Workplace incivility: State of the science

Journal of Nursing Administration

Volumn 36, Issue 1, 2006, Pages 22-27

  Hutton, Scott A ^a,b  

^a VA Healthcare   (United States)

^b NONE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

AGGRESSION; ANTISOCIAL BEHAVIOR; BEHAVIOR DISORDER; FINANCIAL MANAGEMENT; HUMAN; MEDICAL RESEARCH; REVIEW; WORK ENVIRONMENT; WORKPLACE VIOLENCE; HEALTH CARE PERSONNEL; LEGAL ASPECT; OCCUPATIONAL EXPOSURE; PERSUASIVE COMMUNICATION; PSYCHOLOGICAL ASPECT; PSYCHOLOGICAL MODEL; RISK FACTOR; SOCIAL BEHAVIOR; VIOLENCE; WORKPLACE;

AGGRESSION; COERCION; HEALTH PERSONNEL; HUMANS; MODELS, PSYCHOLOGICAL; OCCUPATIONAL EXPOSURE; RISK FACTORS; SOCIAL BEHAVIOR; VIOLENCE; WORKPLACE;

EID: 33645073422     PISSN: 00020443     EISSN: None     Source Type: Journal    
DOI: 10.1097/00005110-200601000-00006     Document Type: Review

References (12)

1. Duhart DT. Violence in the workplace, 1993-99. 2001. US Department of Justice, Bureau of Justice Statistics Special Report. (NCJ No. 190076). Available at: http://www.ojp. usdoj.gov/bjs/pub/ascii/vw99.txt. Accessed August 19, 2006.
2. Anderson LM, Pearson CM. Tit for tat? The spiraling effect of incivility in the workplace. Acad Manage Rev. 1999;24:452-471.
3. Ferriss AL. Studying and measuring civility: a framework, trends, and scale. Sociol Inq. 2002;72:376-392.
4. Phillips T, Smith P. Everyday incivility: towards a benchmark. Sociol Rev. 2003;51:85-108.
5. Reisig MD, Cancino JM. Incivilities in nonmetropolitan communities: the effects of structural constraints, social conditions, and crime. J Crim Justice. 2004;32(1):5-29.
6. Cortina LM, Magley VJ. Raising voice, risking retaliation: events following interpersonal mistreatment in the workplace. J Occup Health Psychol. 2003;8:247-265.
7. Cortina LM, Magley VJ, Williams JH, Langhout RD. Incivility in the workplace: incidence and impact. J Occup Health Psychol. 2001;6:64-80.
8. Jex SM, Adams GA, Bachrach DG, Sorenson S. The impact of situational constraints, role stressors, and commitment on employee altruism. J Occup Health Psychol. 2003;8:171-180.
9. Luparell S. Faculty encounters with uncivil nursing students: an overview. J Prof Nurs. 2004;20:59-67.
10. Glomb TM, Liao H. Interpersonal aggression in work groups: social influence, reciprocal, and individual effects. Acad Manage J. 2003;46:486-496.
11. Krebs RL. Disrespect - a study in hospital relationships. Hosp Health Serv Adm. 1976;21:67-72.
12. Pearson CM, Anderson LM, Wegner JW. When workers flout convention: a study of workplace incivility. Hum Relat. 2001;54:1387-1419.