The hidden dimension of blue-collar sensemaking about workplace communication

Journal of Business Communication

Volumn 39, Issue 3, 2002, Pages 288-313

  Mills, Colleen ^a  

^a UNIVERSITY OF CANTERBURY   (New Zealand)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33645399696     PISSN: 00219436     EISSN: 15524582     Source Type: Journal    
DOI: 10.1177/002194360203900301     Document Type: Review

References (50)

1. Bantz, C. R. (1993). Understanding organizations: Interpreting organizational communication cultures. Columbia, South Carolina: University of South Carolina Press.
2. Berger, P., & Luckmann, T. (1967). The social construction of reality. London: Penguin.
3. Brown, J. S., Collins, A., & Duguid, P. (1989). Situated cognition and the culture of learning. Educational Researcher, 18(1), 32-42.
4. Daft, R., & Weick, K. (1984). Towards a model of organizations as interpretative systems. Academy of Management Review, 9(2), 284-295.
5. Deetz, S. (1986). Metaphors and the discursive production of organization. In L. Thayer (Ed.), Organizational communication: Emerging perspectives I (pp.168-182). Norwood, NJ: Ablex.
6. Deming, W. E. (1989). Out of crisis. Cambridge, MA: MIT Center for Advanced Engineering Study.
7. DeVito, J. A. (1989). The interpersonal communication book. New York: Harper & Row.
8. Dunn, W. N., & Swierczek, F. W. (1977). Planned organizational change: Toward grounded theory. Journal of Applied Behavioural Science, 13, 135-157.
9. Fairclough, N. (1992). Discourse and social change. Cambridge, UK: Polity.
10. Fairclough, N. (1992). Discourse and social change. Cambridge, UK: Polity.
11. Frontman, K. C., & Kunkel, M. A. (1994). A grounded theory of counselors' construal of success in the initial session. Journal of Counseling Psychology, 41(4), 492-499.
12. Gamble, P. R. (1999). Imparting information and influencing behaviour: An exam-ination of staff briefing sessions. The Journal of Business Communication, 36(3), 261-280.
13. Gibson, M. K., & Papa, M. J. (2000). The mud, the blood, and the beer guys: Organizational osmosis in blue-collar work groups. Journal of Applied Communication Research, 28(1), 68-88.
14. Glaser, B. (1978). Theoretical sensitivity: Advances in the methodology of grounded theory. Mill Valley, CA: Sociology Press.
15. Glaser, B. (1992). Basics of grounded theory analysis. Mill Valley, CA: Sociology Press.
16. Glaser, B. (1998). Doing grounded theory: Issues and discussion. Mill Valley, CA: Sociology Press.
17. Glaser, B. G., Strauss, A. L. (1964). The social loss of dying patients. American Journal of Nursing, 64, 119-122.
18. Glaser, B. G., & Strauss, A. L. (1965). Awareness of dying, Chicago: Aldine.
19. Glaser, B. G., & Strauss, A. L. (1967). The discovery of grounded theory: Strategies for qualitative research. Chicago: Aldine.
20. Gioia, D. A., & Thomas, J. B. (1996). Identity, image, and issue interpretation: Sensemaking during strategic change in academia. Administrative Science Quarterly, 41, 370-403.
21. Goodwin, C., & Goodwin, M. H. (1996). Seeing as a situated activity: Formulating planes. In Y. Engeström, & D. Middleton (Eds.), Cognition and communication at work (pp. 61-95). Cambridge: Cambridge University Press.
22. Greer, J. (1998). Working with and against the master's language: Lessons in critical literacy from working-class women. Women's Studies Quarterly, 26(1&2), 216-227.
23. Hedberg, B. (1981). How organizations learn and unlearn. In P. C. Nystrom & W. H. Starbuck (Eds.), Handbook of organizational design (pp. 3-27). London: Oxford University Press.
24. Heider, F. (1958). The psychology of interpersonal relations. New York: Wiley.
25. Herndl, C. G., Fennell, B. A., & Miller, C. R. (1991). Understanding failures in organizational discourse: The accident at Three Mile Island and the shuttle Challenger disaster. C. Bazerman & J. Paradis (Eds.), Textual dynamics of the professions (pp. 279-305). Madison: University of Wisconsin Press.
26. Hogg, M. A., Terry, D. J., & White, K. M. (1995). A tale of two theories: A critical comparison of identity theory with social identity theory. Social Psychology Quarterly, 58(4), 255-269.
27. Hutchins, E. (1991). The social organization of distributed cognition. In L. Resnick, J. Levine, & S. Teasley (Eds.), Perspectives on socially shared cognition (pp. 283-256). APA Press.
28. Hutchins, E. (1995). Cognition in the wild. Cambridge, MA: The MIT Press.
29. Hutchins, E., & Klausen, T. (1996). Distributed cognition in an airline cockpit. In Y. Engeström, & D. Middleton (Eds.), Cognition and communication at work (pp. 15-34). Cambridge, UK: Cambridge University Press.
30. Johnson, G. (1981). The application of grounded theory to a study of corporate growth. (Working Paper 212). Birmingham, England: University of Aston Management Centre.
31. Lee, T. W. (1999). Using qualitative methods in organizational research. Thousand Oaks: Sage.
32. Luria, A. R. (1982). Language and cognition. New York: Wiley.
33. Martin, P. Y. (1984). Trade unions, conflict, and the nature of work in residential service organizations. Organizational Studies, 5, 169-185.
34. Marton, F. (1981). Phenomenography - describing conceptions of the world around us. Instructional Science, 10, 177-200.
35. Marton, F. (1986). Phenomenography - A research approach to investigating different understandings of reality. Journal of Thought, 21(3), 28-49.
36. Mintzberg, H. (1989). Mintzberg on management: Inside our strange world of organizations. New York: Free Press.
37. Morgan, G., Frost, P. J., & Pondy, L. R. (1983). Organizational symbolism. EL. R. Pondy, P. J. Frost, G. Morgan, & T. C. Dandridge (Eds.), Organizational symbolism (pp. 3-35). Greenwich, Connecticut: JAI Press.
38. Ogawa, R. T. (1991). Enchantment, disenchantment, and accommodation: How a faculty made sense of the succession of its principal. Educational Administration Quarterly, 27(1), 30-60.
39. Philipsen, G. (1975). Speaking "like a man" in Teamsterville: Culture patterns of role enactment in an urban neighborhood. Quarterly Journal of Speech, 61, 13-22.
40. Reinsch, N. L. (1997). Relationships between telecommuting workers and their managers: An exploratory study. Journal of Business Communication, 34(4), 343-370.
41. Sands, R.G. (1983). Figurative language and social differences: Implications for social work. Journal of Applied Social Sciences, 8, 115-135.
42. Schneider, S. C. (1997). Interpretation in organizations: Sensemaking and strategy. European Journal of Work and Organizational Psychology, 6(1), 93-102.
43. Starbuck, W. H., & Milliken, F. J. (1988). Executive's perceptual filters: What they notice and how they make sense. In D. C. Hambrick (Ed.), The executive effect: Concepts and methods for studying top managers (pp. 35-65). Greenwich, CT: JAI Press.
44. Sullivan, J., Kameda, N., & Nobu, T. (1991). Bypassing in managerial communication. Business Horizons, 34(1), 71-81.
45. Sypher, B. D., & Zorn, T. E. (1985). Communication-related abilities and upward mobility: A longitudinal investigation. Human Communication Research, 12(3), 420-431.
46. Tyler, L. (1997). Liability means never being able to say you're sorry: Corporate guilt, legal constraints and defensiveness in corporate communication. Management Communication Quarterly, 11(1), 51-73.
47. Volkema, R. J., Farquhar, K., & Bergmann, T. J. (1996). Third-party sensemaking in interpersonal conflicts at work: A theoretical framework. Human Relations, 49(11), 1437-1454.
48. Weick, K. E. (1977). Organizational design: Organizations as self designing systems. Organizational Dynamics, 6(2), 3146.
49. Weick, K. E. (1979). The social psychology of organizing. Reading, MA: Addison Wesley.
50. Weick, K. (1995). Sensemaking in organizations. Thousand Oaks: Sage.