Can FM evolve? If not, what future?

Journal of Facilities Management

Volumn 1, Issue 1, 2002, Pages 56-69

  Price, Ilfryn ^a  

^a SHEFFIELD HALLAM UNIVERSITY   (United Kingdom)

Author keywords

Best practice; Facilities management; Performance measures; Strategy

Indexed keywords

EID: 27844459645     PISSN: 14725967     EISSN: 17410983     Source Type: Journal    
DOI: 10.1108/14725960310807845     Document Type: Article

References (59)

1. Pascale, R. T. (1990) Managing on the Edge, New York, Simon & Schuster.
2. Schapiro, E. (1995) Fad Surfing in the Boardroom, New York, John Wiley.
3. Abrahamson, E. (1996) Management fashion, Academy of Management Review, Vol. 21, No. 1, pp. 254-285.
4. Scarbrough, H. and Swan, J. (1999) ‘Knowledge management and the management fashion perspective’, paper presented at the British Academy of Management Refereed Conference, ‘Managing Diversity’, Manchester, http://bprc.warwick.ac.uk/wp2.html
5. Price, I. (2000) ‘Benchmarking higher education and UK public sector facilities management’, in Jackson, N. and Lund, H. (Eds) Benchmarking for Higher Education, Milton Keynes, Open University Press, Ch. 11, pp. 139-140.
6. Price, I. (2001) ‘Complexity, memetics and reality: A new science of organisations or not’, in Sharifi, S. and Button, W. (Eds) Chaos, Complexity and Management, London, Routledge.
7. Green, A. and Price, I. (2000) ‘Whither FM? A delphi study of the profession and the industry’, Facilities, Vol. 18, No. 7/8, pp. 281-292.
8. Cairns, G. and Beech, N. (1999) ‘Flexible working: organisational liberation or individual straitjacket?’ Facilities, Vol. 17, No. 1/2, pp. 18-23
9. Grimshaw, B. (1999) ‘Facilities management: the wider implications of managing change’, Facilities, Vol. 17, No. 1/2, pp. 24-30.
10. Nutt, B. (1999) ‘Linking FM practice and research’, Facilities, Vol. 17, No. 1/2, pp. 11-17
11. Nutt, B. (2000) ‘Four competing futures for facility management’, Facilities, Vol. 18, No. 3/4, pp. 124-132.
12. Rees, D. G. and Clark, E. V. (2000) ‘Professional facilities management in public sector organisations’, Facilities, Vol. 18, No. 10/11/12, pp. 411-420.
13. Haynes, B., Fides Matzdorf, F., Nunnington, N., Ogunmakin, C., Pinder, J. and Price, I. (2000) ‘Does property benefit occupiers? An evaluation of the literature’, Occupier.org Report No. 1, www.occupier.org
14. Lord, A., Lunn, S., Price, I. and Stephenson, P. (in press) ‘Emergent behaviour in a new market: Facilities management in the UK’, International Conference on Complexity and Complex Systems in Industry, Department of Mechanical Engineering, Cambridge University, Cambridge, April, 2002.
15. Alexander, K. (1994) ‘A strategy for facilities management’, Facilities, Vol. 12, No. 11, pp. 6-10.
16. Whittington, R. (1993) What is Strategy and Does it Matter? London, Routledge.
17. Becker, F. (1990) The Total Workplace: Facilities Management and Elastic Organisation, New York, Praeger.
18. Rees, D. G. (1998) ‘Management structures of facilities management in the National Health Service in England: A review of trends 1995-1997’, Facilities, Vol. 16, No. 9/10, pp. 254-261.
19. Hedley, C. (2000) ‘Measuring the business contribution of FM’, FMGC Summer Conference, Sheffield.
20. Price, I. and Shaw, R. (1996) ‘Parrots, patterns and performance (The learning organisation meme: emergence of a new management replicator)’, in Campbell, T. L. (Ed.) Proceedings of the Third Conference of the European Consortium for the Learning Organisation, Copenhagen, European Consortium for the Learning Organisation.
21. Morgan, G. (1993) ‘An afterword: Is there anything more to be said about metaphor?’, in Grant, D. and Oswick, C. (Eds) Metaphor and Organisations, London, Sage, pp. 227-240.
22. Price, I. (1995) ‘Organisational memetics?: Organisational learning as a selection process’, Management Learning, Vol. 26, No. 3, pp. 299-318
23. Price, I. (1999) ‘Images or reality? Metaphors, memes and management’, in Lissack, M. R. and Gunz, H. P. (Eds) Managing Complexity in Organisations, Westport, Quorum Books, pp. 165-179
24. Williams, R. (2000) ‘The business of memes: memetic possibilities for marketing and management’, Management Decision, Vol. 38, No. 4, pp. 272-279.
25. Dawkins, R. (1976) The Selfish Gene, Oxford, Oxford University Press.
26. Hull, D. (1988) Science as a Process, Chicago, University of Chicago Press
27. Dennett, D. C. (1995) Darwin’s Dangerous Idea: Evolution and The Meanings of Life, New York, Oxford University Press
28. Blackmore, S. (1999) The Meme Machine, Oxford, Oxford University Press.
29. Senge, P. M. (1990) The Fifth Discipline: The Art and Practice of the Learning Organisation, New York, Doubleday.
30. Senge et al. (1994) The Fifth Discipline Fieldbook, New York, Doubleday.
31. For example, Tranfield, D. and Akhlaghi, F. (1995) ‘Performance measures: relating facilities to business indicators’, Facilities, Vol. 13, No. 3, pp. 6-14
32. Williams, B. (1996) ‘Cost-effective facilities management: a practical approach’, Facilities, Vol. 14, No. 5/6, pp. 26-38.
33. Heavisides, B. (2000) ‘FM Service specification in the NHS’, M.Sc. thesis, FMGC, Sheffield Hallam.
34. Massheder, K and Finch, E. (1999) ‘Benchmarking methodologies applied to UK facilities management’, Facilities, Vol. 16, No. 3/1, pp. 99-106.
35. Then, D. S.-S. (1999) ‘An integrated resource management view of facilities management’, Facilities, Vol. 17, No. 12/13, pp. 462-469
36. Then, D. S.-S. (2000) ‘The role of real estate assets in supporting the fulfilment of corporate business plans — Key organisational variables for an integrated resource management framework’, Facilities, Vol. 18, No. 7/8, pp. 273-280.
37. Jones, O. (2000) ‘Facility management: future opportunities, scope and impact’, Facilities, Vol. 18, No. 3/4, pp. 133-137.
38. Abrahamson, E. and Fairchild, G. (1999) ‘Management fashions: Lifecycles, triggers and collective learning processes’, Administrative Science Quarterly, Vol. 44, December, pp. 708-740.
39. Duffy, F. (2000) ‘Design and facilities management in a time of change’, Facilities, Vol. 18, No. 10/11/12, pp. 371-375.
40. Kay, J. (1993) Foundations of Corporate Success: How Business Strategies Add Value, Oxford, Oxford University Press.
41. Anon. (1999) ‘The NHS performance assessment framework’, http://www.doh.gov.uk/nhsexec/nhspaf.htm
42. Bitner, M. J. (1992) ‘Evaluating service encounters: The effects of physical surroundings and employee responses’, Journal of Marketing, Vol. 54, pp. 69-82.
43. Hutton, J. D. and Richardson, L. D. (1995) ‘Healthscapes: The role of the facility and physical environment on consumer attitudes, satisfaction, quality assessments and behaviours’, Health Care Management Review, Vol. 20, No. 2, pp. 48-61.
44. Smith, L. J. and Agahi, H. (2000) ‘Staff motivation in service departments’, Unpublished report, Sheffield, FMGC Higher Ed. Forum.
45. Chatten, A. (1999) ‘The importance of managerial mindsets which understand support worker motivation’, MBA thesis, FMGC, Sheffield Hallam
46. Clarke, E. V. (1999) ‘Multiskilling for success’, Facilities, Vol. 17, No. 7/8, pp. 272-279.
47. Price, I. and Akhlaghi, F. (1999) ‘New patterns in facilities management: Industry best practice and new organisational theory’, Facilities Vol. 17, No. 5/6, pp. 159-166.
48. Matzdorf, F., Price, I. and Akhlaghi, F. (1997) ‘Facilities futures for higher education?’ Unpublished report, FMGC, Sheffield Hallam, http://www.shu.ac.uk/schools/urs/fmgc/scenario.htm
49. Price, I and Kennie, T. (1997) ‘Punctuated strategic equilibrium and some leadership challenges for university 2000’, 2nd International Conference on the Dynamics of Strategy, Guildford, Surrey European Business School pp. 335-349.
50. Price, I., Matzdorf, F. and Smith, L. J. (2001) ‘Where to study? Understanding the importance of the physical environment to students in choosing their university’, Sheffield, Occupier.org Working Paper, http://www.occupier.org/working_papers/working_paper3.pdf
51. Fleming, D. and Storr, J. (1999) ‘The impact of lecture theatre design on learning experience’, Facilities, Vol. 17, No. 7/8, pp. 231-236.
52. Citex (1999) ‘Whole-life cost model’, Building, July, pp. 73-79.
53. McLennan, P. (2000) ‘Intellectual capital: future competitive advantage for facility management’, Facilities Vol. 18, No. 3/4, pp. 168-171.
54. Kaplan, R. S. and Norton, D. P. (1992) ‘The Balanced Score Card — Measures that drive performance’, Harvard Business Review, Jan-Feb, pp. 171-79
55. Kaplan, R. S. and Norton, D. P. (1996) The Balanced Score Card, Boston, MA, Boston: Harvard Business School Press.
56. Ridderstråand, J. and Nordström, K. (2000) Funky Business, Edinburgh, Pearson Education.
57. Deng, Y. and Gyourko, J. (1999) Real Estate Ownership by Non-Real Estate Firms: An Estimate of the Impact on Firm Returns, Wharton, Samuel Zell and Robert Lurie Real Estate Center, http://reserver.wharton.upenn.edu/workingpapers/321.html
58. Laird, S. D. (2000) What FM can do for The Boardroom? FMGC Summer conference, Sheffield
59. Roberts, P. (1999) ‘Facility futures: providing community services in 2010’, in McLennan, P., Nutt, D. and Kincaid, D. (Eds) Futures in Property and Facilities Management, Conference Papers, London, UCL, p. 173.