An exploration of patients' trust in physicians in training

Journal of Health Care for the Poor and Underserved

Volumn 15, Issue 2, 2004, Pages 294-306

  Bonds, Denise E ^a   Foley, Kristie Long ^a   Dugan, Elizabeth ^b   Hall, Mark A ^c   Extrom, Pam ^a  

^a WAKE FOREST SCHOOL OF MEDICINE   (United States)

^b NEW ENGLAND RESEARCH INSTITUTES   (United States)

^c New England Research   (United States)

Author keywords

Doctor patient relationship; Patient trust; Primary care

Indexed keywords

ADULT; AGED; ARTICLE; CONTROLLED STUDY; DEMOGRAPHY; DOCTOR PATIENT RELATION; FEMALE; HEALTH STATUS; HEALTH SURVEY; HUMAN; LANGUAGE; MAJOR CLINICAL STUDY; MALE; MEDICAL EDUCATION; MEDICAL STAFF; NURSE; PATIENT SATISFACTION; PHYSICIAN; RACE DIFFERENCE; SEX DIFFERENCE; SOCIOECONOMICS; TRUST; WELLBEING;

EID: 3042711771     PISSN: 10492089     EISSN: None     Source Type: Journal    
DOI: 10.1353/hpu.2004.0018     Document Type: Article

References (41)

1. Safran DG, Taira DA, Rogers WH, et al. Linking primary care performance to outcomes of care. J Fam Pract 1998 Sep;47(3):213-20.
2. Safran DG, Montgomery JE, Chang H, et al. Switching doctors: Predictors of voluntary disenrollment from a primary physician's practice. J Fam Pract 2001 Feb;50(2):130-6.
3. Thom DH, Ribisl KM, Stewart AL, et al. Further validation and reliability testing of the Trust in Physician Scale. The Stanford Trust Study Physicians. Med Care 1999 May;37(5):510-7.
4. Hall MA, Zheng B, Dugan E, et al. Measuring patients' trust in their primary care providers. Med Care Res Rev 2002 Sep;59(3):293-318.
5. Baker R, Mainous AG 3rd, Gray DP, et al. Exploration of the relationship between continuity, trust in regular doctors and patient satisfaction with consultations with family doctors. Scand J Prim Health Care 2003 Mar;21(1):27-32.
6. Pearson SD, Raeke LH. Patients' trust in physicians: Many theories, few measures, and little data. J Gen Intern Med 2000 Jul;15(7):509-13.
7. Gurtman MB. Trust, distrust, and interpersonal problems: A circumplex analysis. J Pers Soc Psychol 1992 Jun;62(6):989-1002.
8. Anderson LA, Dedrick RF. Development of the Trust in Physician scale: A measure to assess interpersonal trust in patient-physician relationships. Psychol Rep 1990 Dec;67(3 Pt 2):1091-100.
9. Caterinicchio RP. Testing plausible path models of interpersonal trust in patient-physician treatment relationships. Soc Sci Med [Med Psychol Med Sociol] 1979 Jan;13A(1):81-99.
10. Hall MA, Dugan E, Zheng B, et al. Trust in physicians and medical institutions: What is it, can it be measured, and does it matter? Milbank Q 2001;79(4):613-39, v.
11. Thom DH. Physician behaviors that predict patient trust. J Fam Pract 2001 Apr;50(4):323-8.
12. Thom DH, Kravitz RL, Bell RA, et al. Patient trust in the physician: Relationship to patient requests. Fam Pract 2002 Oct;19(5):476-83.
13. Kao AC, Green DC, Zaslavsky AM, et al. The relationship between method of physician payment and patient trust [see comments]. JAMA 1998 Nov 18;280(19):1708-14.
14. Doescher MP, Saver BG, Franks P, et al. Racial and ethnic disparities in perceptions of physician style and trust. Arch Fam Med 2000 Nov-Dec;9(10):1156- 63.
15. Miller ST, Seib HM, Dennie SP. African American perspectives on health care: The voice of the community. J Ambul Care Manage 2001;24(3):37-44.
16. Mechanic D, Meyer S. Concepts of trust among patients with serious illness. Soc Sci Med 2000 Sep;51(5):657-68.
17. Fennema K, Meyer DL, Owen N. Sex of physician: Patients' preferences and stereotypes. J Fam Pract 1990 Apr;30(4):441-6.
18. Rifkin JI, Shapiro H, Regensteiner JG, et al. Why do some women refuse to allow male residents to perform pelvic exams? Acad Med 2002 Oct;77(10):1034-8.
19. Heaton CJ, Marquez JT. Patient preferences for physician gender in the male genital/rectal exam. Fam Pract Res J 1990 Winter;10(2):105-15.
20. Roter DL, Hall JA, Aoki Y. Physician gender effects in medical communication: A meta-analytic review. JAMA 2002 Aug 14;288(6):756-64.
21. Bertakis KD, Helms LJ, Callahan EJ, et al. The influence of gender on physician practice style. Med Care 1995 Apr;33(4):407-16.
22. Lurie N, Slater J, McGovern P, et al. Preventive care for women. Does the sex of the physician matter? N Engl J Med 1993 Aug 12;329(7):478-82.
23. Cooper-Patrick L, Gallo JJ, Gonzales JJ, et al. Race, gender, and partnership in the patient-physician relationship. JAMA 1999 Aug 11;282(6):583-9.
24. Bertakis KD, Franks P, Azari R. Effects of physician gender on patient satisfaction. J Am Med Womens Assoc 2003 Spring;58(2):69-75.
25. Derose KP, Hays RD, McCaffrey DF, et al. Does physician gender affect satisfaction of men and women visiting the emergency department? J Gen Intern Med 2001 Apr;16(4):218-26.
26. Schmittdiel J, Grumbach K, Selby JV, et al. Effect of physician and patient gender concordance on patient satisfaction and preventive care practices. J Gen Intern Med 2000 Nov;15(11):761-9.
27. Yancy WS Jr, Macpherson DS, Hanusa BH, et al. Patient satisfaction in resident and attending ambulatory care clinics. J Gen Intern Med 2001 Nov;16(11):755-62.
28. Gress TW, Flynn JA, Rubin HR, et al. Effect of student involvement on patient perceptions of ambulatory care visits: A randomized controlled trial. J Gen Intern Med 2002 Jun;17(6):420-7.
29. O'Malley PG, Omori DM, Landry FJ, et al. A prospective study to assess the effect of ambulatory teaching on patient satisfaction. Acad Med 1997 Nov;72(11):1015-7.
30. Probst JC, Greenhouse DL, Selassie AW. Patient and physician satisfaction with an outpatient care visit. J Fam Pract 1997 Nov;45(5):418-25.
31. Ware JE Jr, Sherbourne CD. The MOS 36-item short-form health survey (SF-36). I. Conceptual framework and item selection. Med Care 1992 Jun;30(6):473-83.
32. Sherbourne CD, Stewart AL. The MOS social support survey. Soc Sci Med 1991;32(6):705-14.
33. Kao AC, Green DC, Davis NA, et al. Patients' trust in their physicians: Effects of choice, continuity, and payment method. J Gen Intern Med 1998 Oct;13(10):681-6.
34. Thom DH, Bloch DA, Segal ES. An intervention to increase patients' trust in their physicians. Stanford Trust Study Physician Group. Acad Med 1999 Feb;74(2):195-8.
35. Bertakis KD, Azari R, Helms LJ, et al. Gender differences in the utilization of health care services. J Fam Pract 2000 Feb;49(2):147-52.
36. Green CA, Pope CR. Gender, psychosocial factors and the use of medical services: A longitudinal analysis. Soc Sci Med 1999 May;48(10):1363-72.
37. Nunnaly J. Psychometric theory. New York: McGraw-Hill, 1978.
38. Petersen L, Collins T, Kressin N. Trust of physicians and satisfaction among minority patients with ischemic heart disease. J Gen Intern Med 2001;16(suppl):164.
39. Taira DA, Safran DG, Seto TB, et al. Do patient assessments of primary care differ by patient ethnicity? Health Serv Res 2001 Dec;36(6 Pt 1):1059-71.
40. Mainous AG 3rd, Baker R, Love MM, et al. Continuity of care and trust in one's physician: Evidence from primary care in the United States and the United Kingdom. Fam Med 2001 Jan;33(1):22-7.
41. Zheng B, Hall MA, Dugan E, et al. Development of a scale to measure patients' trust in health insurers. Health Serv Res 2002 Feb;37(1):187-202.