Rethinking consumer perception of food quality

Journal of Food Products Marketing

Volumn 11, Issue 2, 2005, Pages 75-93

  Hansen, Torben ^a  

^a Department of International Economics and Management   (Denmark)

Author keywords

Food quality; Quality perception; Usage situation

Indexed keywords

EID: 27844540370     PISSN: 10454446     EISSN: None     Source Type: Journal    
DOI: 10.1300/J038v11n02_05     Document Type: Review

References (50)

1. Allport, G.W. (1935), Attitudes. In: C.A. Murchinson (ed.), A handbook of social psychology, pp. 798-844, Worchester, MA: Clark University Press.
2. Andersen, E.S. (1994), The evolution of credence goods: A transaction approach to product specification and quality control, MAPP working paper, No. 21.
3. Assael, H. (1995), Consumer Behavior and Marketing Action, 5. edition, PWS-Kent.
4. Babin, B.J. and Darden, W.R. (1996), Good and Bad Shopping Vibes: Spending and Patronage Satisfaction, Journal of Business Research, 35, pp. 201-206.
5. Becker, T. (2000), Consumer perception of fresh meat quality: A framework for analysis, British Food Journal, Vol. 102, No. 3, pp. 158-173.
6. Belk, R.W. (1975), Situational variables and consumer behavior, Journal of Consumer Research, 2, pp. 157-167.
7. Bergman, B. and Klefsjo, B. (1994), Quality-From Customer Needs to Customer Satisfaction, London: McGraw-Hill.
8. Bettman, J.R., Luce, M.F. and Payne, J.W. (1998), Constructive Consumer Choice Processes, Journal of Consumer Research, Vol. 25, December, pp. 187-217.
9. Brooker, G., Wheatley, J.J., and Chiu, J.S. Y. (1986), The effects of sampling and information on brand choice when beliefs in quality differences are ambiguous. In: R.J. Lutz (Ed.), Advances in Consumer Research, Vol. XIII, ACR, pp. 272-276.
10. Brunsø, K., Fjord, T. A., and Grunert, K.G. (2002), Consumers' food choice and quality perception. MAPP working paper, No. 77.
11. Chang, T-Z. and Wildt, A.R. (1994), Price, product information, and purchase intention; An empirical study, Journal of the Academy of Marketing Science, Vol. 22, pp. 16-27.
12. Crawford, June et al. (1992), Emotion and Gender: Constructing Meaning from Memory, Sage Publications.
13. Darby, M.R. and Karni, E. (1973), Free competition and the optimal amount of fraud, Journal of Law and Economics, 16, pp. 67-88.
14. Dawar, N. and Parker, P. (1994), Marketing Universals: Consumers' Use of Brand Name, Price, Physical Appearance, and Retailer Reputation as Signals of Product Quality, Journal of Marketing, Vol. 58, pp. 81-95.
15. Dodds, W.B. (1991), In search of value: How price and store name information influence buyers' product perceptions, Journal of Consumer Marketing, Vol. 28, pp. 307-319.
16. Dodds, W.B. (1995), Market cues affect on consumers' product evaluations, Journal of Marketing Theory & Practice, Vol. 3, pp. 50-63.
17. Elliot, G.R. and Cameron, R.C. (1994), Consumer Perception of Product Quality and the Country-of-Origin Effect, Journal of International Marketing, Vol. 2, No. 2, pp. 49-62.
18. Fishbein, M. and Ajzen, I. (1975), Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research, Addison Wesley, Reading, Mass.
19. Gregory, R., Lichtenstein, S., and Slovic, P. (1993), Valuing Environmental Resources: A Constructive Approach, Journal of Risk and Uncertainty, 7 (October), pp. 177-197.
20. Grunert, K.G., Baadsgaard, A., Larsen, H.H. and Madsen, T.K. (1996), Market Orientation in Food and Agriculture, Kluwer Academic Publishers.
21. Hansen, T. (2001), Quality in the Marketplace: A Theoretical and Empirical Investigation, European Management Journal, Vol. 19, pp. 203-211.
22. Hansen, T. and Solgaard, H.S. (2004), New Perspectives on Retailing and Store Patronage Behavior-A Study of the Interface Between Retailers and Consumers, Kluwer Academic Publishers.
23. Hellofs, L.L. and Jacobson, R. (1999), Market Share and Customers' Perceptions of Quality: When Can Firms Grow Their Way to Higher Versus Lower Quality, Journal of Marketing, Vol. 63, pp. 16-25.
24. Holm, L. and Kildevang, H. (1996), Consumers' view on food quality-a qualitative interview study, Appetite, 21, pp. 1-14.
25. Hurling, R. and Shepherd, R. (2003), Eating with your eyes: Effect of appearance on expectations of liking, Appetite, 41, pp. 167-174.
26. Insch, G.S. and McBride, J.B. (1998), Decomposing the country-of-origin construct: An empirical test of country of design, country of parts and country of assembly, Journal of International Consumer Marketing, Vol. 10, Iss. 4, pp. 69-91.
27. Jun, W-J. and Jolibert, A.J.P. (1983), Revealed versus Hidden Attributes as Determinants of Perceived Product Quality, Journal of Economic Psychology, Vol. 4, pp. 263-272.
28. Kaas, K.P. and Busch, A. (1996), Inspektions- Erfahrungs- und Vertrauenseigenscaften, Marketing-ZFP, Vol. 4, 243-252.
29. Kopalle, P.K. and Lehmann, D.R. (1995), The effects of advertised and observed quality on expectations about new product quality. Journal of Marketing Research, Vol. 32, pp. 280-290.
30. Kristensen, P.S. (1992), Flying Prototypes: Production Departments' Direct Interaction with External Consumers, International Journal of Operations & Production Management, Vol. 12, Nos. 7/8, pp. 197-212.
31. Land, B. (1994), Ways of life analysis and food culture, MAPP working paper No. 24.
32. Leavitt, H.J. (1954), A note on some experimental findings about the meaning of price, Journal of Business, 21, pp. 205-210.
33. Nelson, P. (1970), Information and consumer behavior, Journal of Political Economy, 78, pp. 311-329.
34. Nelson, P. (1974), Advertising as information, Journal of Political Economy, 81, pp. 729-754.
35. Ophuis, P.A.M.O. and Van Trijp, H.C.M. (1995), Perceived quality: A market driven and consumer oriented approach, Food Quality and Preference, 6, pp. 177-183.
36. Olson, J.C. (1972), Cue Utilization in the quality perception process: A cognitive model and an empirical test. Unpublished doctoral dissertation, Purdue University, Indiana.
37. Olson, J.C. and Jacoby, J. (1972), Cue Utilization in the Quality Perception Process, in Proceedings of the Third Annual Conference of the Association for Consumer Research, M. Venkatesan, ed. Iowa City: Association for Consumer Research, pp. 167-179.
38. Peterson, R.A. and Jolibert, A.J.P. (1995), A meta-analysis of country-of-origin effects, Journal of International Business Studies, Vol. 26, pp. 883-900.
39. Poulsen, C.S., Juul, H.J., Kristensen, K., Bech, A.C. and Engelund, E. (1996), Quality Guidance and Quality Formation, Food Quality and Preference, Vol. 7, No. 2, pp. 127-135.
40. Richardson, P.S. et al. (1994), Extrinsic and Intrinsic Cue Effects on Perceptions of Store Brand Quality, Journal of Marketing, Vol. 58, pp. 28-36.
41. Rozin, P. and Tuorila, H. (1993), Simultaneous and temporal contextual influences on food acceptance, Food Quality and Preference, 4, pp. 11-20.
42. Shapiro, B.P. (1973), Price reliance: Existence and sources, Journal of Marketing Research, 10, pp. 286-294.
43. Solomon, M.R. (1983), The Role of Products as Social Stimuli: A Symbolic Interactionism Perspective, Journal of Consumer Research, 10, pp. 319-329.
44. Statens offentliga utredningar, SOU (1994), Konsumenterna och livsmedelskvaliteten-En studie av konsumentupplevelser, delbetankande av Konsumentberedningen, Stockholm.
45. Steenkamp, J.B.E.M. and Meulenberg, M.T.G. (1985), Quality perception of food products, Proceedings of the 14th Annual Conference of the European Marketing Academy, Bielefeld, pp. 346-366.
46. Steenkamp, J.B.E.M. (1989), Product Quality, Van Corcum, The Netherlands.
47. Steenkamp, J.B.E.M. and Van Trijp, H.C.M. (1996), Quality guidance: A consumer based approach for product quality improvement. In: Marketing Thought and Practice in the 1990s, ed. G.J. Avlonitis, N.K. Papavasilliou and AG. Kouremenos, pp. 1191-1217.
48. Steenkamp, J.B.E.M. (1990), Conceptual Model of the Quality Perception Process, Journal of Business Research, 21, pp. 309-333.
49. Stigler, G. (1961), The economics of information, Journal of Political Economy, Vol. 69, pp. 213-225.
50. Zeithaml, V. A. (1988), Consumer Perceptions of Price, Quality and Value: A Means-End Model and Synthesis of Evidence, Journal of Marketing, Vol. 52, pp. 2-22.