Developing a typology of airport shoppers

Tourism Management

Volumn 25, Issue 5, 2004, Pages 615-622

  Geuens, Maggie ^a   Vantomme, Delphine ^a   Brengman, Malaika ^b  

^a GHENT UNIVERSITY   (Belgium)

^b HASSELT UNIVERSITY   (Belgium)

Author keywords

Airport shopping; Shopper typology; Shopping motivations

Indexed keywords

AIRPORT; RETAILING; SHOPPING ACTIVITY;

EID: 3042544487     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2003.07.003     Document Type: Article

References (40)

1. Aylott R. Mitchell V.W. An exploratory study of grocery shopping stressors International Journal of Retail and Distribution 26 1998 362-373
2. Bellenger D.N. Korgaonkar P.K. Profiling the recreational shopper Journal of Retailing 56 1980 77-91
3. Boedeker M. New-type and traditional shoppers: A comparison of two major consumer groups International Journal of Retail and Distribution Management 23 1995 17-26
4. Brown G. Tourism and symbolic consumption Johnson P. Thomas B. Choice and demand in tourism 1992 51-71 Mansell London
5. Bussey K. Leisure+shopping=? Leisure Management 7 1987 22-26
6. Dholakia R.R. Going shopping: Key determinants of shopping behaviors and motivations International Journal of Retail and Distribution Management 27 1999 154-165
7. Doganis R. The airport business 1992 Routledge London
8. Dube L. Menon K. Ensuring greater satisfaction by engineering salesperson response to customer emotions Journal of Retailing 76 2000 285-308
9. Eastlinck M.A. Feinberg R.A. Shopping motives for mail catalog shopping Journal of Business Research 45 1999 281-290
10. Falk P. Campbell C. The shopping experience 1997 Sage London
11. Freathy P. O'Connell F. Plannig for profit: Commercialization of European airports Long Range Planning 32 1999 587-597
12. Geuens, M., Brengman, M., - S'Jegers, R. (2002). An exploratory study on grocery shopping motivations. In: A. Groeppel-Klein - F. Esch (Eds.), European advances in consumer research, Vol. 5, 135-140.
13. Gratton C. Taylor P. Leisure and shopping: The domesday experience Leisure Management 7 1987 29-30
14. Heung V.C.S. Qu H. Tourism shopping and its contributions to Hong Kong Tourism Management 19 4 1998 383-386
15. Hudman L.E. Hawkins D.E. Tourism in contemporary society 1989 Prentice-Hall Englewood Cliffs, NJ
16. Jarach D. The Evolution of airport management practices: Towards a multi-point, multi-service, marketing-driven firm Journal of Air Transport Management 7 2001 119-125
17. Kent W.E. Shock P.J. Snow R.E. Shopping: Tourism's unsung hero(ine) Journal of Travel Research 21 4 1983 2-24
18. Keowin C.F. A model of tourist's propensity to buy: Case of Japanese visitors to Hawaii Journal of Travel Research 27 3 1989 31-34
19. Kim H. Shin J. A contextual investigation of the operation and management of airport concessions Tourism Management 23 2001 149-155
20. Kotler P. Atmospherics as a marketing tool Journal of Retailing 49 1973 48-64
21. Lesser J.A. Hughes M.A. Towards a typology of shoppers Business Horizons 29 6 1986 55-62
22. Lundberg D.E. The tourist business 1976 141pp CBI Publishing Company Boston
23. Lunt P.K. Livingstone S.M. Mass consumption and personal identity: Every day economic experience 1992 Open University Press Buckingham
24. Reynolds K.E. Beatty S.E. Customer benefits and company consequences of customer-salesperson relationships in retailing Journal of Retailing 75 1999 11-32
25. Rojek, C., Urry, J. (1997). Touring cultures: Transformations of travel and theory (19pp.). London.
26. Rowley J. Slack F. The retail experience in airport departure lounges: Reaching for timelessness and placelessness International Marketing Review 16 1999 363-375
27. Sheth J.N. An integrative theory of patronage preference and behaviour Darden W.R. Lusch R.F. Patronage behaviour and retail management 1983 9-28 Elsevier Science Publishing Co, Inc New York
28. Shim S. Gehrt K.C. Holikova S. Shopping orientation-based segmentation of US grocery shoppers Journal of Food Products Marketing 5 1998 1-19
29. Spies K. Hesse F. Loesch K. Store Atmosphere, mood and purchasing behaviour International Journal of Research in Marketing 14 1997 1-17
30. Sulzmaier S. Consumer-oriented business design: The case of airport management 2001 Physica-Verlag Heidelberg, New York
31. Tauber E. Why do people shop? Journal of Marketing 36 1972 46-49
32. Timothy D.J. Butler R.W. Cross-border shopping: A North American perspective Annals of Tourism Research 22 1995 16-34
33. Tosic V. A review of airport passenger terminal operation analysis and modelling Transportation Research 26 1992 3-26
34. Turley L.W. Milliman R.E. Atmospheric effects on shopping behaviour: A review of the experimental evidence Journal of Business Research 49 2000 193-211
35. Urry, J. (1995). Consuming places, Routledge, London.
36. Van Kenhove P. De Wulf K. Van Waterschoot W. The impact of task definition on store-attribute saliences and store choice Journal of Retailing 75 1 1999 125-137
37. Vester H. Die shopping mall: Eine touristische destination der postmoderne Gruppendynamik 27 1996 57-62
38. Vlitos Rowe I. The future of duty-free retailing. Developments and trends in Europe and the Middle East FT management report Vol. 1 ( 1999 169pp Financial Times Business Ltd London
39. Wells, A. (1986). Airport planning and management, Blue Ridge (158pp.).
40. Westbrook R.A. Black W.C. A motivation-based typology Journal of Retailing 61 1985 78-103