Communications and information processing as a critical success factor in the effective knowledge organisation

International Journal of Business Information Systems

Volumn 1, Issue 1-2, 2005, Pages 31-52

  King, William R ^a  

^a UNIVERSITY OF PITTSBURGH   (United States)

Author keywords

Communications and information processing; Critical success factors; Effective Knowledge Organisation (EKO); Individual learning; Innovation; Intellectual property; Intellectual property management; Knowledge; Knowledge management; Organisational learning

Indexed keywords

EID: 33745010753     PISSN: 17460972     EISSN: 17460980     Source Type: Journal    
DOI: 10.1504/IJBIS.2005.007399     Document Type: Review

References (52)

1. Akgun, A.E., Lynn, G.S. and Byrne, J.C. (2003) 'Organizational learning: a socio-cognitive framework', Human Relations, Vol. 56, pp.839-868.
2. Alavi, M. and Leidner, D.E. (2001) 'Review: knowledge management and knowledge management systems: conceptual foundations and research issues', MIS Quarterly, Vol. 25, pp. 107-136.
3. Andriessen, D. (2004) Making Sense of Intellectual Capital, London: Elsevier.
4. Argote, L. and Ingram, P. (2000) 'Knowledge transfer: a basis for competitive advantage in firms', Organizational Behavior and Human Decision Processes, Vol. 82, pp.150-169.
5. Bechky, B.A. (2003) 'Sharing meaning across occupational communities: the transformation of understanding on a production floor', Organization Science: A Journal of the Institute of Management Sciences, Vol. 14, pp.312-330.
6. Bell, S.J., Whitwell, G.J. and Lucas, B.A. (2002) 'Schools of thought on organizational learning', Journal of Academy of Marketing Science, Vol. 30, pp.70-87.
7. Bieber, M., Engelbart, D., Furuta, R., Hiltz, S.R., Noll, J., Preece, J., Stohr, E.A., Turoff, M. and Van de Walle, B. (2002) 'Toward virtual community knowledge evolution', Journal of Management Information Systems, Vol. 18, pp.11-36.
8. Conner, K.R. and Prahalad, C.K. (1996) 'A resource-based theory of the firm: knowledge versus opportunism', Organization Science, Vol. 7, pp.477-501.
9. Cross, R. and Baird, L. (2000) 'Technology is not enough: improving performance by building organizational memory', Sloan Management Review, Vol. 41, No. 3, pp.69-79.
10. Edvinsson, L. (1997) 'Developing intellectual capital at skandia', Long Range Planning, Vol. 30, pp.366-373.
11. Eisenhardt, K.M. and Martin, J.A. (2000) 'Dynamic capabilities: what are they', Strategic Management Journal, Vol. 20, pp. 1105-1121.
12. Earl, M. (2001) 'Knowledge management strategies', Journal of Management Information Systems, Vol. 18, pp.215-233.
13. Easterby-Smith, M., Crossan, M. and Nicolini, D. (2000) 'Organizational learning: debates past, present and future', Journal of Management Studies, Vol. 37, pp.783-796.
14. Figallo, C. and Rhine, N. (2002) Building the Knowledge Management Network: Best Practice, Tools, and Techniques for Putting Conversation to Work, New York: Wiley.
15. Goodman, P.S. and Darr, E.D. (1999) 'Computer-aided systems and communities: mechanisms for organizational learning in distributed environments', MIS Quarterly, Vol. 22, pp.417-440.
16. Grant, R. (1996) 'Toward a knowledge-based theory of the firm', Strategic Management Journal, Vol. 17, pp.109-122.
17. Hansen, M.T., Nohria, N. and Tierney, T. (1999) 'What's your strategy for managing knowledge?', Harvard Business Review, Vol. 77, No. 2, pp.106-116.
18. von Hipple, E. (1994) 'Sticky information' and the locus of problem solving: implications for innovation', Management Science, Vol. 40, pp.429-439.
19. Huber, G.P. (1991) 'Organizational learning: the contributing processes and the literatures', Organization Sciences, Vol. 2, pp.88-115.
20. Ingram, P. (2002) 'Interorganizational learning', in J.A.C. Baum (Ed.) Companion to Organizations, Oxford, UK: Blackwell, pp.642-663.
21. Kankanhalli, A., Tanudidjaja, F., Sutanto, J. and Tan, B.C.Y. (2003) 'The role of IT in successful knowledge management initiatives', Communications of the ACM, Vol. 46, No. 9, pp.69-74.
22. Kim, Y. and Street, W.N. (2004) 'An intelligent recommendation system for customer targeting: a data mining approach', Decision Support Systems, Vol. 37, pp.215-228.
23. King, W.R. (1995) 'Creating strategic capabilities architecture', Information Systems Management, Vol. 12, No. 1, pp.67-69.
24. King, W.R. (1999) 'Integrating knowledge management into IS strategy', Information Systems Management, Vol. 6, No. 4, pp.70-72.
25. King, W.R. (2004) 'Management information systems', in H. Bigdoli (Ed.) Encyclopedia of Information Systems, San Diego: Academic Press, pp.115-128.
26. King, W.R. and Malhotra, Y. (2001) 'Developing an andragogy model for ISAT education', Journal of Informatics Education and Research, Vol. 3, No. 1, pp.1-14.
27. King, W.R. and Marks, P.V. (2004) Motivating Knowledge Sharing through a Knowledge Management System, Manuscript submitted for publication.
28. King, W.R., Marks, P. and McCoy, S. (2002) 'The most important issues in knowledge management', Communications of the ACM, Vol. 45, No. 9, pp.93-97.
29. Ko, D., Kirsch, L. and King, W.R. (2005) 'Antecedents of knowledge transfer from consultants to clients in enterprise system implementations', Management Information Systems Quarterly, Vol. 29, No. 1, pp.59-85.
30. Kogut, B. and Zander, U. (1992) 'Knowledge of the firm, combinative capabilities, and the replication of technology', Organization Science, Vol. 3, pp.383-397.
31. Leavitt, H.J. (1996) 'The old days, hot groups, and managers' lib', Administrative Science Quarterly, Vol. 41, pp.288-300.
32. Lee, H. and Choi, B. (2003) 'Knowledge management enablers, processes, and organizational performance: an integrative view and empirical examination', Journal of Management Information Systems, Vol. 20, pp.179-228.
33. Markus, M.L. (2001) 'Toward a theory of knowledge reuse: types of knowledge reuse situations and factors in reuse success', Journal of Management Information Systems, Vol. 18, pp.57-93.
34. McGill, M.E., Slocum, Jr., J.W. and Lei, D. (1992) 'Management practices in learning organizations', Organizational Dynamics, Vol. 21, No. 1, pp.4-17.
35. Nonaka, I. (1994) 'A dynamic theory of organizational knowledge creation', Organization Science, Vol. 5, pp.14-37.
36. O'Dell, C. and Grayson, C.J. (1998) 'If only we knew what we know: identification and transfer of internal best practices', California Management Review, Vol. 40, No. 3, pp.154-174.
37. Paulus, P.B. and Yang, H-C. (2000) 'Idea generation in groups: a basis for creativity in organizations', Organizational Behavior and Human Decision Processes, Vol. 82, pp.76-87.
38. Polanyi, M. (1966) The Tacit Dimension, New York: Doubleday.
39. Powell, W., Koput, K. and Smith-Doerr, L. (1996) 'Interorganizational collaboration and the locus of innovation: networks of learning in biotechnology', Administrative Science Quarterly, Vol. 41, pp.116-145.
40. Probst, G. and Buchel, B. (1997) Organizational Learning: The Competitive Advantage of the Future, Herdsfordshire, UK: Prentice Hall.
41. Rockart, J.F. (1979) 'Chief executives define their own data needs', Harvard Business Review, Vol. 57, No. 2, pp.77-124.
42. Schulz, M. (2002) 'Organizational learning', in J.A.C. Baum (Ed.) Companion to Organizations, Oxford, UK: Blackwell, pp.416-441.
43. Senge, P. (1990) 'The leader's new work: building learning organizations', Sloan Management Review, Vol. 32, No. 1, pp.7-23.
44. Shaker, S.M. and Gembicki, M.P. (1996) The Warroom Guide to Competitive Intelligence, New York: Hill.
45. Spender, J. (1996) 'Organizational knowledge, learning, and memory: three concepts in search of a theory', Journal of Organizational Change Management, Vol. 9, pp.63-78.
46. Teece, D.J., Pisano, G. and Shuen, A. (1997) 'Dynamic capabilities and strategic management', Strategic Management Journal, Vol. 18, pp.509-591.
47. Thorn, B. and Connolly, T. (1987) 'Discretionary data bases: a theory and some experimental findings', Communication Research, Vol. 14, pp.512-528.
48. Wernerfelt, B. (1984) 'A resource-based view of the firm', Strategic Management Journal, Vol. 5, pp.171-180.
49. Wiig, K.M. (1997) 'Integrating intellectual capital and knowledge management', Long Range Planning, Vol. 30, pp.399-405.
50. Zack, M.H. (1999a) 'Developing a knowledge strategy', California Management Review, Vol. 41, No. 3, pp.125-145.
51. Zack, M.H. (1999b) 'Managing codified knowledge', Sloan Management Review, Vol. 40, No. 4, pp.45-58.
52. Zollo, M. and Winter, S.G. (2002) 'Deliberate learning and the evolution of dynamic capabilities', Organization Science, Vol. 13, pp.339-351.