scopus 로고
    • Nine ways to reduce cognitive load in multimedia learning
    • Mayer, R. E., and Moreno, R. (2003). Nine ways to reduce cognitive load in multimedia learning. Educ. Psychol. 38(1): 43-52.
    • (2003) Educ. Psychol. , vol.38 , Issue.1 , pp. 43-52
    • Mayer, R.E.1    Moreno, R.2
  • 63
    • 0003008128 scopus 로고
    • Cognitive task analysis as a basis for tutor development: Articulating abstract knowledge representation
    • Psotka, J., Massey, L. D., and Mutter, S. A. (eds.), Lawrence Erlbaum Associates, Hillsdale, NJ
    • Means, B., and Gott, S. P. (1988). Cognitive task analysis as a basis for tutor development: Articulating abstract knowledge representation. In Psotka, J., Massey, L. D., and Mutter, S. A. (eds.), Intelligent Tutoring Systems: Lessons Learned, Lawrence Erlbaum Associates, Hillsdale, NJ, pp. 35-57.
    • (1988) Intelligent Tutoring Systems: Lessons Learned , pp. 35-57
    • Means, B.1    Gott, S.P.2
  • 64
    • 0022562816 scopus 로고
    • Field independence and proficiency in electrical fault diagnosis
    • Moran, A. P. (1986). Field independence and proficiency in electrical fault diagnosis. IEEE Trans. Syst. Man Cybern. SMC-16(1): 162-165.
    • (1986) IEEE Trans. Syst. Man Cybern. , vol.SMC-16 , Issue.1 , pp. 162-165
    • Moran, A.P.1
  • 65
    • 0022324458 scopus 로고
    • Review and evaluation of empirical research in troubleshooting
    • Morris, N. M., and Rouse, W. B. (1985). Review and evaluation of empirical research in troubleshooting. Hum. Factors 27(5): 503-530.
    • (1985) Hum. Factors , vol.27 , Issue.5 , pp. 503-530
    • Morris, N.M.1    Rouse, W.B.2
  • 66
    • 0001565893 scopus 로고    scopus 로고
    • Learning to solve compare word problems: The effect of example format and generating self-explanations
    • Mwangi, W., and Sweller, J. (1998). Learning to solve compare word problems: The effect of example format and generating self-explanations. Cognit. Instr. 16:173-199.
    • (1998) Cognit. Instr. , vol.16 , pp. 173-199
    • Mwangi, W.1    Sweller, J.2
  • 68
    • 0037412682 scopus 로고    scopus 로고
    • Cognitive load theory and instructional design: Recent developments
    • Paas, F., Renkl, A., and Sweller, J. (2003). Cognitive load theory and instructional design: Recent developments. Educ. Psychol. 38(1): 1-4.
    • (2003) Educ. Psychol. , vol.38 , Issue.1 , pp. 1-4
    • Paas, F.1    Renkl, A.2    Sweller, J.3
  • 69
    • 21144483489 scopus 로고
    • Selective use of animation and feedback in computer-based instruction
    • Park, O. K., and Gittelman, S. S. (1992). Selective use of animation and feedback in computer-based instruction. Educ. Technol. Res. Dev. 40(4): 27-38.
    • (1992) Educ. Technol. Res. Dev. , vol.40 , Issue.4 , pp. 27-38
    • Park, O.K.1    Gittelman, S.S.2
  • 70
    • 0027436187 scopus 로고
    • Cognitive aspects of fault-finding training and transfer
    • Patrick, J. (1993). Cognitive aspects of fault-finding training and transfer. Le Travail Humain 56(2/3): 187-209.
    • (1993) Le Travail Humain , vol.56 , Issue.2-3 , pp. 187-209
    • Patrick, J.1
  • 71
    • 0023966244 scopus 로고
    • Training and transfer of fault-finding skill
    • Patrick, J., and Haines, B. (1988). Training and transfer of fault-finding skill. Ergonomics 31(2): 193-210.
    • (1988) Ergonomics , vol.31 , Issue.2 , pp. 193-210
    • Patrick, J.1    Haines, B.2
  • 72
    • 22544465493 scopus 로고
    • A view from troubleshooting
    • Smith, M. U. (ed.), Lawrence Erlbaum Associates, Hillsdale, NJ
    • Perez, R. S. (1991). A view from troubleshooting. In Smith, M. U. (ed.), Toward a Unified Theory of Problem Solving, Lawrence Erlbaum Associates, Hillsdale, NJ.
    • (1991) Toward a Unified Theory of Problem Solving
    • Perez, R.S.1
  • 74
    • 0030309252 scopus 로고    scopus 로고
    • Analyzing components of work samples to evaluate performance
    • Pokorny, R. A., Hall, E. P., Gallaway, M. A., and Dibble, E. (1996). Analyzing components of work samples to evaluate performance. Mil Psychol. 8(3): 161-177.
    • (1996) Mil Psychol. , vol.8 , Issue.3 , pp. 161-177
    • Pokorny, R.A.1    Hall, E.P.2    Gallaway, M.A.3    Dibble, E.4
  • 75
    • 0026924143 scopus 로고
    • In search of how people change: Applications to addictive behaviors
    • Prochaska, J. O., DiClemente, C. C., and Norcross, J. C. (1992). In search of how people change: Applications to addictive behaviors. Am. Psychol. 47(9): 1102-1114.
    • (1992) Am. Psychol. , vol.47 , Issue.9 , pp. 1102-1114
    • Prochaska, J.O.1    Diclemente, C.C.2    Norcross, J.C.3
  • 76
    • 0038886192 scopus 로고
    • Strategies for state identification and diagnosis in supervisory control tasks, and design of computer-based support systems
    • In Rouse, W. B. (ed.)
    • Rasmussen, J. (1984a). Strategies for state identification and diagnosis in supervisory control tasks, and design of computer-based support systems. In Rouse, W. B. (ed.), Adv. ManMach. Syst. Res., 1:139-193.
    • (1984) Adv. ManMach. Syst. Res. , vol.1 , pp. 139-193
    • Rasmussen, J.1
  • 78
    • 0001701905 scopus 로고
    • Human expertise
    • Gilhooly, K. J. (ed.), Plenum, New York
    • Reimann, P., and Chi, M. T. H. (1989). Human expertise. In Gilhooly, K. J. (ed.), Human and Machine Problem Solving, Plenum, New York, pp. 161-191.
    • (1989) Human and Machine Problem Solving , pp. 161-191
    • Reimann, P.1    Chi, M.T.H.2
  • 79
    • 0037412702 scopus 로고    scopus 로고
    • Structuring the transition from example study to problem solving in cognitive skill acquisition: A cognitive load perspective
    • Renkl, A., and Atkinson, R. K. (2003). Structuring the transition from example study to problem solving in cognitive skill acquisition: A cognitive load perspective. Educ. Psychol. 38(1): 15-22.
    • (2003) Educ. Psychol. , vol.38 , Issue.1 , pp. 15-22
    • Renkl, A.1    Atkinson, R.K.2
  • 80
    • 84987193567 scopus 로고
    • Individual differences: A third component in problem-solving instruction
    • January.
    • Running, McCurdy, and Ballinger (1984, January). Individual differences: A third component in problem-solving instruction. J. Res. Sci. Teach. 21(1): 71-82.
    • (1984) J. Res. Sci. Teach. , vol.21 , Issue.1 , pp. 71-82
    • Running, M.1    Ballinger2
  • 82
    • 84991149405 scopus 로고
    • Measuring mental models: Choosing the right tool for the job
    • Rowe, A. L., and Cooke, N. J. (1995). Measuring mental models: Choosing the right tool for the job. Hum. Resour. Dev. Q. 6(3): 243-262.
    • (1995) Hum. Resour. Dev. Q. , vol.6 , Issue.3 , pp. 243-262
    • Rowe, A.L.1    Cooke, N.J.2
  • 83
    • 0003030567 scopus 로고    scopus 로고
    • Toward an on-line knowledge assessment methodology: Building on the relationship between knowing and doing
    • Rowe, A. L., Cooke, N. J., Hall, E. P., and Halgren, T. L. (1996). Toward an on-line knowledge assessment methodology: Building on the relationship between knowing and doing. J. Exp. Psychol. Appl. 2(1): 31-47.
    • (1996) J. Exp. Psychol. Appl. , vol.2 , Issue.1 , pp. 31-47
    • Rowe, A.L.1    Cooke, N.J.2    Hall, E.P.3    Halgren, T.L.4
  • 84
    • 33748031528 scopus 로고
    • The acquisition of troubleshooting skill implication for tools for learning
    • Brouwer-Janse, M. D., and Harrington, T. L. (eds.), Springer-Verlag, New York
    • Schaafstal, A., and Schraagen, J. M. (1993). The acquisition of troubleshooting skill implication for tools for learning. In Brouwer-Janse, M. D., and Harrington, T. L. (eds.), Human-Machine. Communication for Educational Systems Design, Springer-Verlag, New York, pp. 107-118.
    • (1993) Human-machine. Communication for Educational Systems Design , pp. 107-118
    • Schaafstal, A.1    Schraagen, J.M.2
  • 85
    • 2542635912 scopus 로고    scopus 로고
    • Training of troubleshooting: A structured, task analytical approach
    • Schraagen, J. M., Chipman, S. F., and Shalin, V. L. (eds.), Lawrence Erlbaum Associates, Mahwah, NJ
    • Schaafstal, A., and Schraagen, J. M. (2000). Training of troubleshooting: A structured, task analytical approach. In Schraagen, J. M., Chipman, S. F., and Shalin, V. L. (eds.), Cognitive Task Analysis, Lawrence Erlbaum Associates, Mahwah, NJ, pp. 57-70.
    • (2000) Cognitive Task Analysis , pp. 57-70
    • Schaafstal, A.1    Schraagen, J.M.2
  • 86
    • 0033920850 scopus 로고    scopus 로고
    • Cognitive task analysis and innovation of training: The case of structured troubleshooting
    • Schaafstal, A., Schraagen, J. M., and van Berlo, M. (2000). Cognitive task analysis and innovation of training: The case of structured troubleshooting. Hum. Factors 42(1): 75-86.
    • (2000) Hum. Factors , vol.42 , Issue.1 , pp. 75-86
    • Schaafstal, A.1    Schraagen, J.M.2    Van Berlo, M.3
  • 88
    • 0039441832 scopus 로고
    • On acquiring expertise in medicine
    • Schmidt, H. G., and Boshuizen, H. G. A. (1993). On acquiring expertise in medicine. Educ. Psychol Rev. 5(3): 205-221.
    • (1993) Educ. Psychol Rev. , vol.5 , Issue.3 , pp. 205-221
    • Schmidt, H.G.1    Boshuizen, H.G.A.2
  • 90
    • 0002568276 scopus 로고
    • Functional representations of devices and compilation of diagnostic problem-solving systems
    • Kolodner, J., and Riesbeck, C. K. (eds.), Lawrence Erlbaum Associates, Hillsdale, NJ
    • Sembugmorthy, V., and Chandrasekeran, B. (1986). Functional representations of devices and compilation of diagnostic problem-solving systems. In Kolodner, J., and Riesbeck, C. K. (eds.), Experience, Memory, and Reasoning, Lawrence Erlbaum Associates, Hillsdale, NJ, pp. 47-53.
    • (1986) Experience, Memory, and Reasoning , pp. 47-53
    • Sembugmorthy, V.1    Chandrasekeran, B.2
  • 91
    • 84963474629 scopus 로고
    • The use of worked examples as a substitute for problem solving in learning algebra
    • Sweller, J., and Cooper, G. A. (1985). The use of worked examples as a substitute for problem solving in learning algebra. Cognit. Instr. 2: 59-89.
    • (1985) Cognit. Instr. , vol.2 , pp. 59-89
    • Sweller, J.1    Cooper, G.A.2
  • 92
    • 0024209645 scopus 로고
    • Effects of instructional delivery system and training parameter manipulations on electromechanical performance
    • Swezey, R. W., Ferez, R., and Allen, J. (1988). Effects of instructional delivery system and training parameter manipulations on electromechanical performance. Hum. Factors 30(6): 751-762.
    • (1988) Hum. Factors , vol.30 , Issue.6 , pp. 751-762
    • Swezey, R.W.1    Ferez, R.2    Allen, J.3
  • 94
    • 0001646008 scopus 로고
    • Guidance during mathematical problem solving
    • Tarmizi, R. A., and Sweller, J. (1988). Guidance during mathematical problem solving. J. Educ. Psychol. 80: 424-436.
    • (1988) J. Educ. Psychol. , vol.80 , pp. 424-436
    • Tarmizi, R.A.1    Sweller, J.2
  • 95
    • 2342487710 scopus 로고
    • The development of troubleshooting expertise in radar mechanics
    • Psotka, J., Massey, L. D., and Mutter, S. A. (eds.), Lawrence Erlbaum Associates, Hillsdale, NJ
    • Tenney, Y. J., and Kurland, L. C. (1988). The development of troubleshooting expertise in radar mechanics. In Psotka, J., Massey, L. D., and Mutter, S. A. (eds.), Intelligent Tutoring Systems: Lessons Learned, Lawrence Erlbaum Associates, Hillsdale, NJ, pp. 59-83.
    • (1988) Intelligent Tutoring Systems: Lessons Learned , pp. 59-83
    • Tenney, Y.J.1    Kurland, L.C.2
  • 97
    • 0037412645 scopus 로고    scopus 로고
    • Taking the load off a learner's mental mind: Instructional design for complex learning
    • Van Merrienboer, J. J. G., Kirschner, P. A., and Kester, L. (2003). Taking the load off a learner's mental mind: Instructional design for complex learning. Educ. Psychol. 38(1): 5-13.
    • (2003) Educ. Psychol. , vol.38 , Issue.1 , pp. 5-13
    • Van Merrienboer, J.J.G.1    Kirschner, P.A.2    Kester, L.3
  • 98
    • 84963164526 scopus 로고
    • Structuring effective worked examples
    • Ward, M., and Sweller, J. (1990). Structuring effective worked examples. Cognition and Instruction, 7(1): 1-39.
    • (1990) Cognition and Instruction , vol.7 , Issue.1 , pp. 1-39
    • Ward, M.1    Sweller, J.2
  • 99
    • 84984105969 scopus 로고
    • Knowledge organization and the acquisition of procedural expertise
    • Zeitz, C. M., and Spoehr, K. T. (1989). Knowledge organization and the acquisition of procedural expertise. Appl. Cogn. Psychol. 3: 313-336.
    • (1989) Appl. Cogn. Psychol. , vol.3 , pp. 313-336
    • Zeitz, C.M.1    Spoehr, K.T.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.