The conceptualization and measurement of m-commerce user satisfaction

Computers in Human Behavior

Volumn 23, Issue 1, 2007, Pages 381-398

  Wang, Yi Shun ^a   Liao, Yi Wen ^a  

^a NATIONAL CHANGHUA UNIVERSITY OF EDUCATION   (Taiwan)

Author keywords

Instrument development; Measurement; Mobile commerce; User satisfaction

Indexed keywords

CUSTOMER SATISFACTION; MEASUREMENT THEORY; PERSONAL COMPUTERS; STANDARDIZATION; USER INTERFACES; WIRELESS TELECOMMUNICATION SYSTEMS;

INSTRUMENT DEVELOPMENT; MOBILE COMMERCE; USER SATISFACTION;

ELECTRONIC COMMERCE;

EID: 33747762223     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2004.10.017     Document Type: Article

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