Multinational web uses and gratifications: Measuring the social impact of online community participation across national boundaries

Electronic Commerce Research

Volumn 6, Issue 1, 2006, Pages 75-101

  Grace Farfaglia, Patricia ^a   Dekkers, Ad ^b   Sundararajan, Binod ^c   Peters, Lois ^a   Park, Sung Hee ^d  

^a RENSSELAER POLYTECHNIC INSTITUTE   (United States)

^b FONTYS UNIVERSITY OF APPLIED SCIENCES   (Netherlands)

^c RENSSELAER POLYTECHNIC INSTITUTE   (United States)

^d Ewha Womans University   (South Korea)

Author keywords

Cross cultural; Multinational; Online communities; Uses and gratifications

Indexed keywords

SOCIAL NETWORKING (ONLINE); SURVEYS;

COMMUNITY PARTICIPATION; CROSS-CULTURAL; DEMOGRAPHIC CHARACTERISTICS; MULTINATIONAL; NETHERLANDS; ON-LINE COMMUNITIES; ONLINE USE; SOCIAL IMPACT; USES AND GRATIFICATIONS; WEB USE;

ONLINE SYSTEMS;

EID: 33645503355     PISSN: 13895753     EISSN: 15729362     Source Type: Journal    
DOI: 10.1007/s10660-006-5989-6     Document Type: Article

References (76)

1. Lin, J.C.-C., & Lu, H. (2000). Towards an understanding of the behavioural intention to use a website. International Journal of Information Management, 20, 197-208.
2. Lin, C.A. (2002). Perceived gratifications of online media service use among potential users. Telematics and Informatics, 19, 3-19.
3. Stafford, T.F. (2003). Differentiating between adopter categories in the uses and gratifications for internet services. IEEE Transactions on Engineering Management, 50, 427-435.
4. Stafford, T.F., Stafford, M.R., & Schkade, L.L. (2004). Determining uses and gratifications for the internet. Decision Sciences, 35, 259-288.
5. Tewksbury, D., & Althaus, S.L. (2000). An examination of motivation for using the world wide web. Communication Research Reports, 17, 127-138.
6. Park, H.W. (2002). The digital divide in south korea: Closing and widening divides in the 1990s. Electronic Journal of Communication, 12, [np].
7. Matei, S. (2004). The impact of state-level social capital on the emergence of virtual communities. Journal of Broadcasting & Electronic Media, 48, 23-40.
8. Wellman, B. (2001). Physical place and cyberplace: The rise of personalized networking. International Journal of Urban and Regional Research, 25, 227-252.
9. Preece, J., Rogers, Y., & Sharp, H. (2002). Interaction design: Beyond human-computer interaction. New York: John Wiley and Sons.
10. Rheingold, H. (2001). The virtual community: Homesteading on the virtual frontier. Boston: MIT Press.
11. Horrigan, J.B., & Rainie, L. (2002). Getting serious online. Pew Research Center, Internet & American Life. Retrieved from http://www.pewinternet.org, www.pewinternet.org.
12. Madden, M. (2003). America's online pursuits: The changing picture of who's online and what they do. Washington, D.C: Pew Research Center.
13. Blumler, J.G., & Katz, E. (1974). The uses of mass communication. London: Sage publications.
14. Charney, T.R., & Greenberg, B.S. (2002). Uses and gratifications of the internet. In C.A.L. & D.J. Atkin (Eds.), Communication technology and society. Cresskill, NJ: Hampton Press, Inc.
15. Palmgreen, P. (1984). Uses and gratifications: A theoretical perspective. Communication Yearbook, 8, 20-55.
16. Rubin, R., Pearce E., & Barbato, C. (1988). Conceptualization and measurement of interpersonal communication motives. Human Communication Research, 14, 602-628.
17. Torkzadeh, G., & Van Dyke, T.P. (2002). Effects of training on internet self-efficacy and computer user attitudes. Computers in Human Behavior, 18, 479-494.
18. Anandarajan, M., Simmers, C., & Igbaria, M. (2000). An exploratory investigation of the antecedents and impact of internet usage: An individual perspective. Behaviour & Information Technology, 19, 69-85.
19. Durndell, A., & Haag, Z. (2002). Computer self-efficacy, computer anxiety, attitudes towards the internet and reported experience with the internet, by gender, in an east european sample. Computers in Human Behavior, 18, 521-535.
20. Ferguson, D.A., & Perse, E.M. (2000). The world wide web as a functional alternative to television. Journal of Broadcasting & Electronic Media, 44, 155-174.
21. Lin, C.A. (2001). Audience attributes, media supplementation, and likely online service adoption. Mass Communication & Society, 4, 19-38.
22. Lin, C.A. (1999). Predicting online service adoption likelihood among potential subscribers: A modifications approach. Journal of Advertising Research, 39, 79-89.
23. Flaherty, L.M., Pearce, K.J., & Rubin, R.B. (1998). Internet and face-to-face communication: Not functional alternatives. Communication Quarterly, 46, 250-268.
24. Papacharissi, Z., & Rubin, A.M. (2000). Predictors of internet use. Journal of Broadcasting & Electronic Media, 44, 175-196.
25. Cummings, J.N., & Kraut, R. (2002). Domesticating computers and the internet. Information Society, 18, 221.
26. Wright, K.B., & Bell, S.B. (2003). Health-related support groups on the internet: Linking empirical findings to social support and computer-mediated communication theory. Journal of Health Psychology, 8, 39-54.
27. Yang, C.-C. (2000). The Use of the internet among academic Gay Communities in Taiwan: An exploratory study. Information, Communication & Society, 3, 153-172.
28. Walther, J.B. (1996). Computer-mediated communication: Impersonal, interpersonal, and hyperpersonal interaction. Communication Research, 23
29. Weiser, E.B. (2001). The functions of internet use and their social and psychological consequences. Cyberpsychology & Behavior, 4, 723-743.
30. Kiesler, S. et al. (2002). Internet evolution and social impact. In P.B. Lowry, J.O. Charrington, & R.J. Watson (Eds.), The E-Business Handbook. New York: CRC Press.
31. Lin, C.A. (2002). A paradigm for communication and information technology adoption research. In C. A. L., & D. J. Atkin (Eds.), Communication technology and society: Audience adoption and uses. Creswell, NJ: Hampton Press.
32. Leung, L. (2003). Impacts of net-generation attributes, seductive properties of the internet, and gratifications-obtained on internet use. Telematics and Informatics, 20, 107-129.
33. Dutton, W. et al. (2003). Broadband internet: The power to reconfigure access (Forum Discussion):
34. Camp, L.J. (2000). Trust and risk in internet commerce. Cambridge, MA: MIT Press.
35. Mutz, D.C. (2001). The future of political communication research: Reflections on the occasion of steve chaffee's retirement from stanford university. Political Communication, 18, 231-236.
36. Watt, J., Choi, J.H., & Lynch, M. (2003). Credibility of the internet and alternative media as sources of information about the Iraqi war. Rensselaer polytechnic institute, April 18, 2003, Troy, New York.
37. Shah, D. et al. (2001). Connecting and Disconnecting with civic life: Patterns of internet use and the production of social capital. Political Communication, 18, 141.
38. Blumler, J.G., Gurevitch, M., & Katz, E. (1985). Reaching out: A future for gratifications research. In K.E. Rosengren, L.A. Wenner, & P. Palmgreen (Eds.), Media Gratifications Research: Current Perspectives. Beverly Hills, CA: Sage.
39. Bhattacharjee, Y. (2002). A swarm of little notes: Is instant messaging creating a works style that's breezily efficient or one that's more oppressive?: Time, 120 A4-A8.
40. Hofstede, G. (1998). A case for comparing apples with oranges: International differences in values. IJCS, XXXIX, 16-31.
41. Hofstede, G. (1980). Culture's consequences: International differences in work-related values. Beverly Hills, CA: Sage.
42. Hofstede, G., & Bond, M.H. (1988). The confucius connection: From cultural roots to economic growth. Organizational Dynamics, 16, 4-21.
43. Kersten, G.E., Koszegi, S.T., & Vetschera, R. (2002). The effects of culture in anonymous negotiations: Experiment in four countries. Proceedings of the 35th Hawaii International Conference on Systems Sciences. Waikoloa, Hawaii
44. Wenger, E., & Snyder, W. (2000). Communities of practice: The organizational frontier. Harvard Business Review, Jan.-Feb., 139-145.
45. Wenger, E. (2004). Communities of practice: A brief introduction. Available at: http://www.ewenger.com/theory/ communities_of_practice_intro_WRD.doc.
46. World-Value-Study-Group. (1994). World value survey, 1981-1984 & 1990-1993. Inter-university Consortium for Political and Social Research. University of Michigan, Ann Arbor, MI.
47. Inglehart, R. (1997). Modernization and postmodernization: Cultural, economic, and political change in 43 Societies. Princeton, NJ: Princeton University Press.
48. Danowski, J., & Choi, J.H. (2001). A global perspective on internet sexual content: Nations' values as predictors of internet web sex pages. In Y. K. (Ed.), Media, sex, violence, and drugs in the global village. Boulder, CO: Rowman and Littlefield.
49. Zhu, J., & He, Z. (2002). Information accessibility, user sophistication, and source credibility: The impact of the internet on value orientations in mainland china. Journal of Computer-Mediated Communication, 7, Retrieved from http://www.ascusc.org/vol7/issue2/ china.html.
50. Reece, D., & Palmgreen, P. (2000). Coming to america: Need for acculturation and media use motives among indian sojourners in the US. International Journal of Intercultural Relations, 24, 807-824.
51. Zhang, J., & Shavitt, S. (2003). Cultural values in advertisements to the Chinese x-generation - Promoting modernity and individualism. Journal of Advertising, 32, 23-33.
52. Hagel, J.I., & Armstrong, A.G. (1997). Netgain: Expanding markets through virtual communities. Boston, MA: Harvard Business School Press.
53. Nambisan, P., & Watt, J.H. (2003). Participation in online product communities: Impact on consumer attitudes & Perceptions. International and Interdisciplinary Conference of the Association of Internet Researchers. Toronto, Canada
54. LaRose, R., Mastro, D., & Eastin, M.S. (2001). Understanding internet usage - A social-cognitive approach to uses and gratifications. Science Computer Review, 19, 395-413.
55. Lin, C.A., & Atkin, D.J. (2002). Communication technology and society: Audience adoption and uses. Cresskill, NJ: Hampton Press.
56. Stafford, T.F., & Stafford, M.R. (2001). Identifying motivations for the use of commercial web sites. Informational Resources Management Journal, 14, 22-30.
57. Plant, R. (2004). Online communities. Technology in Society, 26, 51-65.
58. Torkzadeh, G., & Van Dyke, T. P. (2001). Development and validation of an internet self-efficacy scale. Behaviour & Information Technology, 20, 275-280.
59. Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions and organizations across nations (2nd Ed.). Thousand Oaks, CA: Sage.
60. Abramson, P., & Inglehart, R. (1995). Value change in global perspective. Ann Arbor, MI: University of Michigan Press.
61. Hall, E.T. (1976). Beyond culture. New York: Doubleday.
62. Hofstede, G. (2003). Culture's consequences. Comparing values, behaviors, institutions, and organizations across nations (2nd ed.). Thousand Oaks, CA: Sage.
63. SPSS. (2002). Spss for Windows.
64. Arbuckle, J.L. (2003). Amos.
65. Deresky, H. (2002). International management: Managing across borders and cultures. New Jersey: Prentice Hall.
66. Gudykunst, W.B. (1988). Uncertainty and anxiety. In Y.Y. Kim & W.B. Gudykunst (Eds.), Theories in Intercultural Communication. Newbury Park, CA: Sage.
67. Savada, A.M., & Shaw, W. (1993). South Korea: A country study. Federal research Division, Library of Congress, Washington, D.C.
68. KRNIC. (2003). Statistics on domestic internet use (as of August, 2003). IT Korea Journal, 2004, 56-59.
69. Ting-Toomey, S., & Kurogi, A. (1998). Facework competence in intercultural conflict: An updated face-negotiation theory. International Journal of Intercultural Relations, 22, 185-225.
70. Walther, J.B., & Boyd, S. (2002). Attraction to computer-mediated social support. In C.A. Lin & D.J. Atkin (Eds.), Communication technology and society: Audience adoption and uses. Cresskill, NJ: Hampton Press, Inc.
71. Jones, S. (1995). Understanding community in the information age. In S. Jones (Ed.), Cybersociety. Thousand Oaks, CA: Sage.
72. Burns, T., & Stalker, G.M. (1994). Mechanistic and organic systems. The Management of Innovation, Oxford: Oxford University Press.
73. Jackson, L. A. et al. (2001). Gender and the internet: Women communicating and men searching. Sex Roles, 44, 363-379.
74. de Haan, J., & Rijken, S. (2002). The digital divide in the Netherlands: The influence of material, cognitive and social resources on the possession and use of icts. Electronic Journal of Communication, 12, [np].
75. Bouwman, H., & Van De Wijngaert, L. (2002). Content and context: An exploration of the basic characteristics of information needs. New Media & Society, 4, 329-353.
76. van der Wurff, R., & van Cuilenburg, J. (2001). Impact of moderate and ruinous competition on diversity: The dutch television market. Journal of Media Economics, 14, 213-229.