Improving outpatient health care quality: Understanding the quality dimensions

Health Care Management Review

Volumn 30, Issue 4, 2005, Pages 361-371

  Ward, Keith F ^a   Rolland, Erik ^b   Patterson, Raymond A ^c  

^a BOISE STATE UNIVERSITY   (United States)

^b UNIVERSITY OF CALIFORNIA   (United States)

^c UNIVERSITY OF ALBERTA   (Canada)

Author keywords

Customer orientation; Service; Statistical analysis and quality

Indexed keywords

CONSULTATION; HEALTH CARE ACCESS; HEALTH CARE COST; HEALTH CARE DELIVERY; HEALTH CARE FACILITY; HEALTH CARE QUALITY; HEALTH INSURANCE; HUMAN; OUTPATIENT CARE; PATIENT REFERRAL; PATIENT SATISFACTION; REVIEW;

EID: 27844487995     PISSN: 03616274     EISSN: None     Source Type: Journal    
DOI: 10.1097/00004010-200510000-00010     Document Type: Review

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