A paradigm shift in patient satisfaction assessment

Medical Care Research and Review

Volumn 60, Issue 3, 2003, Pages 347-365

  Otani, Koichiro ^a   Harris, Lisa E ^b   Tierney, William M ^b  

^a INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE   (United States)

^b INDIANA UNIVERSITY SCHOOL OF MEDICINE   (United States)

Author keywords

Noncompensatory model; Nonlinear model; Patient satisfaction; Psychometric analysis; Quality of care

Indexed keywords

AGE; ARTICLE; HEALTH CARE ACCESS; HEALTH CARE QUALITY; HEALTH SURVEY; HUMAN; MEDICAL STAFF; NONLINEAR SYSTEM; PATIENT SATISFACTION; PHYSICIAN; PRIMARY MEDICAL CARE; PSYCHOMETRY; QUESTIONNAIRE; RACE DIFFERENCE; SEX DIFFERENCE;

ADULT; AGED; DECISION MAKING; FEMALE; HEALTH CARE SURVEYS; HEALTH RESOURCES; HEALTH SERVICES ACCESSIBILITY; HUMANS; INDIANA; MALE; MIDDLE AGED; NONLINEAR DYNAMICS; ORGANIZATIONAL INNOVATION; PATIENT SATISFACTION; PRIMARY HEALTH CARE; PSYCHOMETRICS; QUALITY INDICATORS, HEALTH CARE; QUALITY OF HEALTH CARE; QUESTIONNAIRES;

EID: 0041520893     PISSN: 10775587     EISSN: None     Source Type: Journal    
DOI: 10.1177/1077558703254865     Document Type: Article

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