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Volumn 3, Issue 4, 2006, Pages 351-375

An AHP approach to assessing the relative importance weights of ERP performance measures

Author keywords

Analytic Hierarchy Process (AHP); Balanced scorecard; DeLone and McLean's IS success model; ERP performance measures; Key performance indicators (KPI)

Indexed keywords


EID: 33645295745     PISSN: 14684330     EISSN: 17418127     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (25)

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