메뉴 건너뛰기




Volumn 25, Issue 3, 2005, Pages 283-

Communication media preferences in business-to-business transactions: An examination of the purchase process?

Author keywords

[No Author keywords available]

Indexed keywords


EID: 27444443216     PISSN: 08853134     EISSN: 15577813     Source Type: Journal    
DOI: 10.1080/08853134.2005.10749064     Document Type: Article
Times cited : (16)

References (48)
  • 1
    • 27444442316 scopus 로고    scopus 로고
    • Communication Overload
    • Associated Press (1998), “Communication Overload,” CommuniQue, 15 (3), 5.
    • (1998) Communique , vol.15 , Issue.3 , pp. 5
    • Press, A.1
  • 2
    • 84973766965 scopus 로고
    • Perceptions of Influence in Managerial Dyads: The Role of Hierarchy, Media, and Tactics
    • (June)
    • Barry, Bruce, and Thomas S. Bateman (1992), “Perceptions of Influence in Managerial Dyads: The Role of Hierarchy, Media, and Tactics,” Human Relations, 45 (June), 555-574.
    • (1992) Human Relations , vol.45 , pp. 555-574
    • Barry, B.1    Bateman, T.S.2
  • 3
    • 11144277664 scopus 로고    scopus 로고
    • Sales Organization Challenges and Trends
    • Gerald J. Bauer, Mark S. Baunchalk, Thomas N. Ingram, and Raymond W LaForge, eds., Westport, CT: Quorum Books
    • Bauer, Gerald J., Mark S. Baunchalk, Thomas N. Ingram, and Raymond W. LaForge (1998), “Sales Organization Challenges and Trends,” in Emerging Trends in Sales Thought and Practice, Gerald J. Bauer, Mark S. Baunchalk, Thomas N. Ingram, and Raymond W LaForge, eds., Westport, CT: Quorum Books, 1-7.
    • (1998) Emerging Trends in Sales Thought and Practice , pp. 1-7
    • Bauer, G.J.1    Baunchalk, M.S.2    Ingram, T.N.3    Laforge, R.W.4
  • 6
    • 0001152277 scopus 로고    scopus 로고
    • An Investigation of Media Selection Among Directors and Managers: From ‘Self to ‘Other’ Orientation
    • (September)
    • Carlson, Patricia J., and Gordon B. Davis (1998), “An Investigation of Media Selection Among Directors and Managers: from ‘Self’ to ‘Other’ Orientation,” MIS Quarterly, 22 (September), 335-362.
    • (1998) MIS Quarterly , vol.22 , pp. 335-362
    • Carlson, P.J.1    Davis, G.B.2
  • 9
    • 0011799852 scopus 로고    scopus 로고
    • Knowledge Management: The Well-Connected Business
    • (July-August)
    • Cliffe, Sarah (1998), “Knowledge Management: The Well-Connected Business,” Harvard Business Review, 74 (July-August), 17-21.
    • (1998) Harvard Business Review , vol.74 , pp. 17-21
    • Cliffe, S.1
  • 10
    • 0000740185 scopus 로고
    • Information Richness: A New Approach to Managerial Behavior and Organizational Design
    • Larry L. Cummings and Barry M. Staw, eds., Greenwich, CT: JAI Press
    • Daft, Richard L., and Robert H. Lengel (1984), “Information Richness: A New Approach to Managerial Behavior and Organizational Design,” in Research in Organizational Behavior, vol. 6, Larry L. Cummings and Barry M. Staw, eds., Greenwich, CT: JAI Press, 191-233.
    • (1984) Research in Organizational Behavior , vol.6 , pp. 191-233
    • Daft, R.L.1    Lengel, R.H.2
  • 11
    • 0001229241 scopus 로고
    • Organizational Information Requirements, Media Richness and Structural Design
    • May
    • Daft, Richard L., and Robert H. Lengel (1986), “Organizational Information Requirements, Media Richness and Structural Design,” Management Science, 32 (May), 554-571.
    • (1986) Management Science , vol.32 , pp. 554-571
    • Daft, R.L.1    Lengel, R.H.2
  • 12
    • 84941111060 scopus 로고    scopus 로고
    • Business-to-Business Online Purchasing: Suppliers Impact on Buyers’ Adoption and Usage Intent
    • (Winter)
    • Deeter-Schmelz, Dawn R., Aric Bizzsari, Rebecca Graham, and Catherine Howdyshell (2001), “Business-to-Business Online Purchasing: Suppliers’ Impact on Buyers’ Adoption and Usage Intent,” Journal of Supply Chain Management, 37 (Winter), 4-10.
    • (2001) Journal of Supply Chain Management , vol.37 , pp. 4-10
    • Deeter-Schmelz, D.R.1    Bizzsari, A.2    Graham, R.3    Howdyshell, C.4
  • 14
    • 0032391195 scopus 로고    scopus 로고
    • A Communication-Based Marketing Model for Managing Relationships
    • (April)
    • Duncan, Tom, and Sandra E. Moriarty (1998), “A Communication-Based Marketing Model for Managing Relationships,” Journal of Marketing, 62 (April), 1-13.
    • (1998) Journal of Marketing , vol.62 , pp. 1-13
    • Duncan, T.1    Moriarty, S.E.2
  • 15
    • 0000224199 scopus 로고
    • Information in Organizations as Signal and Symbol
    • (June)
    • Feldman, Martha S., and James G. March (1981), “Information in Organizations as Signal and Symbol,” Administrative Science Quarterly, 26 (June), 171-186.
    • (1981) Administrative Science Quarterly , vol.26 , pp. 171-186
    • Feldman, M.S.1    March, J.G.2
  • 17
    • 21344491319 scopus 로고
    • Social Construction of Communication Technology
    • (October)
    • Fulk, Janet (1993), “Social Construction of Communication Technology,” Academy of Management Journal, 36 (October), 921-950.
    • (1993) Academy of Management Journal , vol.36 , pp. 921-950
    • Fulk, J.1
  • 18
    • 0000381237 scopus 로고
    • A Social Influence Model of Technology Use
    • Janet Fulk and Charles Steinfield, eds., Newbury Park, CA: Sage
    • Fulk, Janet, Joseph Schmitz, and Charles W Steinfield (1990), “A Social Influence Model of Technology Use,” in Organizations and Communication Technology, Janet Fulk and Charles Steinfield, eds., Newbury Park, CA: Sage, 117-140.
    • (1990) Organizations and Communication Technology , pp. 117-140
    • Fulk, J.1    Schmitz, J.2    Steinfield, C.W.3
  • 19
    • 17844362169 scopus 로고    scopus 로고
    • When E-Mail Is a Crutch
    • Gilbert, Jennifer (2003), “When E-Mail Is a Crutch,” Sales & Marketing Management, 55 (4), 19-20.
    • (2003) Sales & Marketing Management , vol.55 , Issue.4 , pp. 19-20
    • Gilbert, J.1
  • 20
    • 0000927765 scopus 로고
    • The Shadow of the Future: Effects of Anticipated Interaction and Frequency of Contact on Buyer-Seller Cooperation
    • (June)
    • Heide, Jan B., and Anne S. Miner (1992), “The Shadow of the Future: Effects of Anticipated Interaction and Frequency of Contact on Buyer-Seller Cooperation,” Academy ofMan-agement Journal, 35 (June), 267-291.
    • (1992) Academy Ofman-Agement Journal , vol.35 , pp. 267-291
    • Heide, J.B.1    Miner, A.S.2
  • 22
    • 0012614483 scopus 로고    scopus 로고
    • The Use and Impact of Communication Media in Purchasing and Supply Management
    • (Summer)
    • Larson, Paul D., and Jack D. Kulchitsky (2000), “The Use and Impact of Communication Media in Purchasing and Supply Management,” Journal of Supply Chain Management, 36 (Summer), 29-39.
    • (2000) Journal of Supply Chain Management , vol.36 , pp. 29-39
    • Larson, P.D.1    Kulchitsky, J.D.2
  • 23
    • 0001926985 scopus 로고
    • The Buyer-Supplier Relationship in Total Quality Management
    • (Summer)
    • Lascelles, David M., and Barrie Dale (1989), “The Buyer-Supplier Relationship in Total Quality Management,” Journal of PurchasingandMaterialsManagement, 25 (Summer), 10-19.
    • (1989) Journal of Purchasingandmaterialsmanagement , vol.25 , pp. 10-19
    • Lascelles, D.M.1    Dale, B.2
  • 24
    • 0000518067 scopus 로고
    • Electronic Mail as a Medium for Rich Communication: An Empirical Investigation Using Hermeneutic Interpretation
    • (June)
    • Lee, Allen S. (1994), “Electronic Mail as a Medium for Rich Communication: An Empirical Investigation Using Hermeneutic Interpretation,” MIS Quarterly, 18 (June), 143-157.
    • (1994) MIS Quarterly , vol.18 , pp. 143-157
    • Lee, A.S.1
  • 25
    • 20444469189 scopus 로고
    • Electronic Mail as the Medium of Managerial Choice
    • December
    • Markus, M. Lynne (1994), “Electronic Mail as the Medium of Managerial Choice,” Organization Science, 15, 4 (December), 502-527.
    • (1994) Organization Science , vol.15 , Issue.4 , pp. 502-527
    • Markus, M.L.1
  • 26
    • 84955185124 scopus 로고    scopus 로고
    • The Ins and Outs of Extranets
    • (July-August)
    • McCune, Jenny C. (1998), “The Ins and Outs of Extranets,” Management Review, 87 (July-August), 23-25.
    • (1998) Management Review , vol.87 , pp. 23-25
    • Mc Cune, J.C.1
  • 27
    • 27444443133 scopus 로고    scopus 로고
    • Fast, Cheap, and Out of Control
    • McMaster, Mark (2002), “Fast, Cheap, and Out of Control,” Sales and Marketing Management, 154 (8), 23-24.
    • (2002) Sales and Marketing Management , vol.154 , Issue.8 , pp. 23-24
    • Mc Master, M.1
  • 30
    • 0011257798 scopus 로고    scopus 로고
    • Why Faculty Members Use E-Mail: The Role of Individual Differences in Channel Choices
    • (April)
    • Minsky, Barbara D., and Daniel B. Marin (1999), “Why Faculty Members Use E-Mail: The Role of Individual Differences in Channel Choices,” JournalofBusiness Communication, 36 (April), 194-217.
    • (1999) Journalofbusiness Communication , vol.36 , pp. 194-217
    • Minsky, B.D.1    Marin, D.B.2
  • 31
    • 0001902365 scopus 로고
    • Communication Strategies in Marketing Channels: A Theoretical Perspective
    • (October)
    • Mohr, Jakki J., and John R. Nevin (1990), “Communication Strategies in Marketing Channels: A Theoretical Perspective,” Journal of Marketing, 54 (October), 36-51.
    • (1990) Journal of Marketing , vol.54 , pp. 36-51
    • Mohr, J.J.1    Nevin, J.R.2
  • 32
    • 9944261575 scopus 로고
    • The Role of Communication Strategy in Channel Member Performance: Is More Collaborative Communication Better?
    • Cambridge, MA
    • Mohr, Jakki J., Robert J. Fisher, and John R. Nevin (1994), “The Role of Communication Strategy in Channel Member Performance: Is More Collaborative Communication Better?” Working Paper, Marketing Science Institute, Cambridge, MA.
    • (1994) Working Paper, Marketing Science Institute
    • Mohr, J.J.1    Fisher, R.J.2    Nevin, J.R.3
  • 33
    • 0030522029 scopus 로고    scopus 로고
    • Collaborative Communication in Interfirm Relationships: Moderating Effects of Integration and Control
    • July
    • Mohr, Jakki J., Robert J. Fisher, and John R. Nevin (1996), “Collaborative Communication in Interfirm Relationships: Moderating Effects of Integration and Control,” Journal ofMarketing 60 (July), 103-115.
    • (1996) Journal Ofmarketing , vol.60 , pp. 103-115
    • Mohr, J.J.1    Fisher, R.J.2    Nevin, J.R.3
  • 34
    • 85009621872 scopus 로고
    • The Commitment-Trust Theory of Relationship Marketing
    • (July)
    • Morgan, Robert M., and Shelby D. Hunt (1994), “The Commitment-Trust Theory of Relationship Marketing,” Journal ofMarketing, 58 (July), 20-41.
    • (1994) Journal Ofmarketing , vol.58 , pp. 20-41
    • Morgan, R.M.1    Hunt, S.D.2
  • 35
    • 0036885518 scopus 로고    scopus 로고
    • Richness, Power Cues, and Email Text
    • Panteli, Niki (2002), “Richness, Power Cues, and Email Text,” Information and Management, 40 (2), 75-86.
    • (2002) Information and Management , vol.40 , Issue.2 , pp. 75-86
    • Panteli, N.1
  • 37
    • 84986860222 scopus 로고
    • The Effect of Communication on the Linkage Between Manufacturers and Suppliers in a Just-in-Time Environment
    • (Winter)
    • Richeson, Leslie, Charles W Lackey, and John W Starner, Jr. (1995), “The Effect of Communication on the Linkage Between Manufacturers and Suppliers in a Just-in-Time Environment,” International Journal of Purchasing and Materials Management, 31 (Winter), 21-28.
    • (1995) International Journal of Purchasing and Materials Management , vol.31 , pp. 21-28
    • Richeson, L.1    Lackey, C.W.2    Starner, J.W.3
  • 39
    • 0017980080 scopus 로고
    • A Social Information Processing Approach to Job Attitudes and Task Design
    • Salancik, Gerald R., and Jeffrey Pfeffer (1978), “A Social Information Processing Approach to Job Attitudes and Task Design,” Administrative Science Quarterly, 23 (2), 224-245.
    • (1978) Administrative Science Quarterly , vol.23 , Issue.2 , pp. 224-245
    • Salancik, G.R.1    Pfeffer, J.2
  • 40
    • 84965751349 scopus 로고
    • Organizational Colleagues, Media Richness, and Electronic Mail: A Test of the Social Influence Model of Technology Use
    • (August)
    • Schmitz, Joseph, and Janet Fulk (1991), “Organizational Colleagues, Media Richness, and Electronic Mail: A Test of the Social Influence Model of Technology Use,” Communication Research, 18 (August), 487-523.
    • (1991) Communication Research , vol.18 , pp. 487-523
    • Schmitz, J.1    Fulk, J.2
  • 41
    • 27444432346 scopus 로고    scopus 로고
    • A Sales Managers Secret Weapon
    • Schrage, Michael (2003), “A Sales Manager’s Secret Weapon,” Sales & Marketing Management, 155 (7), 32.
    • (2003) Sales & Marketing Management , vol.155 , Issue.7 , pp. 32
    • Schrage, M.1
  • 42
    • 0032386942 scopus 로고    scopus 로고
    • Knowledge Worker Communications and Recipient Availability: Toward a Task Closure Explanation of Media Choice
    • (March-April)
    • Straub, Detmar, and Elena Karahanna (1998), “Knowledge Worker Communications and Recipient Availability: Toward a Task Closure Explanation of Media Choice,” Organization Science, 9 (March-April), 160-175.
    • (1998) Organization Science , vol.9 , pp. 160-175
    • Straub, D.1    Karahanna, E.2
  • 43
    • 0000886438 scopus 로고
    • Symbolic Interaction and Role Theory
    • 3d ed., J. Lindsay and E. Aronson, eds., New York: Random House
    • Stryker, Sheldon, and A. Statham (1985), “Symbolic Interaction and Role Theory,” in New Handbook of Social Psychology, 3d ed., J. Lindsay and E. Aronson, eds., New York: Random House, 311-378.
    • (1985) New Handbook of Social Psychology , pp. 311-378
    • Stryker, S.1    Statham, A.2
  • 46
    • 0010161201 scopus 로고
    • A Decision Support System for Integration of Vendor Selection Task
    • (Winter)
    • Tullous, Raydel, and Richad Lee Utecht (1994), “A Decision Support System for Integration of Vendor Selection Task,” Journal of Applied Business Research, 10 (Winter), 132-140.
    • (1994) Journal of Applied Business Research , vol.10 , pp. 132-140
    • Tullous, R.1    Utecht, R.L.2
  • 47
    • 27444444912 scopus 로고    scopus 로고
    • Angling for the InBox
    • Tynan, Daniel (2002), “Angling for the InBox,” Sales & Marketing Management, 154 (10), 25.
    • (2002) Sales & Marketing Management , vol.154 , Issue.10 , pp. 25
    • Tynan, D.1
  • 48
    • 21844511816 scopus 로고
    • Rational and Social Theories as Complementary Explanations of Communication Media Choices: Two Policy-Capturing Studies
    • (December)
    • Webster, Jane, and Linda Klebe Trevino (1995), “Rational and Social Theories as Complementary Explanations of Communication Media Choices: Two Policy-Capturing Studies,” Academy ofManagement Journal, 35 (December), 1544-1572.
    • (1995) Academy Ofmanagement Journal , vol.35 , pp. 1544-1572
    • Webster, J.1    Trevino, L.K.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.