Second-tier reviews of complaints in health and social care

Health and Social Care in the Community

Volumn 14, Issue 3, 2006, Pages 206-214

  Gulland, Jackie ^a  

^a UNIVERSITY OF EDINBURGH   (United Kingdom)

Author keywords

Complaints; Health; Ombudsman; Social care

Indexed keywords

ARTICLE; HEALTH CARE DELIVERY; HUMAN; NATIONAL HEALTH SERVICE; NONBIOLOGICAL MODEL; ORGANIZATION AND MANAGEMENT; PATIENT ADVOCACY; PATIENT SATISFACTION; SOCIAL WORK; STANDARD; UNITED KINGDOM;

ENGLAND; HEALTH SERVICES ACCESSIBILITY; HUMANS; MODELS, ORGANIZATIONAL; PATIENT ADVOCACY; PATIENT SATISFACTION; SCOTLAND; SOCIAL WORK; STATE MEDICINE; WALES;

EID: 33645701775     PISSN: 09660410     EISSN: 13652524     Source Type: Journal    
DOI: 10.1111/j.1365-2524.2006.00611.x     Document Type: Article

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