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Volumn 6, Issue 1, 2005, Pages 39-52

Towards a framework for benchmarking ICT practice, competence and performance in small firms

Author keywords

Benchmarking; Communication technologies; Small to medium sized enterprises

Indexed keywords


EID: 19944386317     PISSN: 14678047     EISSN: None     Source Type: Journal    
DOI: 10.1108/14678040510588580     Document Type: Review
Times cited : (47)

References (21)
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    • Caldeira, M.M. and Ward, J.M. (2003), "Using resource-based theory to interpret the successful adoption and use of information systems and technology in manufacturing small and medium sized enterprises", European Journal of Information Systems, Vol. 12, pp. 127-41.
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    • Caldeira, M.M.1    Ward, J.M.2
  • 8
    • 0008951486 scopus 로고
    • Coopers & Lybrand Coopers & Lybrand, London
    • Coopers & Lybrand (1994b), Survey of Benchmarking in Europe, Coopers & Lybrand, London.
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  • 9
    • 0036922101 scopus 로고    scopus 로고
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    • Cragg, P.B. (2002), "Benchmarking information technology practices in small firms", European Journal of Information Systems, Vol. 11, pp. 267-82.
    • (2002) European Journal of Information Systems , vol.11 , pp. 267-282
    • Cragg, P.B.1
  • 10
    • 0009314724 scopus 로고
    • "Manufacturing winners - Creating a world-class manufacturing base in the UK"
    • DTI DTI, TECs, DoEG, London
    • DTI (1995), "Manufacturing winners - creating a world-class manufacturing base in the UK", DTI, TECs, DoEG, London.
    • (1995)
  • 11
    • 33644971233 scopus 로고    scopus 로고
    • DTI available at: www.dti.gov.uk, Department of Trade and Industry, Booz, Allen, Hamilton
    • DTI (2003), Business in the Information Age: International Benchmarking Study, November, available at: www.dti.gov.uk, Department of Trade and Industry, Booz, Allen, Hamilton.
    • (2003) Business in the Information Age: International Benchmarking Study
  • 13
    • 19944375733 scopus 로고    scopus 로고
    • "Group benchmarking: Outcomes and analysis"
    • PhD thesis, University of Northumbria at Newcastle, Newcastle upon Tyne
    • Friedewald, T.M. (2000), "Group benchmarking: Outcomes and analysis", PhD thesis, University of Northumbria at Newcastle, Newcastle upon Tyne.
    • (2000)
    • Friedewald, T.M.1
  • 15
    • 0242301606 scopus 로고    scopus 로고
    • "Benchmarking business-to-business electronic commerce"
    • McGaughey, R.E. (2002), "Benchmarking business-to-business electronic commerce", Benchmarking: An International Journal, Vol. 9 No. 5, pp. 471-84.
    • (2002) Benchmarking:An International Journal , vol.9 , Issue.5 , pp. 471-484
    • McGaughey, R.E.1
  • 16
    • 0003265405 scopus 로고
    • "How benchmarking goes wrong (and how to do it right)"
    • Pryor, L.S. and Katz, S.J. (1993), "How benchmarking goes wrong (and how to do it right)", Planning Review, Vol. 21 No. 1, pp. 6-11.
    • (1993) Planning Review , vol.21 , Issue.1 , pp. 6-11
    • Pryor, L.S.1    Katz, S.J.2
  • 17
    • 0343710285 scopus 로고
    • "The knowledge factory: Paradigm for accelerated learning"
    • working paper, Kenan-Flagler Business School, University of North Carolina, Chapel Hill, NC
    • Roth, A.V. and Marucheck, A. (1994), "The knowledge factory: paradigm for accelerated learning", working paper, Kenan-Flagler Business School, University of North Carolina, Chapel Hill, NC, p. 1.
    • (1994) , pp. 1
    • Roth, A.V.1    Marucheck, A.2
  • 19
    • 0242269857 scopus 로고    scopus 로고
    • "The theory and practice of benchmarking: Then and now"
    • Yasin, M.M. (2002), "The theory and practice of benchmarking: Then and now", Benchmarking: An International Journal, Vol. 9 No. 3, pp. 217-43.
    • (2002) Benchmarking: An International Journal , vol.9 , Issue.3 , pp. 217-243
    • Yasin, M.M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.