메뉴 건너뛰기




Volumn 20, Issue 8, 2005, Pages 663-680

The role of emotions in employees' explanations for failure in the workplace

Author keywords

Emotional dissonance; Employee behaviour; Problem employees

Indexed keywords


EID: 30744453766     PISSN: 02683946     EISSN: None     Source Type: Journal    
DOI: 10.1108/02683940510631435     Document Type: Article
Times cited : (35)

References (64)
  • 2
    • 0003305744 scopus 로고
    • "A plea for excuses"
    • 3rd ed., Oxford University Press, Oxford
    • Austin, J.L. (1979), "A plea for excuses", Philosophical Papers, 3rd ed., Oxford University Press, Oxford, pp. 175-204.
    • (1979) Philosophical Papers , pp. 175-204
    • Austin, J.L.1
  • 3
    • 85122225617 scopus 로고    scopus 로고
    • "The affective revolution in organizational behavior: The emergence of a paradigm"
    • Greenberg, J. (Ed.) 2nd ed., L. Erlbaum Associates, Hillsdale, NJ
    • Barsade, S.G., Brief, A.P. and Spataro, S.E. (2003), "The affective revolution in organizational behavior: The emergence of a paradigm", in Greenberg, J. (Ed.), Organizational Behavior: The State of the Science, 2nd ed., L. Erlbaum Associates, Hillsdale, NJ, pp. 3-52.
    • (2003) Organizational Behavior: The State of the Science , pp. 3-52
    • Barsade, S.G.1    Brief, A.P.2    Spataro, S.E.3
  • 6
    • 30744460843 scopus 로고    scopus 로고
    • A Bradford Book, The MIT Press, Cambridge, MA/London
    • Ben-Ze'ev, A. (2000), The Subtly of Emotions. A Bradford Book, The MIT Press, Cambridge, MA/London.
    • (2000) The Subtly of Emotions
    • Ben-Ze'ev, A.1
  • 7
    • 0034839669 scopus 로고    scopus 로고
    • "From the top down: Self-esteem and self-evaluation"
    • Brown, J.D., Dutton, K.A. and Cook, K.E. (2001), "From the top down: Self-esteem and self-evaluation", Cognition and Emotion, Vol. 15, pp. 615-31.
    • (2001) Cognition and Emotion , vol.15 , pp. 615-631
    • Brown, J.D.1    Dutton, K.A.2    Cook, K.E.3
  • 8
  • 10
  • 11
    • 0002248361 scopus 로고
    • "Fear, loyalty and greedy organizations"
    • Fineman, S. (Ed.) Sage, London/Newbury Park, CA
    • Flame, H. (1993), "Fear, loyalty and greedy organizations", in Fineman, S. (Ed.), Emotion in Organizations, Sage, London/Newbury Park, CA, pp. 58-75.
    • (1993) Emotion in Organizations , pp. 58-75
    • Flame, H.1
  • 12
    • 0037302997 scopus 로고    scopus 로고
    • "Account-giving for a corporate transgression influences moral judgment: When those who 'spin?' condone harm-doing"
    • Folkes, V.S. and Whang, Y. (2003), "Account-giving for a corporate transgression influences moral judgment: When those who 'spin?' condone harm-doing", Journal of Applied Psychology, Vol. 88, pp. 79-86.
    • (2003) Journal of Applied Psychology , vol.88 , pp. 79-86
    • Folkes, V.S.1    Whang, Y.2
  • 13
    • 0003893572 scopus 로고
    • Cambridge University Press, Cambridge
    • Frijda, N.H. (1986), The Emotions, Cambridge University Press, Cambridge.
    • (1986) The Emotions
    • Frijda, N.H.1
  • 15
    • 0042241850 scopus 로고    scopus 로고
    • "The moral emotions"
    • Davidson, R.J., Scherer, K.R. and Goldsmith, H.H. (Eds) Oxford University Press, Oxford
    • Haidt, J. (2003), "The moral emotions", in Davidson, R.J., Scherer, K.R. and Goldsmith, H.H. (Eds), Handbook of Affective Sciences, Oxford University Press, Oxford, pp. 852-70.
    • (2003) Handbook of Affective Sciences , pp. 852-870
    • Haidt, J.1
  • 16
    • 0034258229 scopus 로고    scopus 로고
    • "Accounts for success as determinants of perceived arrogance and modesty"
    • Hareli, S. and Weiner, B. (2000), "Accounts for success as determinants of perceived arrogance and modesty", Motivation and Emotion, Vol. 17, pp. 215-36.
    • (2000) Motivation and Emotion , vol.17 , pp. 215-236
    • Hareli, S.1    Weiner, B.2
  • 17
    • 0013357317 scopus 로고    scopus 로고
    • "Emotion and injustice in the workplace"
    • Fineman, S. (Ed.), Sage, London/Newbury Park, CA
    • Harlos, K.P. and Pinder, C.C. (2000), "Emotion and injustice in the workplace", in Fineman, S. (Ed.), Emotion in Organizations, Sage, London/Newbury Park, CA, pp. 255-76.
    • (2000) Emotion in Organizations , pp. 255-276
    • Harlos, K.P.1    Pinder, C.C.2
  • 20
    • 0001460344 scopus 로고
    • "Honoring accounts for sexual harassment: A factorial survey analysis"
    • Hunter, C. and McClelland, K. (1991), "Honoring accounts for sexual harassment: A factorial survey analysis", Sex Roles, Vol. 24, pp. 725-51.
    • (1991) Sex Roles , vol.24 , pp. 725-751
    • Hunter, C.1    McClelland, K.2
  • 21
    • 0030590003 scopus 로고    scopus 로고
    • "A cross-cultural study of preference of accounts: Relationship closeness, harm severity, and motives of account making"
    • Itoi, R., Ohbuchi, K. and Fukuno, M. (1996), "A cross-cultural study of preference of accounts: Relationship closeness, harm severity, and motives of account making", Journal of Applied Social Psychology, Vol. 26, pp. 913-34.
    • (1996) Journal of Applied Social Psychology , vol.26 , pp. 913-934
    • Itoi, R.1    Ohbuchi, K.2    Fukuno, M.3
  • 22
    • 0031279085 scopus 로고    scopus 로고
    • "Embarrassment: Its distinct form and appeasement functions"
    • Keltner, D. and Buswell, B.N. (1997) "Embarrassment: Its distinct form and appeasement functions", Psychological Bulletin, Vol. 122, pp. 250-70.
    • (1997) Psychological Bulletin , vol.122 , pp. 250-270
    • Keltner, D.1    Buswell, B.N.2
  • 24
    • 34247303269 scopus 로고    scopus 로고
    • "Procedural justice, outcome favorability, and emotion"
    • Krehbiel, P.J. and Cropanzano, R. (2000), "Procedural justice, outcome favorability, and emotion", Social Justice Research, Vol. 13, pp. 337-58.
    • (2000) Social Justice Research , vol.13 , pp. 337-358
    • Krehbiel, P.J.1    Cropanzano, R.2
  • 27
    • 4344679474 scopus 로고    scopus 로고
    • "Digging deeper: The fundamental nature of 'self-conscious' emotions"
    • Leary, M.R. (2004), "Digging deeper: The fundamental nature of 'self-conscious' emotions", Psychological-Inquiry, Vol. 15, pp. 129-31.
    • (2004) Psychological-Inquiry , vol.15 , pp. 129-131
    • Leary, M.R.1
  • 30
    • 84987480119 scopus 로고
    • "The management of failure events: Some contextual determinants of accounting behavior"
    • McLaughlin, M.L., Cody, M.J. and O'Hair, H.D. (1983), "The management of failure events: Some contextual determinants of accounting behavior", Human Communication Research, Vol. 9, pp. 208-24.
    • (1983) Human Communication Research , vol.9 , pp. 208-224
    • McLaughlin, M.L.1    Cody, M.J.2    O'Hair, H.D.3
  • 31
    • 0028520170 scopus 로고
    • "If only I weren't' versus 'If only I hadn't': Distinguishing shame and guilt in counterfactual thinking"
    • Niedenthal, P.M., Tangney, J.P. and Gavanski, I. (1994) "If only I weren't' versus 'If only I hadn't': Distinguishing shame and guilt in counterfactual thinking", Journal of Personality and Social Psychology, Vol. 67, pp. 585-95.
    • (1994) Journal of Personality and Social Psychology , vol.67 , pp. 585-595
    • Niedenthal, P.M.1    Tangney, J.P.2    Gavanski, I.3
  • 32
    • 7444264057 scopus 로고    scopus 로고
    • "The sentiments and beliefs of distributed cognition"
    • Frijda, N., Manstead, A.S.R. and Bem, S. (Eds), Cambridge University Press, Cambridge, MA
    • Oatley, K. (2000), "The sentiments and beliefs of distributed cognition", in Frijda, N., Manstead, A.S.R. and Bem, S. (Eds), Emotions and Beliefs: How Feelings Influence Thoughts, Cambridge University Press, Cambridge, MA, pp. 78-107.
    • (2000) Emotions and Beliefs: How Feelings Influence Thoughts , pp. 78-107
    • Oatley, K.1
  • 34
    • 84970235764 scopus 로고
    • "Self reports in organizational research: Problems and prospects"
    • Podsakoff, P.M. and Organ, D.W. (1986), "Self reports in organizational research: Problems and prospects", Journal of Management, Vol. 12, pp. 531-44.
    • (1986) Journal of Management , vol.12 , pp. 531-544
    • Podsakoff, P.M.1    Organ, D.W.2
  • 35
    • 30744470581 scopus 로고    scopus 로고
    • "Shame and work"
    • Ashkanasy, N., Zerbe, W. and Härtel, C. (Eds), Quorum Books, Westport, CT
    • Poulson, C. (2000), "Shame and work", in Ashkanasy, N., Zerbe, W. and Härtel, C. (Eds), Emotions in Organizations, Quorum Books, Westport, CT, pp. 577-629.
    • (2000) Emotions in Organizations , pp. 577-629
    • Poulson, C.1
  • 36
    • 85047671607 scopus 로고    scopus 로고
    • "Episodic and semantic knowledge in emotional self-report: Evidence for two judgment processes"
    • Robinson, M.D. and Clore, G.L. (2002), "Episodic and semantic knowledge in emotional self-report: Evidence for two judgment processes", Journal of Personality and Social Psychology, Vol. 83, pp. 198-215.
    • (2002) Journal of Personality and Social Psychology , vol.83 , pp. 198-215
    • Robinson, M.D.1    Clore, G.L.2
  • 38
    • 0000460174 scopus 로고
    • "Emotion as a multicomponent process: A model and some cross-cultural data"
    • Shaver, P. (Ed.), Sage, Berkeley, CA
    • Scherer, K.R. (1984), "Emotion as a multicomponent process: A model and some cross-cultural data", in Shaver, P. (Ed.), Review of Personality and Social Psychology, Sage, Berkeley, CA, Vol. 5, pp. 37-63.
    • (1984) Review of Personality and Social Psychology , vol.5 , pp. 37-63
    • Scherer, K.R.1
  • 39
    • 0002088759 scopus 로고    scopus 로고
    • "Appraisal considered as a process of multi-level sequential checking"
    • Scherer, K.R., Schorr, A. and Johnstone, T. (Eds), Oxford University Press, New York, NY/Oxford
    • Scherer, K.R. (2001), "Appraisal considered as a process of multi-level sequential checking", in Scherer, K.R., Schorr, A. and Johnstone, T. (Eds), Appraisal Processes in Emotion: Theory, Methods, Research, Oxford University Press, New York, NY/Oxford, pp. 92-120.
    • (2001) Appraisal Processes in Emotion: Theory, Methods, Research , pp. 92-120
    • Scherer, K.R.1
  • 41
    • 21744434280 scopus 로고    scopus 로고
    • "Personal responsibility: Applications of the triangle model"
    • Staw, B. and Cummings, L.L. (Eds), JAI, Greenwich, CT
    • Schlenker, B.R. (1997), "Personal responsibility: Applications of the triangle model", in Staw, B. and Cummings, L.L. (Eds), Research in Organizational Behavior, JAI, Greenwich, CT, Vol. 19, pp. 241-301.
    • (1997) Research in Organizational Behavior , vol.19 , pp. 241-301
    • Schlenker, B.R.1
  • 42
    • 11944261465 scopus 로고
    • "Interpersonal processes involving impression regulation and management"
    • Schlenker, B.R. and Weigold, M.F. (1992), "Interpersonal processes involving impression regulation and management", Annual Review of Psychology, Vol. 43, pp. 133-68.
    • (1992) Annual Review of Psychology , vol.43 , pp. 133-368
    • Schlenker, B.R.1    Weigold, M.F.2
  • 46
    • 0038457744 scopus 로고    scopus 로고
    • "To justify or excuse? A meta analytic review of the effects of explanations"
    • Shaw, J.C., Wild, E. and Colquitt, J.A. (2003), "To justify or excuse? A meta analytic review of the effects of exlanations", Journal of Applied Psychology, Vol. 88, pp. 444-58.
    • (2003) Journal of Applied Psychology , vol.88 , pp. 444-458
    • Shaw, J.C.1    Wild, E.2    Colquitt, J.A.3
  • 47
    • 3242773086 scopus 로고
    • "Looking at oneself in a rose-colored mirror: The role of excuses in the negotiation of a personal reality"
    • Lewis, M. and Saarni, C. (Eds), Guilford, New York, NY
    • Sigmon, S.T. and Snyder, C.R. (1993), "Looking at oneself in a rose-colored mirror: The role of excuses in the negotiation of a personal reality", in Lewis, M. and Saarni, C. (Eds), Lying and Deception in Everyday Life, Guilford, New York, NY, pp. 148-65.
    • (1993) Lying and Deception in Everyday Life , pp. 148-165
    • Sigmon, S.T.1    Snyder, C.R.2
  • 54
    • 0003083123 scopus 로고
    • "Social power, self-presentation, and the self"
    • Schlenker, B.R. (Ed.), McGraw-Hill, New York, NY
    • Tedeschi, J.T. and Norman, N. (1985), "Social power, self-presentation, and the self", in Schlenker, B.R. (Ed.), The Self and Social Life, McGraw-Hill, New York, NY, pp. 293-322.
    • (1985) The Self and Social Life , pp. 293-322
    • Tedeschi, J.T.1    Norman, N.2
  • 56
    • 4344680189 scopus 로고    scopus 로고
    • "Putting the self into self-conscious emotions: A theoretical model"
    • Tracy, J.L. and Robins, R.W. (2004), "Putting the self into self-conscious emotions: A theoretical model", Psychological Inquiry, Vol. 15, pp. 103-25.
    • (2004) Psychological Inquiry , vol.15 , pp. 103-125
    • Tracy, J.L.1    Robins, R.W.2
  • 57
    • 19644401441 scopus 로고    scopus 로고
    • "The consequences of emerging HRM practices for employees' trust in their managers"
    • Tzafrir, S.S., Harel, G., Baruch, Y. and Dolan, L.S. (2004), "The consequences of emerging HRM practices for employees' trust in their managers", Personnel Review, Vol. 33, pp. 628-47.
    • (2004) Personnel Review , vol.33 , pp. 628-647
    • Tzafrir, S.S.1    Harel, G.2    Baruch, Y.3    Dolan, L.S.4
  • 59
    • 0022134688 scopus 로고
    • "An attributional theory of achievement-related emotion and motivation"
    • Weiner, B. (1985), "An attributional theory of achievement-related emotion and motivation", Psychological Review, Vol. 29, pp. 548-73.
    • (1985) Psychological Review , vol.29 , pp. 548-573
    • Weiner, B.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.