Counting what counts: Performance measurement and evidence-based practice

Performance Measurement and Metrics

Volumn 7, Issue 2, 2006, Pages 63-74

  Booth, Andrew ^a  

^a UNIVERSITY OF SHEFFIELD   (United Kingdom)

Author keywords

Evidence based practice; Libraries; Performance measurement (quality); Quality assurance

Indexed keywords

EID: 33746715526     PISSN: 14678047     EISSN: None     Source Type: Journal    
DOI: 10.1108/14678040610679452     Document Type: Article

References (28)

1. Booth, A. (2000), “Research column: principles for a successful research proposal”, Health Libraries Review, Vol. 17 No. 3, pp. 173175.
2. Booth, A. (2004a), “Evaluating your performance”, in Ed. Booth, A. and Ed. Brice, A. (Eds), Evidence Based Practice for Information Professionals: A Handbook, Facet Publishing, London, pp. 127137.
3. Booth, A. (2004b), “Formulating answerable questions”, in Ed. Booth, A. and Ed. Brice, A. (Eds), Evidence Based Practice for Information Professionals: A Handbook, Facet Publishing, London, pp. 6170.
4. Booth, A. (2005), “A checker's career?”, Health Information and Libraries Journal, Vol. 21 No. 4, pp. 269272.
5. Booth, A. and Brice, A. (Eds) (2004), Evidence Based Practice for Information Professionals: A Handbook, Facet Publishing, London.
6. Cullen, R. (1998), “Does performance measurement improve organisational effectiveness? A postmodern analysis in Department of Information and Library Management, University of Northumbria at Newcastle”, Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services, Newcastle upon Tyne: Information North, 711 September, 1997.
7. Cullen, R. (2001), “Setting standards for library and information service outcomes, and service quality”, paper presented at the 4th International Conference on Performance Measurement.
8. Eccles, M.P., Clapp, Z., Grimshaw, J.M., Adams, P.C., Higgins, B., Purves, I. and Russell, I.T. (1996), “North of England evidence based guideline development project: methods of guideline development”, British Medical Journal, No. 312, pp. 760761.
9. Eldredge, J.D. (2000), “Evidencebased librarianship: an overview”, Bulletin of the Medical Library Association, Vol. 88 No. 4, pp. 289302.
10. Eldredge, J. (2004), “Evidence based information practice: a prehistory”, in Ed. Booth, A. and Ed. Brice, A. (Eds), Evidence Based Practice for Information Professionals: A Handbook, Facet Publishing, London, pp. 2445.
11. Fowler, C. and Trinder, V. (2002), Accreditation of Library and Information Services in the Health Sector. A Checklist to Support Assessment, 2nd ed., Helicon, Birmingham.
12. Haynes, A. (2004), “Bridging the gulf: mixed methods in library service evaluation”, Australian Library Journal, Vol. 53 No. 3, pp. 285306.
13. Hibble, A., Kanka, D., Pencheon, D. and Pooles, F. (1998), “Guidelines in general practice: the new Tower of Babel?”, British Medical Journal, Vol. 317 No. 7162, pp. 862863.
14. Hiller, S. (2002), “How different are they? a comparison by academic area of library use, priorities, and information needs at the University of Washington”, Issues in Science & Technology Librarianship, Vol. 33, available at: www.istl.org/02winter/article1.html.
15. Hiller, S. and Jilovsky, C. (2005), “Measuring value: a comparison of performance quality measures and outcomes identified by Australian and North American libraries”, paper presented at the 3rd Evidence Based Librarianship Conference, Brisbane, October.
16. Hiller, S. and Self, J. (2004), “From measurement to management: using data wisely for planning and decisionmaking”, Library Trends, Vol. 53 Nos 1, Summer, pp. 129155.
17. Kaye, D.H. and Freedman, D.A. (2000), Reference Guide on Statistics. in Reference Manual on Scientific Evidence, Federal Judicial Center, Washington, DC, available at: http://air.fjc.gov/public/pdf.nsf/lookup/10.stats.pdf/$File/10.stats.pdf.
18. Lewis, E.J. (2003), “Ancient clinical trials”, New England Journal of Medicine, Vol. 2 No. 1, 2 January, pp. 8384.
19. McKibbon, K.A. (1998), “Evidence based practice”, Bulletin of the Medical Library Association, Vol. 86 No. 3, pp. 396401.
20. Nathwani, D. (2003), “From evidencebased guideline methodology to quality of care standards”, Journal of Antimicrobial Chemotherapy, Vol. 51 No. 5, pp. 11031107.
21. Plutchak, S. (2005), “Building a body of evidence”, Journal of the Medical Library Association, Vol. 93 No. 2, pp. 193195.
22. Pope, C. and Mays, N. (1993), “Opening the black box: an encounter in the corridors of health services research”, British Medical Journal, Vol. 306 No. 6873, pp. 315318.
23. Rangachari, P.K. (1997), “Evidencebased medicine: old French wine with a new Canadian label”, Journal of the Royal Society of Medicine, Vol. 90 No. 5, pp. 280284.
24. Schneider, E.C. (2002), “Measuring mortality outcomes to improve health care: rational use of ratings and rankings”, Medical Care, Vol. 40 No. 1, pp. 13.
25. Todd, R. (2003), “Learning in the information age school: opportunities, outcomes and options”, paper presented at the International Association of School Librarianship (IASL) Annual Conference, Durban, 711 July.
26. Vincent, C. (1997), “Risk, safety, and the dark side of quality”, British Medical Journal, Vol. 314 No. 7097, pp. 17751776.
27. Wainwright, D., Green, G., Mitchell, E. and Yarrow, D. (2005), “Towards a framework for benchmarking ICT practice, competence and performance in small firms”, Performance Measurement and Metrics, Vol. 6 No. 1, pp. 3952.
28. Weiss, K. (2004), “Framework for performance measurement”, Agency for Health Care Policy and Research. Invitational Meeting on Performance Measurement, Data Aggregation, and Reporting November 89, available at: www.ahcpr.gov/qual//performance/performance.pdf.