Business service quality in an e-commerce environment

Supply Chain Management: An International Journal

Volumn 11, Issue 3, 2006, Pages 195-201

  Yang, Ying ^a   Humphreys, Paul ^b   Mcivor, Ronan ^b  

^a ABERYSTWYTH UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF ULSTER   (United Kingdom)

Author keywords

Business performance; Electronic commerce

Indexed keywords

EID: 33744748929     PISSN: 13598546     EISSN: None     Source Type: Journal    
DOI: 10.1108/13598540610662086     Document Type: Article

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